At a Glance
- Tasks: Manage ICT systems to support Leicestershire Fire and Rescue Service in delivering quality services.
- Company: Join a forward-looking team dedicated to public service and community safety.
- Benefits: Full-time role with potential for hybrid working and career development opportunities.
- Other info: Opportunity to work on key projects and develop strong transferable skills.
- Why this job: Make a real difference in public service while advancing your ICT career.
- Qualifications: Experience in ICT systems management and a passion for technology.
The predicted salary is between 31500 - 38500 £ per year.
An exciting opportunity to join a forward-looking ICT Team and help shape the systems that support a modern Blue Light Service. Working alongside our experienced System Management Team, you will help ensure that Leicestershire Fire and Rescue Service (LFRS) has the right systems in place to deliver quality services that enable our Service to deliver for our communities.
You will take ownership of a portfolio of related ICT Systems, helping to ensure they remain secure, effective and aligned to organisational and user requirements. You will be responsible for making sure our systems are correctly procured, and Supplier Contracts are well managed. Working with our users and suppliers, you will ensure they are resilient, meet our required Service Levels and deliver value for money.
As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service.
Above all, we are looking for candidates who can demonstrate the capability, motivation and potential to excel in this broad and challenging role. This may be an excellent opportunity for someone looking to take the next step in their ICT career. We are keen to hear from candidates who can demonstrate strong transferable skills, a willingness to learn and the ability to develop into the role.
Experience supporting, administering, developing or managing ICT systems and services would be beneficial, as would exposure to areas such as system administration, procurement and contract management, user training, change management, system configuration, incident management and problem management. If you are passionate about helping people get the most from technology, enjoy solving problems and are motivated by the opportunity to make a real difference in a public service organisation, we would like to hear from you.
Sponsorship: Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role.
Interview and test date: w/c 5 October 2026. If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role‑specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.
Contract type: Full-Time
ICT System Manager – Leicestershire Fire and Rescue Service employer: National Fire Chiefs Council Limited.
West Midlands Fire Service is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to inclusive workplace practices, we offer a supportive work culture that encourages personal and professional growth. Our focus on innovative reward and recognition strategies ensures that every team member feels valued and motivated, making WMFS a truly rewarding place to work.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT System Manager – Leicestershire Fire and Rescue Service
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what National Fire Chiefs Council Limited. values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges National Fire Chiefs Council Limited. might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to National Fire Chiefs Council Limited.
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We think you need these skills to ace ICT System Manager – Leicestershire Fire and Rescue Service
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at National Fire Chiefs Council Limited..
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at National Fire Chiefs Council Limited.. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
