At a Glance
- Tasks: Answer emergency calls and mobilise resources to incidents across Northumberland.
- Company: Join the Northumberland Fire and Rescue Service, dedicated to community safety.
- Benefits: Competitive salary, shift work, and opportunities for personal development.
- Other info: Full-time role with a rotating shift pattern, including nights and weekends.
- Why this job: Make a real difference in your community while working in a dynamic environment.
- Qualifications: Strong communication skills and ability to work under pressure required.
The predicted salary is between 29962 - 38340 £ per year.
- Firefighter (Control) - Northumberland Fire and Rescue Service
- £29,962 (Development) / £38,340 (Competent) per annum
- 42 hours per week, shift duty system
- Fixed term until 31st March 2028
Do you have what it takes to work in a demanding Control Room of an Emergency Service?
Northumberland Fire and Rescue Service (NFRS) are looking to recruit a highly motivated person to join the Fire Control team as a Firefighter (Control), based at Fire & Rescue Service Headquarters, West Hartford Business Park, Cramlington.
About the role
We are looking for inspiring individuals who are motivated by improving how we do things and making a real difference for our communities.
Applicants must be innovative and dynamic, be willing to accept and drive change and be a role model for our Service values.
The ability to collaborate and work flexibly and coherently as part of a team is a must.
Individuals must be professional, enthusiastic and self-motivated.
Primary duties
- Answer, record and action emergency calls
- Mobilise resources to incidents throughout the County.
- Provide support and guidance to members of the public.
- Assist in the continued management of incidents.
- Carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response.
- Have the ability to work under pressure in a fast-changing environment.
- Have a positive and flexible attitude to all aspects of work.
- Be able to work as part of a team and act on own initiative.
- Be able to undertake intensive initial training and study
- Have a good level of commitment to own development
- A Firefighter Control will work on average a 42-hour working week and will be aligned to a rotating shift pattern including nights, weekends, and public holidays.
Who We're Looking For
The ideal candidate for this role will have a desire to work with members of the community, using excellent communication skills, and be calm and confident when working under pressure.
We are looking for team players who are positive in approach and committed to learning and developing their skills.
An ability to multi-task effectively and demonstrate good problem-solving and decision-making skills is also required.
Successful candidates will show attention to detail, and have excellent keyboard skills.
If you think you have the right skills and are committed to a challenging but rewarding career, supporting public life and better outcomes for communities, we welcome your application.
Firefighter (Control) - Northumberland Fire and Rescue Service employer: National Fire Chiefs Council Limited.
West Midlands Fire Service is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to inclusive workplace practices, we offer a supportive work culture that encourages personal and professional growth. Our focus on innovative reward and recognition strategies ensures that every team member feels valued and motivated, making WMFS a truly rewarding place to work.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Firefighter (Control) - Northumberland Fire and Rescue Service
✨Get Some Hands-On Experience
If you're looking to land that full-time gig in emergency medical services, don't underestimate the power of hands-on experience! Volunteering with local ambulance services or first aid organisations can give you a great insight into the field and show potential employers you’re dedicated.
✨Connect with EMS Communities
Join local EMS associations or online groups where professionals chat about job opportunities and trends. These communities are goldmines for networking, and you might just overhear about openings at places like National Fire Chiefs Council Limited. that aren't even advertised yet!
✨Showcase Your Skills Through Certifications
Make sure you’re up to date with your certifications—CPR, first aid, and any relevant EMS training. Having these on your CV or mentioned in interviews can really set you apart from the crowd when applying for that full-time role.
✨Leverage Local Job Fairs
Don’t forget about job fairs, especially those focused on healthcare and emergency services. These events are perfect for meeting representatives from companies like National Fire Chiefs Council Limited. face-to-face and making a lasting impression. Plus, they often have a ton of insider info about the hiring process!
We think you need these skills to ace Firefighter (Control) - Northumberland Fire and Rescue Service
Some tips for your application 🫡
Highlight Relevant Certifications:In the emergency medical services world, certifications like EMT or Paramedic are crucial. Make sure to prominently display any relevant qualifications on your CV to show you’re qualified and ready to jump in.
Showcase Your Experience in High-Pressure Situations:This isn’t just about ticking boxes; we want to see how you’ve handled emergencies. Share specific examples from your past roles, focusing on your ability to stay calm and effective under pressure—this will really make your CV stand out!
Craft a Personal Cover Letter:Use your cover letter to express your passion for EMS. Share a brief story about why you got into this field and what drives you. This personal touch helps us connect with you beyond just your qualifications.
Emphasise Teamwork and Communication Skills:Being part of an EMS team means communication is key. Highlight your experiences working in teams, especially in stressful environments, and how you effectively communicate with both your team and patients. This will show us you can thrive in our fast-paced world.
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Brush Up on Your Medical Knowledge
As we're stepping into the emergency medical services world, it's crucial to have a solid grasp on medical protocols and procedures. Expect to face scenario-based questions where you'll need to demonstrate your decision-making skills in high-pressure situations, so reviewing your medical textbooks or guidelines might just give you the edge!
✨Showcase Your Communication Skills
In EMS, teamwork and communication can literally save lives. Be prepared to discuss how you've effectively communicated in past settings or during training exercises. They might throw in questions about managing stressful interactions with patients or colleagues, so highlighting your soft skills could really set you apart.
✨Familiarise Yourself With Local Protocols
Since you'll be serving the community, knowing the specific EMS protocols and guidelines of National Fire Chiefs Council Limited. is key. Research their operations and any recent changes they might have implemented. Demonstrating that you're well-informed about local practices shows your commitment and readiness to hit the ground running.
✨Prepare for Practical Assessments
Don't be surprised if your full-time interview includes a hands-on assessment. Practising skills like CPR, patient assessment, and using EMS technology will show you're ready for the rigours of the job. So gather your training materials and maybe even practice with a mate to simulate the scenario-based tests you might encounter.
