National Fire Chiefs Council Limited is seeking a Control Room Operator to be the first point of contact in emergencies, answering 999 calls and gathering vital information to mobilise the correct fire and rescue response. You will stay calm under pressure, record information in real time and share clear updates with colleagues and emergency partners.
The role requires 12-hour shifts, including days, nights, weekends and bank holidays. GCSE English and Maths are required, with typing at 40 wpm.
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Emergency Control Room Operator — 12-Hour Shifts employer: National Fire Chiefs Council Limited.
West Midlands Fire Service is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to inclusive workplace practices, we offer a supportive work culture that encourages personal and professional growth. Our focus on innovative reward and recognition strategies ensures that every team member feels valued and motivated, making WMFS a truly rewarding place to work.
Contact Details:
National Fire Chiefs Council Limited. Recruitment Team
