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- Tasks: Lead a team to enhance community safety and support vulnerable individuals.
- Company: Avon Fire and Rescue Service, dedicated to community welfare.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in administration and team management is essential.
- Other info: Join a dynamic team focused on continuous improvement and community impact.
The predicted salary is between 36000 - 60000 £ per year.
As our Community Safety Admin Team Leader you will provide managerial oversight to the administrative team who support the Community Safety Team who support those who are most vulnerable within the community in line with Avon Fire & Rescue Service (AF&RS) Mission, Vision and Values. You will also manage the function that supports providing community fire safety advice, providing a professional service which reflects the values of AF&RS.
Responsibilities
- Manage and support individual team members, identifying and facilitating learning and development opportunities to enhance team performance.
- Lead the Community Safety Administration team to ensure the delivery of a professional, efficient, and customer-focused first point of contact for members of the public and external agencies seeking home fire safety advice and support.
- Review, develop, and implement improvements to administrative procedures and processes within the department, maximising technological solutions where appropriate to enhance efficiency, streamline workflows, and support continuous service improvement.
- Manage and respond to general queries received by the team, identifying potential barriers and implementing appropriate solutions. Ensure all enquiries are addressed within agreed timescales, escalating complex or sensitive issues to the relevant manager as necessary.
- Manage the scheduling and completion of Home Fire Safety Visits (HFSVs) carried out by Community Safety Workers and Station Staff, ensuring alignment with the Risk Stratification process and adherence to required timeframes.
- Produce regular statistical reports aligned with departmental KPIs. Identify any gaps in data accuracy or reporting and implement relevant training and development initiatives to ensure team members maintain high standards of data quality and consistency.
- Carry out any additional responsibilities as reasonable and appropriate, as agreed with line manager.
Community Safety Admin Team Leader – Avon Fire and Rescue Service employer: National Fire Chiefs Council Limited.
Contact Detail:
National Fire Chiefs Council Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Admin Team Leader – Avon Fire and Rescue Service
✨Tip Number 1
Network like a pro! Reach out to people in the community safety sector, especially those connected to Avon Fire & Rescue Service. Attend local events or online webinars to make connections and learn more about the role.
✨Tip Number 2
Prepare for interviews by researching common questions for managerial roles in community safety. Think about how your experience aligns with their mission and values, and be ready to share specific examples of your leadership skills.
✨Tip Number 3
Showcase your tech-savviness! Be prepared to discuss how you've used technology to improve processes in previous roles. This will resonate well with their focus on enhancing efficiency and streamlining workflows.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to community safety.
We think you need these skills to ace Community Safety Admin Team Leader – Avon Fire and Rescue Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community safety and administration. We want to see how your skills align with our mission at Avon Fire & Rescue Service!
Showcase Your Leadership Skills: As a Community Safety Admin Team Leader, you'll be managing a team. So, don’t forget to include examples of how you've successfully led teams in the past. We love to see your leadership style shine through!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. No need for fluff!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Know Your Community Safety Stuff
Make sure you brush up on the key aspects of community safety and fire prevention. Familiarise yourself with Avon Fire & Rescue Service's mission, vision, and values, as well as any recent initiatives or changes in their policies. This will show that you're genuinely interested and prepared to contribute.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and support a team effectively. Prepare examples from your past experiences where you've successfully led a team, identified development opportunities, or improved processes. Be ready to discuss how you can enhance team performance in this role.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding managing queries and implementing solutions. Think of specific scenarios where you've dealt with complex issues or improved administrative procedures. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Data Matters – Know Your Numbers
Since you'll be producing statistical reports and ensuring data accuracy, it's crucial to demonstrate your comfort with data management. Brush up on any relevant tools or software you’ve used in the past, and be prepared to discuss how you would ensure high standards of data quality within the team.