At a Glance
- Tasks: Support the Operations Department with admin tasks and ensure smooth service delivery.
- Company: Join North Wales Fire and Rescue Service, dedicated to community safety and support.
- Benefits: Enjoy a permanent role with flexible working hours and a supportive team environment.
- Other info: Applications welcome from all backgrounds; we value diversity and inclusion.
- Why this job: Make a real impact while developing your skills in a dynamic and varied workplace.
- Qualifications: NVQ level 3 in Business Administration or relevant experience; Welsh language skills required.
The predicted salary is between 23600 - 24000 € per year.
Business Support Assistant (Central Area) – North Wales Fire and Rescue Service
Primarily based in Rhyl and HQ (St Asaph Business Park)
with flexibility to work across other locations as required
Permanent, 37 hours per week
NWFRS Grade 04
£27,694 to £28,598 per annum pro rata
We are seeking a motivated and adaptable individual to join our team. This role plays a vital part in supporting service delivery across sites, ensuring continuity where staffing or organisational needs arise.
Duties include to provide a comprehensive and confidential administrative support to the Central Area (primarily providing flexible support across sites to the Operations Department in Rhyl and Headquarters (St Asaph Business Park)) to ensure the efficient day to day running of the departments. Duties will include preparing and maintaining electronic records e.g. rotas, annual leave etc. Entering and processing orders. Covering HQ reception duties on a weekly basis and supporting managers with departmental administrative work. Work requirements may vary across the Service area therefore the successful candidate must be willing to work flexibly across other locations.
You will have NVQ level 3 in or above in a related qualification such as Business Administration, or relevant office and administration experience and have use of information technology to intermediate level that includes inputting and keyboard skills and a sound working knowledge of Microsoft Office.
Excellent written and verbal communication skills and the ability to type 35 wpm are essential for the post. The postholder will have the ability to pay attention to detail and demonstrate accuracy whilst working to deadlines.
Ideally you will be confident in working in varied environments and possess good organisational skills and the ability to prioritise workloads effectively. Level 4 Welsh is essential for this role.
Please note that this post is subject to a standard DBS Check and satisfactory references. For further details about the role, please refer to the information pack. To apply, please complete and submit your application pack by email to: recruitment@northwalesfire.gov.wales.
Closing date for receipt of application forms is noon 05/09/2025
The closing date will be strictly adhered to and no exceptions will apply.
We are an equal opportunity employer and welcome applications from all sections of the community. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We welcome correspondence and calls in Welsh and English and we will respond equally to both and will reply in your language of choice without delay. Applications submitted in Welsh will be treated no less favourably than an application submitted in English.
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#J-18808-LjbffrBusiness Support Assistant (Central Area) – North Wales Fire and Rescue Service in Rhyl employer: National Fire Chiefs Council Limited.
North Wales Fire and Rescue Service is an excellent employer that values flexibility and adaptability in its workforce, offering a supportive work culture where every team member plays a crucial role in service delivery. With opportunities for professional growth and a commitment to equality and diversity, employees can thrive in a dynamic environment while contributing to the safety and well-being of the community. Located in the scenic North Wales area, staff enjoy a fulfilling career with the chance to make a meaningful impact.
Contact Detail:
National Fire Chiefs Council Limited. Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant (Central Area) – North Wales Fire and Rescue Service in Rhyl
✨Tip Number 1
Familiarise yourself with the North Wales Fire and Rescue Service's operations and values. Understanding their mission will help you tailor your approach during interviews and demonstrate your genuine interest in supporting their work.
✨Tip Number 2
Highlight your flexibility and adaptability in previous roles. Since the position requires working across various locations, sharing specific examples of how you've successfully managed changing environments can set you apart from other candidates.
✨Tip Number 3
Brush up on your Welsh language skills if you're not already fluent. As level 4 Welsh is essential for this role, demonstrating your commitment to improving your language proficiency can show your dedication to the community and the service.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle administrative challenges or support needs that may arise in a busy fire and rescue environment, showcasing your problem-solving skills.
We think you need these skills to ace Business Support Assistant (Central Area) – North Wales Fire and Rescue Service in Rhyl
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the key responsibilities and requirements. Highlight the skills and experiences you possess that align with the role of Business Support Assistant.
Tailor Your CV:Customise your CV to reflect the qualifications and experiences relevant to the position. Emphasise your NVQ level 3 or above in Business Administration, along with your proficiency in Microsoft Office and any relevant administrative experience.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your motivation for applying and how your skills meet the needs of the North Wales Fire and Rescue Service. Be sure to mention your ability to work flexibly across various locations and your attention to detail.
Proofread Your Application:Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, as excellent written communication skills are essential for this role.
How to prepare for a job interview at National Fire Chiefs Council Limited.
✨Show Your Flexibility
Since the role requires working across various locations, demonstrate your adaptability during the interview. Share examples of how you've successfully managed changing environments or tasks in previous roles.
✨Highlight Your IT Skills
Make sure to discuss your proficiency with Microsoft Office and any relevant software. Be prepared to provide specific examples of how you've used these tools to improve efficiency or manage records in past positions.
✨Emphasise Communication Skills
Excellent written and verbal communication is crucial for this role. Prepare to discuss situations where your communication skills made a difference, whether in team collaboration or customer service.
✨Demonstrate Attention to Detail
Given the importance of accuracy in administrative tasks, be ready to talk about how you ensure attention to detail in your work. You might mention specific processes you follow to avoid errors or how you handle deadlines effectively.
