Training Coordinator: YouTube Development Programmes in Cardiff

Part time (28 hours a week), salary up to £21,600 (FTE £27,000) per annum dependent on experience

Fixed term basis, 3 year term

First established in 1971, the National Film and Television School (NFTS) has evolved to become a leading global institution, developing some of Britain and the world’s top creative talent in film, television and games. It is widely acknowledged to be the top school of its kind in the UK and one of the best internationally, being named as one of The Hollywood Reporter’s top international film schools for over a decade. The NFTS is a registered charity (313429).

We are currently recruiting for a Training Coordinator: YouTube Development Programmes toworkclosely with the Development Manager and Programme Leads across the BBC | YouTube | NFTS Create x Connect and NFTS YouTube Creator Incubator programmes, as well as NFTS Cymru Wales short courses, providing day-to-day administrative and practical support.

The role will support the smooth running of programme and course activity, providing a welcoming and professional experience for participants, tutors, guest speakers and other contributors. This will include supporting session and event logistics, participant communications, maintaining accurate records and providing day-to-day administrative assistance across NFTS Cymru Wales activity.

This is a hands-on role requiring excellent organisation, attention to detail and communication skills, together with a proactive and flexible approach to supporting a busy training environment.

For further information about this role and information on how to apply please visit https://www.nfts.co.uk/jobs.

The closing date for applications will be Sunday 8th November 2026.

Please note that we are unable to sponsor candidates for this role, so we are only able to accept applications from candidates who are able to demonstrate their right to live and work in the UK. If you do not have the right to work in the UK, we will not be able to progress your application.

At the NFTS, people are at the heart of what we do. We’re an inclusive employer and are committed to equality of opportunity and building a culturally diverse workforce. We are committed to being an anti-racist organization and to increasing our representation of staff from Black, Asian and minority ethnic communities. We strongly encourage applications from all backgrounds.

JOB DESCRIPTION

Responsible to: Head of NFTS Cymru Wales

Working closely with the Development Manager and Programme Leads, the Training Coordinator will provide day-to-day administrative and practical support across the BBC | YouTube | NFTS Create x Connect and NFTS YouTube Creator Incubator programmes, as well as NFTS Cymru Wales short courses.

Purpose of role

To support the smooth running of programme and course activity, providing a welcoming and professional experience for participants, tutors, guest speakers and other contributors. This will include supporting session and event logistics, participant communications, maintaining accurate records and providing day-to-day administrative assistance across NFTS Cymru Wales activity.

As Training Coordinator your duties will include:

• Provide day-to-day administrative support to the Head of NFTS Cymru Wales, Development Managers and Programme Leads across the Create x Connect and Creator Incubator programmes and NFTS Cymru Wales short courses.
• Support the planning and organisation of workshops, masterclasses, one-to-one sessions, short courses, events and other training activity.
• Maintain accurate programme and course schedules, participant records, databases and other documentation.
• Manage and process participant applications, maintaining accurate records and monitoring payment status.
• Assist with the preparation and distribution of joining instructions, schedules, course information, learning materials and other participant communications.
• Support the administration of online sessions, including setting up online meetings and assisting with technical arrangements where required.
• Help ensure programme and course activity runs smoothly and respond promptly to day-to-day issues or queries.

Participant Support & Communication

• Act as a positive and professional point of contact for participants, responding to routine enquiries and directing queries to the appropriate member of the team where necessary.
• Support participant communications, including invitations, reminders, joining instructions, session information and follow-up communications.
• Maintain accurate records of participant attendance, engagement and other relevant information.
• Assist with participant surveys, feedback and evaluation activity.
• Assist with arrangements for tutors and guest speakers, including session information, joining instructions, travel, accommodation and other practical requirements.
• Attend briefings and programme or course sessions where required to provide practical support to tutors, speakers and participants.
• Ensure tutors and contributors have the information and materials they need to deliver their sessions effectively.
• Support the collection and organisation of presentation materials and other resources and ensure they are saved in shared folders and/or shared with participants where required.

Events & Training Logistics

• Support the practical organisation and delivery of in-person workshops, short courses, events and other training activity across Wales and the UK.
• Assist with venue arrangements, room set-up, equipment, catering, travel, accommodation and other event logistics.
• Support online and in-person sessions on the day, helping to ensure participants, tutors and contributors are welcomed and supported.
• Assist with health and safety, risk assessments and other operational requirements as directed.
• Travel across Wales and the UK as required, including occasional evenings and weekends.

Recruitment & Outreach Support

• Provide administrative support for participant and short course recruitment and outreach activity.
• Assist with application processes, information sessions, applicant communications and related administration.
• Support the organisation of recruitment and promotional events and activities.
• Maintain accurate recruitment records and databases.

General Administration

• Support the Development Managers with contracts, purchase orders, invoices and other administrative processes as required.
• Assist with maintaining organised programme and course documents.
• Support the preparation of reports, presentations and other programme and course documentation.
• Assist with website and social media updates where required.
• Work collaboratively with the wider NFTS teams and provide support across other departmental activity where required.
• Undertake other reasonable duties consistent with the level and responsibilities of the role.

Person Specification

• Experience of working in an administrative, coordination, training, events or customer-facing role.
• Excellent organisational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
• Strong attention to detail and a commitment to maintaining accurate records and information.
• Excellent written, verbal and interpersonal communication skills.
• A friendly, professional and approachable manner, with the ability to provide a high standard of service to participants, tutors, speakers and colleagues.
• Ability to work proactively and use initiative while also knowing when to seek guidance.
• Ability to work effectively as part of a small team and support colleagues across a range of activities.
• Confident using standard digital systems and platforms, with the ability to learn new systems quickly.
• Flexible and adaptable, with the ability to respond positively to changing priorities and training requirements.
• Willingness to travel across Wales and the UK, including occasional evenings and weekends.

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