Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist passengers with ticket sales and inquiries.
- Company: Leading transport company with a focus on inclusivity and growth.
- Benefits: Free travel, uniform provided, and career progression opportunities.
- Why this job: Join a dynamic team and make a difference in passenger experiences.
- Qualifications: Strong communication skills and previous customer service experience required.
- Other info: Flexible shifts in a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading transport company is looking for a Casual Customer Service Advisor at Southampton Coach Station. This role involves delivering exceptional customer service while assisting passengers with ticket sales and inquiries.
Candidates should possess strong communication skills, previous customer service experience, and the ability to work flexible shifts.
Benefits include free travel on the network, a uniform, and opportunities for career progression, all within an inclusive work environment.
Casual Passenger Service Pro - Free Travel & Growth in Southampton employer: National Express
Contact Detail:
National Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Passenger Service Pro - Free Travel & Growth in Southampton
✨Tip Number 1
Make sure to research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Be ready to share examples from your previous experience that highlight your problem-solving skills and ability to handle difficult situations. This will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals who want to grow with us.
We think you need these skills to ace Casual Passenger Service Pro - Free Travel & Growth in Southampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your communication skills and problem-solving abilities.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention why you’re excited about working at Southampton Coach Station and how you can contribute to our team’s success.
Be Flexible and Open-Minded: Since this role involves flexible shifts, it’s a good idea to mention your availability in your application. We appreciate candidates who are adaptable and willing to take on different shifts as needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at National Express
✨Know the Company Inside Out
Before your interview, take some time to research the transport company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous customer service experience that highlight your communication skills and problem-solving abilities. Think of situations where you went above and beyond for a customer, as this will resonate well with the interviewers.
✨Flexibility is Key
Since the role requires working flexible shifts, be ready to discuss your availability. Highlight your willingness to adapt to different schedules and how you manage your time effectively. This shows that you’re committed and ready to meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or what a typical day looks like. This demonstrates your enthusiasm for the position and helps you gauge if it’s the right fit for you.
