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- Tasks: Drive buses and provide top-notch customer service across the Black Country region.
- Company: Join National Express West Midlands, a leader in public transport with a commitment to safety and community.
- Benefits: Enjoy competitive pay, free travel for you and a partner, and exclusive discounts.
- Why this job: Flexible shifts, guaranteed hours, and a supportive team culture make this role exciting and rewarding.
- Qualifications: Must have a valid UK PCV licence and be 18 or older; customer service skills are essential.
- Other info: Opportunities for career growth and a warm, inclusive workplace await you!
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region.
You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns – rest days are set out in advance to let you plan.
Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
We have opportunities in the following garages:
-Walsall
Unfortunately, we are unable to offer sponsorship for this role
Did you know?
If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour?*
If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour?*
What you\’ll need…
A Valid UK PCV licence (Category D)
An ability to provide outstanding customer service
To be aged 18 or over
What we offer in return for your hard work and commitment…
£14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service
£18.12 per hour if you have been working as PCV driver for last 3 years
Guaranteed 35 hours of work per week (overtime available)
Free Bus & Coach travel for yourself on the National Express network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
50% discount for friends and family on full fares on our coach services
A free smart comfortable uniform
A Company pension
Fully paid CPC training
Free licence medicals without loss of pay
Life assurance
Private online GP service
Paid annual leave
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award-winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
An opportunity to become a Master Driver
A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region.
You will be expected to work any 5 days out of 7. We do not operate any set days or shift patterns – rest days and working days will vary week to week but rotas are set out in advance to help you plan.
Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
Unfortunately we are unable to offer sponsorship for this role
Did you know?
If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour?*
If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour?*
Our current opportunities are in the following garage where our teams can’t wait to welcome you onboard:
WALSALL
What you\’ll need…
A Valid UK PCV licence (Category D)
An ability to provide outstanding customer service
To be aged 18 or over
What we offer in return for your hard work and commitment…
£14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service
£18.12 per hour if you have been working as PCV driver for last 3 years
Guaranteed 35 hours of work per week (overtime available)
Free Bus & Coach travel for yourself
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
A free smart comfortable uniform
A Company pension
Fully paid CPC training
Free licence medicals without loss of pay
Life assurance
Private online GP service
Paid annual leave
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
An opportunity to become a Master Driver
A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Black Country employer: National Express West Midlands
Contact Detail:
National Express West Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Black Country
✨Tip Number 1
Familiarize yourself with the local routes and areas you will be driving in. Knowing the roads well can help you provide better customer service and ensure timely arrivals.
✨Tip Number 2
Be prepared for a flexible schedule. Since shifts can vary greatly, having a plan for how to manage your time around these shifts will show your adaptability and commitment.
✨Tip Number 3
Highlight any previous experience in customer service during your interview. Being able to demonstrate your ability to handle customer interactions positively will set you apart.
✨Tip Number 4
Show enthusiasm for the role and the company. Research National Express and express why you want to be part of their team, as this can make a strong impression on the hiring managers.
We think you need these skills to ace Bus Driver Black Country
Some tips for your application 🫡
Highlight Your Experience: Make sure to emphasize your experience as a PCV driver, especially if you have been driving for the last 3 years. Mention any relevant customer service experience that showcases your ability to provide outstanding service.
Tailor Your CV: Customize your CV to reflect the specific requirements of the Bus Driver position at National Express West Midlands. Include your valid UK PCV licence and any additional qualifications or training that may be relevant.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work for National Express and how your skills align with their values, particularly in customer service.
Prepare for Potential Questions: Think about common interview questions related to driving, customer service, and safety protocols. Be ready to discuss how you handle challenging situations and ensure passenger safety.
How to prepare for a job interview at National Express West Midlands
✨Showcase Your Customer Service Skills
As a bus driver, providing outstanding customer service is key. Be prepared to share examples of how you've handled difficult situations with customers in the past, demonstrating your ability to remain calm and professional.
✨Understand the Shift Patterns
Since the shifts can vary greatly, it's important to show that you are flexible and willing to adapt. Mention your availability and express your understanding of the varying shift patterns during the interview.
✨Highlight Your Driving Experience
If you have been driving a PCV vehicle for the last 3 years or more, make sure to emphasize this experience. Discuss any relevant training or certifications you have, as well as your familiarity with the local area.
✨Prepare for Safety Questions
Given the emphasis on health and safety, be ready to discuss your approach to safe driving practices. You might be asked about how you handle emergencies or ensure passenger safety, so think through your responses ahead of time.
