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- Tasks: Transport passengers safely between airport terminals and car parks, ensuring a reliable service.
- Company: Join National Express, a leader in passenger transport with a commitment to inclusivity.
- Benefits: Earn £15.14 per hour, enjoy free travel, and access exclusive discounts.
- Why this job: Be part of a dynamic team at Stansted Airport, making travel easier for everyone.
- Qualifications: Valid UK PCV licence and a passion for outstanding customer service.
- Other info: Flexible shifts, guaranteed hours, and endless opportunities for career progression.
Responsibilities
- Take passengers and airport personnel between Stansted Airport terminals and the airport car parks.
- No ticket selling as part of this role.
- Work 9 hour shifts with paid breaks, across a 7 day rota, operating 24 hours a day, 365 days a year.
- Ensure safety and reliability of service, meeting National Express standards.
Requirements and Qualifications
- A Valid UK PCV licence (Category D).
- An ability to provide outstanding customer service.
- A flexible approach to work, with a variable shift pattern.
- In depth vehicle familiarisation before you hit the road for the first time.
- Company specific training in defensive driving, disability awareness and other company processes and systems.
Company Information and Policies
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note: National Express operates a Drugs and Alcohol Policy applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment. We work with Stansted Airport to safely move passengers and customers between Airport sites.
There is no ticket selling as part of this role.
Benefits
- £15.14 per hour (an extra 30p per hour for hours worked between 23:00-05:00).
- Guaranteed 43 hours of work per week (overtime available) and 21 days annual leave.
- Free Bus & Coach travel for yourself on the National Express Network.
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner.
- 50% discount for friends and family on full fares on our coach services.
- A smart comfortable uniform.
- A Company pension.
- Private online GP service.
- Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers.
- Access to our Employee Assistance Programme which includes free counselling and further support to improve your health and wellbeing.
- Endless opportunities for progression within the business.
Note: Unfortunately we are unable to offer sponsorship for this role.
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Bus Driver - Stansted Airport employer: National Express Ltd
Contact Detail:
National Express Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver - Stansted Airport
✨Tip Number 1
Get to know the company! Research National Express and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a bus driver, you'll be interacting with passengers regularly. Think about scenarios you might face and how you'd handle them. This will boost your confidence and impress during any assessments.
✨Tip Number 3
Be flexible with your availability! Since the role involves a variable shift pattern, showing that you're open to different hours can make you a more attractive candidate. Highlight this flexibility when chatting with recruiters.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the National Express family. Don’t miss out on this opportunity!
We think you need these skills to ace Bus Driver - Stansted Airport
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your ability to provide outstanding customer service in your application. We want to see how you can make passengers feel welcome and safe while travelling with us.
Flexibility is Key: Since the role involves a variable shift pattern, let us know about your flexible approach to work. Share any experiences where you've adapted to changing schedules or worked different hours.
Know Your Stuff: Familiarise yourself with the vehicle you'll be driving. Mention any previous experience with similar vehicles or any training you've had that relates to defensive driving and safety.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at National Express Ltd
✨Know Your Route
Familiarise yourself with the Stansted Airport layout and the key terminals. Being able to discuss how you would navigate the airport efficiently will show your preparedness and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to help someone, as this is crucial for a bus driver role.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied shifts. Highlight any previous experience with flexible working hours to demonstrate that you can adapt to the demands of the job.
✨Safety First
Brush up on safety protocols and defensive driving techniques. Be prepared to talk about how you prioritise safety in your driving and how you would handle any potential issues on the road.