Trainee Coach Driver - West Midlands
Trainee Coach Driver - West Midlands

Trainee Coach Driver - West Midlands

Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive on the National Express network and provide transport for various events.
  • Company: Join National Express, a leader in coach travel with a commitment to inclusivity.
  • Benefits: Enjoy paid training, free travel, discounts, and a supportive work environment.
  • Why this job: Gain valuable driving skills while exploring the UK and making a difference in customer service.
  • Qualifications: Must be 21+, have a valid UK Manual Car Licence, and a passion for great service.
  • Other info: Flexible travel required; no sponsorship available.

The predicted salary is between 24000 - 33600 £ per year.

We have fantastic full-time opportunities in the West Midlands for individuals interested in becoming a fully qualified Coach Driver. As a Coach Driver with National Express you'll be driving on the National Express network or you will be providing transport services for day trips, International and national tours and excursions, sports events and corporate shuttle work, along with school trips and private events. Unfortunately we are unable to offer sponsorship for this role We have opportunities available for our multi modal Aston depot in Birmingham, however a level of flexibility is required with regard to travel for start destinations at Walsall and Wolverhampton. Our Driver Training Academy will help you gain the skills and knowledge needed to become a full PCV licence holder. Experienced National Express PCV instructors will guide you through the whole process including the driving theory and driving practical exams.  What you'll need: A valid UK Manual Car Licence A passion to deliver great customer service  To be aged 21 or over What we offer in return for your hard work and commitment: Averaging a minimum of 43 hours per week, with the ability to work overtime. Paid training at £12.00 per hour, rising to £14.04 per hour weekdays, £15.04 per hour weekends £17.55 per hour overtime rate Paid from Book on to Book off (No unpaid breaks) Free Bus & Coach travel for yourself on the National Express Network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services A smart comfortable uniform A company pension  Fully paid CPC training Free licence medicals without loss of pay Private online GP service Life assurance Paid annual leave Exclusive benefits and savings from thousands of the UK's largest retailers and service providers Free access to our award winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme A warm invite to join the National Express Sports and Social Club A chance to travel and work across the UK and beyond Join us on the Journey… and apply today. National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.  We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. Things to Note… At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment

Trainee Coach Driver - West Midlands employer: National Express Group PLC

National Express is an exceptional employer in the West Midlands, offering a supportive work culture that prioritizes employee growth and development through our comprehensive Driver Training Academy. With competitive pay, extensive benefits including free travel for you and a nominated person, and a commitment to health and wellbeing, we ensure our team members feel valued and empowered. Join us for a rewarding career where you can make a difference while enjoying the perks of working with a leading transport provider.
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Contact Detail:

National Express Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Coach Driver - West Midlands

✨Tip Number 1

Familiarize yourself with the National Express network and the types of services they offer. Understanding their operations will help you demonstrate your enthusiasm and knowledge during the interview.

✨Tip Number 2

Highlight any previous customer service experience you have. Since delivering great customer service is a key requirement, be ready to share specific examples of how you've excelled in this area.

✨Tip Number 3

Be prepared to discuss your flexibility regarding travel. Since the role may require starting from different locations like Walsall and Wolverhampton, showing that you're adaptable will make you a more attractive candidate.

✨Tip Number 4

Research the training process at the Driver Training Academy. Knowing what to expect can help you ask informed questions and show your commitment to becoming a fully qualified Coach Driver.

We think you need these skills to ace Trainee Coach Driver - West Midlands

Valid UK Manual Car Licence
Customer Service Skills
Time Management
Flexibility in Travel
Communication Skills
Attention to Detail
Safety Awareness
Teamwork
Problem-Solving Skills
Adaptability
Driving Theory Knowledge
Driving Practical Skills
Ability to Work Overtime
Commitment to Health and Safety Policies

Some tips for your application 🫡

Understand the Role: Make sure you fully understand what being a Coach Driver entails. Familiarize yourself with the responsibilities, such as driving on the National Express network and providing transport for various events.

Highlight Relevant Experience: If you have any previous experience in customer service or driving, be sure to highlight this in your application. Mention specific examples that demonstrate your ability to deliver great customer service.

Tailor Your CV: Customize your CV to reflect the skills and qualifications mentioned in the job description. Emphasize your valid UK Manual Car Licence and your passion for customer service.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to become a Coach Driver with National Express. Discuss your enthusiasm for the role and how you align with their values of inclusivity and community service.

How to prepare for a job interview at National Express Group PLC

✨Show Your Passion for Customer Service

During the interview, emphasize your enthusiasm for delivering excellent customer service. Share specific examples from your past experiences where you went above and beyond to help customers, as this aligns with the values of National Express.

✨Demonstrate Flexibility

Since the role requires flexibility regarding travel to different start destinations, be prepared to discuss your willingness to adapt. Mention any previous experiences where you successfully managed changes in plans or locations.

✨Highlight Your Driving Experience

Even if you haven't driven a coach before, talk about your experience with driving in general. If you have a valid UK Manual Car Licence, make sure to mention it and discuss how your driving skills can translate to operating a coach safely.

✨Prepare for Health and Safety Questions

Given National Express's commitment to health and safety, be ready to answer questions related to these topics. Familiarize yourself with their Drugs and Alcohol Policy and express your understanding of the importance of maintaining a safe environment for both drivers and passengers.

Trainee Coach Driver - West Midlands
National Express Group PLC
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