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- Tasks: Drive on the National Express network and provide transport for various events.
- Company: Join National Express, a leader in transport services across the UK.
- Benefits: Enjoy paid training, free travel, discounts, and a supportive work environment.
- Why this job: Gain valuable skills while exploring the UK and making a difference in customer service.
- Qualifications: Must be 21+, have a valid UK Manual Car Licence, and a passion for service.
- Other info: Flexible travel required; inclusive workplace with support for all applicants.
The predicted salary is between 24000 - 33600 £ per year.
We have fantastic full-time opportunities in the West Midlands for individuals interested in becoming a fully qualified Coach Driver.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
As a Coach Driver with National Express you\’ll be driving on the National Express network or you will be providing transport services for day trips, International and national tours and excursions, sports events and corporate shuttle work, along with school trips and private events.
Unfortunately we are unable to offer sponsorship for this role
We have opportunities available for our multi modal Aston depot in Birmingham, however a level of flexibility is required with regard to travel for start destinations at Walsall and Wolverhampton.
Our Driver Training Academy will help you gain the skills and knowledge needed to become a full PCV licence holder. Experienced National Express PCV instructors will guide you through the whole process including the driving theory and driving practical exams.
What you\’ll need:
A valid UK Manual Car Licence
A passion to deliver great customer service
To be aged 21 or over
What we offer in return for your hard work and commitment:
Averaging a minimum of 43 hours per week, with the ability to work overtime.
Paid training at £12.00 per hour, rising to £14.04 per hour weekdays, £15.04 per hour weekends
£17.55 per hour overtime rate
Paid from Book on to Book off (No unpaid breaks)
Free Bus & Coach travel for yourself on the National Express Network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
A smart comfortable uniform
A company pension
Fully paid CPC training
Free licence medicals without loss of pay
Private online GP service
Life assurance
Paid annual leave
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
A warm invite to join the National Express Sports and Social Club
A chance to travel and work across the UK and beyond
Join us on the Journey… and apply today.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Trainee Coach Driver - West Midlands employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Coach Driver - West Midlands
✨Tip Number 1
Familiarize yourself with the National Express network and services. Understanding the routes, types of trips, and customer expectations will help you stand out during the interview process.
✨Tip Number 2
Highlight your customer service skills in conversations with recruiters. Since delivering great customer service is a key requirement, sharing specific examples of how you've excelled in this area can make a strong impression.
✨Tip Number 3
Be prepared to discuss your flexibility regarding travel. Since the role may require starting from different locations like Walsall and Wolverhampton, showing that you're adaptable can be a big plus.
✨Tip Number 4
Research the training process at the Driver Training Academy. Knowing what to expect during your training and being able to articulate your eagerness to learn can demonstrate your commitment to becoming a qualified Coach Driver.
We think you need these skills to ace Trainee Coach Driver - West Midlands
Some tips for your application 🫡
Understand the Role: Make sure you fully understand what being a Coach Driver entails. Familiarize yourself with the responsibilities, such as driving on the National Express network and providing transport services for various events.
Highlight Customer Service Skills: Since a passion for delivering great customer service is essential, emphasize any relevant experience or skills in your application that demonstrate your ability to provide excellent service.
Check Your Qualifications: Ensure you meet the basic requirements, such as holding a valid UK Manual Car Licence and being at least 21 years old. Mention these qualifications clearly in your CV.
Tailor Your Application: Customize your CV and cover letter to reflect the specific job description. Use keywords from the job listing to show that you are a good fit for the position and align with National Express's values.
How to prepare for a job interview at National Express Group PLC
✨Show Your Passion for Customer Service
As a Coach Driver, delivering great customer service is key. Be prepared to share examples of how you've provided excellent service in the past and express your enthusiasm for helping passengers have a great experience.
✨Demonstrate Flexibility
Since the role requires travel to various start destinations, highlight your willingness to be flexible with your schedule. Mention any previous experiences where you adapted to changing circumstances or locations.
✨Familiarize Yourself with the Role
Research the responsibilities of a Coach Driver and the services offered by National Express. Understanding the job will help you answer questions confidently and show that you're genuinely interested in the position.
✨Prepare for Safety and Compliance Questions
Given the emphasis on health and safety, be ready to discuss your understanding of safety protocols and your commitment to maintaining a safe environment for yourself and your passengers.
