Trainee Coach Driver - Stansted

Trainee Coach Driver - Stansted

Full-Time No home office possible
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At a Glance

  • Tasks: Become a fully qualified Coach Driver, providing excellent customer service.
  • Company: Join National Express, a leader in transport known for its commitment to customer satisfaction.
  • Benefits: Enjoy competitive pay, free travel, discounts, and extensive training opportunities.
  • Why this job: Embark on an exciting career with endless progression and a supportive work culture.
  • Qualifications: Must have a valid UK Driving Licence and a passion for customer service.
  • Other info: Flexible shifts, inclusive workplace, and health support available.

We have fantastic opportunities in Stansted for individuals interested in becoming a fully qualified Coach Driver connecting our customers and being part of providing the fantastic customer service that National Express is known for.  Whether you are at the beginning of your career, looking for a different line of work or simply searching for a new challenge, becoming a National Express Coach Driver may be the right job for you. Adventure awaits! Unfortunately we are unable to offer sponsorship for this role Our extensive training and development offerings include:  Full PCV (Passenger Carrying Vehicle) training worth over £3,000 providing you with a qualification for life Free medicals as well as being paid for your time to undertake necessary medicals for CPC renewal Guidance whilst passing all modules of the PCV licence acquisition  CPC training and continuous training to ensure you keep your hard earned qualifications Extensive route learning and vehicle familiarisation before you hit the road for the first time Company specific training such as ticket machines, processes, systems, defensive driving techniques and much more Endless opportunities for progression within the business What you\’ll need… A Valid Full UK Driving Licence (Category B) An ability to provide outstanding customer service A flexible approach to working 4 days on and 2 days off within a variable shift pattern. All shifts over a 24 hour period are required to be worked. What we offer in return for your hard work and commitment: £17.02 per hour Averaging a minimum of 42 hours per week, with the ability to work overtime.  20 days of annual leave plus bank holidays (This increases by a day for each completed calendar year of service to reach a maximum of 25 days. An unsociable hours allowance of £13.50 per shift for all duties that sign on between the hours of 20:00 & 02:00. A weekend work allowance on all duties that start on a Saturday or a Sunday of the hourly rate of £19.12 A night allowance of £15.50 paid for duties that operate over the hours of 02:00 until 03:00. A reduced night allowance of an additional 58p to standard rate of pay for hours worked between 23:00 & 06:00 (example: if a duty signs on at 14:00 and sign off at Midnight, you will get 1 hour at the reduced rate) **Please note that Night allowance and Reduced night allowance cannot be used in conjunction with one another** Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services A smart comfortable uniform A Company pension  Life Assurance Private online GP service Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme What you\’ll need… A Valid UK PCV licence (Category D) An ability to provide outstanding customer service A flexible approach to working 4 days on and 2 days off within a variable shift pattern. All shifts over a 24 hour period are required to be worked. Join us on the Journey…and apply today National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.  We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. Things to Note… At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment

Trainee Coach Driver - Stansted employer: National Express Group PLC

National Express is an exceptional employer, offering a supportive work culture that prioritises employee development and progression. With comprehensive training programmes, competitive pay, and generous benefits including free travel for employees and their families, we ensure our team members feel valued and empowered in their roles as Coach Drivers in Stansted. Join us to embark on a rewarding career where adventure awaits and your contributions to outstanding customer service are recognised.
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Contact Detail:

National Express Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trainee Coach Driver - Stansted

✨Tip Number 1

Familiarise yourself with the routes and areas around Stansted. Knowing the local geography can give you an edge during interviews, as it shows your commitment and readiness to hit the ground running.

✨Tip Number 2

Brush up on your customer service skills. Since providing outstanding customer service is a key requirement, consider volunteering or taking short courses that enhance your communication and problem-solving abilities.

✨Tip Number 3

Network with current or former coach drivers. They can provide valuable insights into the role and the company culture, which can help you tailor your approach during the application process.

✨Tip Number 4

Be prepared for flexible working hours. Understanding the demands of a variable shift pattern will show your potential employer that you are adaptable and ready for the challenges of the job.

We think you need these skills to ace Trainee Coach Driver - Stansted

Valid Full UK Driving Licence (Category B)
Valid UK PCV Licence (Category D)
Outstanding Customer Service Skills
Flexibility in Working Hours
Ability to Work Variable Shift Patterns
Strong Communication Skills
Route Learning Ability
Vehicle Familiarisation Skills
Defensive Driving Techniques
Teamwork and Collaboration
Time Management Skills
Attention to Detail
Problem-Solving Skills
Adaptability to Changing Situations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Coach Driver. Emphasise any customer service experience and your ability to work flexible hours.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to become a Coach Driver and how you can contribute to National Express's commitment to outstanding customer service.

Highlight Relevant Qualifications: If you have a valid UK PCV licence or any other relevant qualifications, make sure to mention them prominently in your application. If you don’t yet have a PCV licence, express your willingness to undergo training.

Showcase Flexibility: Since the role requires a flexible approach to working hours, include examples in your application that demonstrate your adaptability and willingness to work varied shifts, including nights and weekends.

How to prepare for a job interview at National Express Group PLC

✨Showcase Your Customer Service Skills

As a Coach Driver, providing outstanding customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, demonstrating your ability to remain calm and professional under pressure.

✨Understand the Role and Responsibilities

Familiarise yourself with the specific duties of a Coach Driver at National Express. Research the company’s values and mission to show that you are genuinely interested in being part of their team and understand what they expect from their drivers.

✨Be Ready for Shift Patterns

The role requires flexibility with working hours. During the interview, express your willingness to work the required 4 days on and 2 days off schedule, and discuss any previous experience you have with similar shift patterns.

✨Prepare for Medical and Safety Questions

Since the role involves driving and safety is paramount, be ready to discuss your understanding of health and safety regulations. You might also be asked about your readiness to undergo medical checks and drug testing, so approach these topics confidently.

Trainee Coach Driver - Stansted
National Express Group PLC
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