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- Tasks: Become a qualified Bus Driver, providing excellent customer service while transporting passengers safely.
- Company: Join National Express, a leading transport provider committed to inclusivity and community service.
- Benefits: Enjoy paid training, free travel, discounts for friends and family, and a range of health perks.
- Why this job: Gain a lifelong qualification, work in a supportive team, and enjoy flexible shifts with guaranteed hours.
- Qualifications: Must be 18+, hold a valid Full UK Car Licence, and have a passion for customer service.
- Other info: Opportunities for career progression and participation in the National Express Sports and Social Club.
Things to Note… ******New increased pay rates for bus drivers where you can join us from £15.55 per hour once qualified ************* Whether you are at the beginning of your career, looking for a different line of work or simply searching for a new challenge, becoming a National Express Bus Driver may be the right job for you. We have fantastic opportunities in Yardley Wood for individuals interested in becoming a qualified Bus Driver, to join our welcoming and talented team on a full time basis. Unfortunately we are unable to offer sponsorship for this role Our in house training team will support and guide you to gain your Passenger Carrying Vehicle (PCV) licence providing you with a qualification for life! As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns – rest days and working days will vary week to week but rotas are set out in advance to help you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts. What you\’ll need… A valid Full UK Car Licence A passion to deliver great customer service To be aged 18 or over What we offer in return for your hard work and commitment… Paid training at £12.60 per hour, rising to £15.55 once qualified, £17.02 after 2 years of service, £19.00 after 3 years of service Guaranteed 35 hours of work per week (overtime available) Free Bus & Coach travel for yourself on the National Express network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network 50% discount for friends and family on full fares on our coach services Fully paid CPC training Free licence medicals without loss of pay Life assurance Private online GP service Paid annual leave A smart comfortable uniform A Company pension Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Free access to our award winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme A warm invite to join the National Express Sports and Social Club An opportunity to become a Master Driver National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Bus Driver - Yardley Wood
✨Tip Number 1
Familiarise yourself with the local area and bus routes in Yardley Wood. This knowledge will not only help you during your training but also impress your interviewers, showing your commitment to the role.
✨Tip Number 2
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through networking or during the application process, showing that you can engage positively with people is key for a Bus Driver.
✨Tip Number 3
Be prepared for a flexible working schedule. Highlight your adaptability and willingness to work various shifts, as this is an important aspect of the job that employers will be looking for.
✨Tip Number 4
Research National Express and their values. Understanding their commitment to safety and customer service will allow you to align your answers during interviews and show that you're a great fit for their team.
We think you need these skills to ace Trainee Bus Driver - Yardley Wood
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Trainee Bus Driver entails. Familiarise yourself with the job description, including the responsibilities and working hours, to ensure it aligns with your expectations.
Tailor Your CV: Highlight any relevant experience or skills that demonstrate your ability to provide excellent customer service. If you have previous driving experience or have worked in a customer-facing role, be sure to include this in your CV.
Craft a Strong Cover Letter: Write a cover letter that expresses your passion for delivering great customer service and your enthusiasm for becoming a bus driver. Mention why you are interested in this position specifically at National Express and how you can contribute to their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for a role in customer service.
How to prepare for a job interview at National Express Group PLC
✨Know the Company
Before your interview, take some time to research National Express. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
As a bus driver, delivering excellent customer service is crucial. Be prepared to share examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your commitment to providing a great experience for passengers.
✨Be Ready for Shift Flexibility
Since the role requires working various shifts, including early mornings and late nights, be ready to discuss your availability. Show that you're adaptable and willing to work the required hours, as this is an important aspect of the job.
✨Discuss Your Driving Experience
Even if you haven't driven a bus before, talk about your driving experience with a full UK car licence. Highlight any relevant skills or training that could translate well into driving a bus, such as safety awareness and navigation skills.
