At a Glance
- Tasks: Train to become a professional bus driver and provide excellent customer service.
- Company: Join National Express West Midlands, a leader in public transport with a commitment to safety and inclusivity.
- Benefits: Enjoy paid training, free travel, discounts, and a supportive work environment.
- Why this job: Kickstart a rewarding career with guaranteed hours and opportunities for growth.
- Qualifications: Must be 18+, hold a full UK car licence, and have a passion for customer service.
- Other info: No visa sponsorship available; drug and alcohol testing is part of the hiring process.
Things to Note…
In order to make an application, simply read through the following job description and make sure to attach relevant documents.
Train to Become a Professional Bus Driver with National Express West Midlands
New pay rates: Earn £15.55 – £19.00 per hour
Looking for a career change? If you hold a full UK car licence (Category B), we\’ll provide the training you need to become a qualified Bus Driver.
Why Join Us:
Fully paid training to gain your PCV licence
Starting pay from £15.55/hour, rising up to £19.00/hour
Secure, full-time employment at Yardley Wood Garage
Working Schedule:
Work 5 days from 7
rest days set in advance
start as early as 3am or finish as late as 2am.
Night shifts are limited
What you\’ll need:
A full UK car licence (Category B)
A passion for delivering excellent customer service
Minimum age: 18
Please note: We are unable to offer visa sponsorship for this role.
Start your journey towards a rewarding and secure driving career with National Express West Midlands.
What we offer in return for your hard work and commitment…
Paid training at £12.60 per hour, rising to £15.55 once qualified, £17.02 after 2 years of service, £19.00 after 3 years of service
Guaranteed 35 hours of work per week (overtime available)
Free Bus & Coach travel for yourself on the National Express network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
50% discount for friends and family on full fares on our coach services
Fully paid CPC training
Free licence medicals without loss of pay
Private online GP service
Paid annual leave
A smart comfortable uniform
A Company pension
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
A warm invite to join the National Express Sports and Social Club
An opportunity to become a Master Driver
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Trainee Bus Driver - Yardley Wood employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Bus Driver - Yardley Wood
✨Tip Number 1
Familiarise yourself with the routes and areas that National Express operates in. Understanding the local geography can give you an edge during interviews, showing your commitment and readiness for the role.
✨Tip Number 2
Highlight any previous customer service experience you have. Since delivering excellent customer service is a key requirement, be prepared to discuss specific examples of how you've excelled in this area.
✨Tip Number 3
Be ready to demonstrate your flexibility regarding working hours. The role involves early starts and late finishes, so showing that you're adaptable can make you a more attractive candidate.
✨Tip Number 4
Research National Express's values and culture. Being able to articulate how your personal values align with theirs during the interview can set you apart from other candidates.
We think you need these skills to ace Trainee Bus Driver - Yardley Wood
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Trainee Bus Driver. Familiarise yourself with the job description and the skills needed to excel in this position.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any customer service experience, driving history, or other qualifications that demonstrate your suitability for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to become a bus driver and how your background makes you a great fit. Mention your passion for customer service and your willingness to undergo training.
Double-Check Your Documents: Before submitting your application, ensure all documents are complete and accurate. Check for spelling and grammatical errors, and confirm that you have attached all required files, including your CV and cover letter.
How to prepare for a job interview at National Express Group PLC
✨Know the Company
Before your interview, take some time to research National Express West Midlands. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
Since the role requires a passion for delivering excellent customer service, be prepared to discuss your previous experiences in this area. Share specific examples of how you've gone above and beyond for customers in past roles.
✨Be Ready for Shift Work Questions
The job involves working early mornings and late nights. Be ready to discuss your availability and willingness to work flexible hours. Showing that you understand the demands of the role will demonstrate your commitment.
✨Prepare for Safety and Compliance Discussions
Given the importance of health and safety in driving roles, be prepared to talk about your understanding of safety protocols and regulations. You might want to mention any relevant training or experiences that highlight your commitment to safety.