At a Glance
- Tasks: Drive our customers safely while providing top-notch service on the National Express network.
- Company: Join Woods Coaches, a friendly team dedicated to excellent customer experiences.
- Benefits: Earn £15.12-£18.90 per hour, enjoy free travel, and access exclusive discounts.
- Other info: We promote inclusivity and offer support for health and wellbeing.
- Why this job: Be part of a supportive culture with great pay and opportunities for overtime.
- Qualifications: Must have a valid UK PCV licence and be 21 or over.
Join National Express West Midlands as a Coach Driver
We\'re looking for experienced Coach Drivers to join our professional team based at our Wigston depot. Enjoy competitive pay, a supportive work environment, and the opportunity to deliver exceptional service to our valued customers.
Pay Rates
- Weekday pay: £15.12 / hour
- Weekend pay: £16.16 / hour
- Overtime Pay: £18.90 / hour
- No unpaid breaks
- Guaranteed 40 hours a week
Location and Hours
Location: Woods Coaches, Leicester
Operation Hours: We operate 7 days a week, midnight until 22:00. Although there would be a rare expectation to stop out overnight.
Schedule
5 on 3 off shift patterns, including a variety of early, day, late, and late nights.
Qualifications
- A valid UK PCV licence (Category D)
- A valid UK manual car licence
- A passion for delivering outstanding customer service
- To be aged 21 or over
- Please note: We are unable to offer visa sponsorship for this role.
Benefits
- Fully paid CPC training
- Free licence medicals without loss of pay
- Private online GP service
- A free smart comfortable uniform
- Company pension
- Paid annual leave
- Exclusive benefits & savings from thousands of the UK\'s retailers and service providers
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- Free Bus & Coach travel for yourself on the National Express Network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
- 50% discount for friends and family on full fares on our coach services
Equality and Diversity
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Health & Safety
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Join us on the Journey… and apply today.
Contact Details:
National Express Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coach Driver - Woods Coaches
✨Tip Number 1
Familiarise yourself with the National Express network and its routes. Understanding the areas you will be driving in can give you an edge during interviews, as it shows your commitment and readiness to provide excellent customer service.
✨Tip Number 2
Highlight any previous experience in customer service roles. Since this position requires a passion for delivering great customer service, sharing specific examples of how you've excelled in similar situations can make you stand out.
✨Tip Number 3
Prepare to discuss your driving experience and safety record. Being able to demonstrate your reliability and adherence to safety protocols will reassure the hiring team of your capability as a Coach Driver.
✨Tip Number 4
Be ready to talk about your flexibility regarding shift patterns. Since the role involves various shifts, showing that you are adaptable and willing to work different hours can make you a more attractive candidate.
We think you need these skills to ace Coach Driver - Woods Coaches
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Coach Driver at Woods Coaches. Familiarise yourself with the job description and the skills required, such as customer service and holding a valid UK PCV licence.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous driving roles, customer service experience, and your ability to work flexible hours.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for customer service and your commitment to safety. Mention why you want to work for Woods Coaches specifically and how you can contribute to their team.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Express Group PLC
✨Show Your Customer Service Skills
As a Coach Driver, providing excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering great service.
✨Know the Company and Its Values
Research Woods Coaches and National Express before your interview. Understand their commitment to safety, inclusivity, and customer satisfaction. This knowledge will help you align your answers with their values during the interview.
✨Highlight Your Driving Experience
Make sure to discuss your driving experience, especially if you have a valid UK PCV licence (Category D). Share any relevant experiences that showcase your ability to handle different driving conditions and your commitment to safety.
✨Prepare for Drug and Alcohol Policy Questions
Given the company's strict Drugs and Alcohol Policy, be ready to discuss your understanding of its importance in the workplace. This shows that you take safety seriously and are aware of the responsibilities that come with being a Coach Driver.
