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- Tasks: Drive coaches, provide excellent customer service, and ensure passenger safety.
- Company: Join National Express, a leading transport provider in the UK with a commitment to inclusivity.
- Benefits: Enjoy competitive pay, free travel, discounts, and comprehensive health support.
- Why this job: Be part of a friendly team, enjoy flexible hours, and travel across the UK.
- Qualifications: Must have a valid UK PCV licence, be 21 or over, and passionate about customer service.
- Other info: Opportunities for overtime and a supportive work environment with health and wellbeing resources.
The predicted salary is between 30000 - 42000 £ per year.
We have fantastic full-time opportunities in the West Midlands for experienced Coach Drivers.
Take the next step in your career now, scroll down to read the full role description and make your application.
We have increased our rates of pay for Coach Drivers in Aston where you can join our friendly team from £14.60 per hour weekdays, £15.64 per hour at weekends and £18.25 per hour for overtime.
Unfortunately we are unable to offer sponsorship for this role
We have opportunities available for our multi modal Aston depot in Birmingham, however a level of flexibility is required with regard to travel for start destinations at Walsall and Wolverhampton.
What you\’ll need:
A Valid UK PCV licence (Category D)
A valid UK Manual Car Licence
A passion to deliver great customer service
To be aged 21 or over
What we offer in return for your hard work and commitment:
Averaging a minimum of 43 hours per week, with the ability to work overtime.
Hourly rate of £14.60 weekdays
Hourly rate of £15.64 weekends
Paid from Book on to Book off (No unpaid breaks)
Free Bus & Coach travel for yourself on the National Express Network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
A smart comfortable uniform
A company pension
Fully paid CPC training
Free licence medicals without loss of pay
Private online GP service
Paid annual leave
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
A warm invite to join the National Express Sports and Social Club
A chance to travel and work across the UK and beyond
Join us on the Journey… and apply today.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Coach Driver - West Midlands employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coach Driver - West Midlands
✨Tip Number 1
Familiarise yourself with the routes and areas you'll be driving in, such as Birmingham, Walsall, and Wolverhampton. This knowledge will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your customer service skills during any discussions or interviews. Since delivering great customer service is a key requirement, think of specific examples where you've excelled in this area.
✨Tip Number 3
Be prepared to discuss your flexibility regarding travel and working hours. The role requires some adaptability, so showing that you're open to different start locations and overtime can set you apart from other candidates.
✨Tip Number 4
Research National Express and their values, especially their commitment to inclusivity and health and safety. Being knowledgeable about the company will help you align your answers with their mission during the interview process.
We think you need these skills to ace Coach Driver - West Midlands
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience as a Coach Driver, particularly any roles where you provided excellent customer service. Mention specific situations where you went above and beyond for passengers.
Showcase Your Qualifications: Clearly state your valid UK PCV licence (Category D) and Manual Car Licence in your application. This is crucial for the role, so ensure it's prominently featured in your CV.
Express Your Passion: In your cover letter, convey your passion for delivering great customer service. Share anecdotes that demonstrate your commitment to providing a positive experience for passengers.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Address the flexibility needed for travel to different start destinations like Walsall and Wolverhampton.
How to prepare for a job interview at National Express Group PLC
✨Know Your Licences
Make sure you have a clear understanding of the requirements for the role, especially regarding the UK PCV licence and manual car licence. Be prepared to discuss your driving experience and any relevant qualifications during the interview.
✨Showcase Customer Service Skills
As a Coach Driver, delivering great customer service is key. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share these stories in your interview.
✨Demonstrate Flexibility
The job requires some flexibility with travel to different start destinations. Be ready to discuss your willingness to adapt to various routes and schedules, as this will show your commitment to the role.
✨Understand Company Values
Research National Express and their commitment to inclusivity and health and safety. Being able to articulate how your values align with theirs can set you apart from other candidates.