At a Glance
- Tasks: Drive coaches, provide excellent customer service, and transport passengers on various journeys.
- Company: Join National Express, a leading coach service provider with a friendly team in Bournemouth.
- Benefits: Enjoy a competitive hourly rate, guaranteed hours, free travel, and exclusive discounts.
- Why this job: Be part of exciting trips, from school outings to Premier League events, while making a difference.
- Qualifications: Must have a valid UK PCV licence, be 21 or over, and love customer service.
- Other info: We promote inclusivity and support all applicants, ensuring a welcoming workplace for everyone.
We have fantastic opportunities in Bournemouth, with National Express for PCV Coach Drivers to join our friendly and welcoming team!
Do you have the following skills, experience and drive to succeed in this role Find out below.
As a professional Coach Driver, you\’ll be providing the very best customer service whilst safely transporting our customers on their various travels on the National Express network. Additionally, you have the opportunity to undertake a wide range of work including UK & European tours, Day Excursions, School trips, Festivals, Events, transporting Premier League football teams and much more.
Unfortunately we are unable to offer sponsorship for this role
What you\’ll need…
A valid UK PCV licence (Category D)
A passion to deliver great customer service
Aged 21 or over
The ability to load and unload passenger luggage
What we offer in return for your hard work and commitment…
An Hourly rate of £15.65
Guaranteed 40 hours paid per week, with the ability to work overtime
Night time unsociable allowance (if applicable)
Paid break
Free licence medicals without loss of pay
Private online GP service
A free smart comfortable uniform
A Company pension
Paid annual leave
Exclusive benefits & savings from thousands of the UK\’s retailers and service providers
An opportunity to take part in our Cycle to work scheme
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
Free Bus & Coach travel for yourself
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
Join us on the Journey… and apply today.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Coach Driver - Solent Coaches employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coach Driver - Solent Coaches
✨Tip Number 1
Familiarise yourself with the National Express network and its services. Understanding their routes, customer demographics, and the types of trips they offer can help you demonstrate your enthusiasm and knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or driving roles. Be prepared to share specific examples of how you've gone above and beyond for customers, as this is a key aspect of the Coach Driver role.
✨Tip Number 3
Network with current or former employees of National Express. They can provide valuable insights into the company culture and what it takes to succeed as a Coach Driver, which can give you an edge in your application.
✨Tip Number 4
Prepare for the practical aspects of the job by brushing up on your driving skills and knowledge of loading and unloading passenger luggage. Being able to demonstrate your competence in these areas will be crucial during assessments.
We think you need these skills to ace Coach Driver - Solent Coaches
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Coach Driver at National Express. Familiarise yourself with the job description and the skills required, such as customer service and luggage handling.
Tailor Your CV: Highlight relevant experience in your CV that showcases your driving skills, customer service background, and any previous roles that involved similar responsibilities. Make sure to mention your valid UK PCV licence.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for delivering great customer service. Use specific examples from your past experiences to demonstrate how you meet the requirements of the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete to make a great first impression.
How to prepare for a job interview at National Express Group PLC
✨Showcase Your Customer Service Skills
As a Coach Driver, providing excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering great service.
✨Know the Company and Its Values
Research National Express and understand their commitment to safety and inclusivity. Mentioning specific values or initiatives during your interview can show that you align with their mission and are genuinely interested in being part of their team.
✨Highlight Your Driving Experience
Make sure to discuss your experience with driving, especially if you have worked with PCV vehicles before. If you have any unique experiences, such as driving for events or tours, be sure to mention those as they can set you apart from other candidates.
✨Prepare for Safety and Compliance Questions
Given the importance of health and safety in this role, be ready to answer questions about your understanding of safety regulations and procedures. Showing that you take these matters seriously will reflect well on your candidacy.