At a Glance
- Tasks: Drive coaches, provide excellent customer service, and transport passengers on various trips.
- Company: Join National Express, a leading transport provider with a commitment to inclusivity and safety.
- Benefits: Earn £15.00 per hour, with increased rates on weekends, plus free travel for you and a partner.
- Why this job: Enjoy diverse work opportunities, from school trips to festivals, in a friendly team environment.
- Qualifications: Must have a valid UK PCV licence, be 21 or over, and love delivering great customer service.
- Other info: Flexible shifts, free uniform, and access to health support services included.
The predicted salary is between 27300 - 31200 £ per year.
We have fantastic opportunities in Dover, for PCV Coach Drivers to join our friendly and welcoming team!
Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.
As a professional Coach Driver, you\’ll be providing the very best customer service whilst safely transporting our customers on their various travels. Our opportunities allow you a wide range of work including National Express Network, UK & European tours, Day Excursions, School trips, Festivals, Events, transporting Premier League football teams and much more.
What you\’ll need…
A valid UK PCV licence (Category D)
A passion to deliver great customer service
Aged 21 or over
The ability to load and unload passenger luggage
What we offer in return for your hard work and commitment…
An hourly rate of £15.00, increased to £17.14 on weekends and bank holidays
A minimum of 39 hours paid per week, with the ability to work overtime
Variable shift patterns available, ranging from 5 on, 2 off and 4 on, 3 off
Free licence medicals without loss of pay
Private online GP service
A free smart comfortable uniform
A Company pension
Paid annual leave
Exclusive benefits & savings from thousands of the UK\’s retailers and service providers
An opportunity to take part in our Cycle to work scheme
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
Free Bus & Coach travel for yourself
Complementary coach travel for a Nominated Person or complementary bus travel for a Spouse or Partner
50% discount for friends and family on full fares on our coach services
Join us on the Journey… and apply today.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Coach Driver - Kings Ferry - Dover employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coach Driver - Kings Ferry - Dover
✨Tip Number 1
Familiarise yourself with the routes and destinations that the company operates. Knowing the key locations and popular tourist spots can give you an edge during interviews, showing your enthusiasm and readiness for the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with passengers, being able to demonstrate your ability to handle various customer scenarios will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for potential assessments or practical tests related to driving and safety protocols. Being well-prepared can boost your confidence and demonstrate your commitment to maintaining high safety standards.
We think you need these skills to ace Coach Driver - Kings Ferry - Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your PCV licence and any specific skills that relate to the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your enthusiasm for the role. Mention why you want to work with National Express and how you can contribute to their team.
Highlight Relevant Qualifications: Clearly state your valid UK PCV licence (Category D) and any other relevant qualifications. If you have experience loading and unloading luggage, make sure to include that as well.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Express Group PLC
✨Showcase Your Customer Service Skills
As a Coach Driver, providing excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for delivering great service.
✨Know the Company and Its Values
Research National Express and understand their commitment to inclusivity and safety. Mentioning their values during the interview can show that you align with their mission and are genuinely interested in being part of their team.
✨Highlight Your Driving Experience
Make sure to discuss your experience with driving, especially if you have a valid UK PCV licence. Talk about the types of vehicles you've driven and any relevant tours or trips you've managed, as this will highlight your suitability for the role.
✨Prepare for Safety and Compliance Questions
Given the importance of health and safety in this role, be ready to answer questions about your understanding of safety protocols and your experience with compliance. This will reassure the interviewer of your commitment to maintaining high safety standards.