At a Glance
- Tasks: Drive coaches and provide top-notch customer service on exciting trips.
- Company: Join National Express, a leading transport provider with a friendly team atmosphere.
- Benefits: Enjoy £15/hour, guaranteed 40 hours weekly, paid breaks, and free travel perks.
- Other info: We promote inclusivity and support your health with free counselling and wellness programmes.
- Why this job: Be part of thrilling journeys, from school trips to Premier League events, while making a difference.
- Qualifications: Must have a valid UK PCV licence, be 21+, and love customer service.
The predicted salary is between 19500 - 26000 £ per year.
Join National Express as a Professional Coach Driver, based at our Bournemouth depot. We’re looking for experienced PCV licence holders to deliver outstanding customer service while safely transporting passengers across our coach network.
Our current pay rate:
£15.88 per hour basic payAdditional allowances:
- Unsociable hours (where applicable)
- Paid Breaks
Location:
BournemouthOperational Hours:
Guaranteed 40 hours per week, plus overtime opportunitiesShifts will cover 24 hours
Although there would be a rare expectation to stop out overnight.
Schedule:
5-on-3-off shift pattern, with some variation.The rota consists of early, middle and late shifts
What you’ll need:
- Full UK PCV licence (Category D)
- Proven experience driving PCV Vehicles
- A passion for delivering excellent customer service
- Minimum age: 21
- Ability to handle passenger luggage
Training & development:
- CPC renewal and continuous training provided
- Paid medicals for CPC renewal
- Route learning, vehicle familiarisation, and specialist training in defensive driving and disability awareness
Please note: We are unable to offer visa sponsorship for this role.
What we offer in return for your hard work and commitment:
- Free licence medicals without loss of pay
- Private online GP service
- A free smart comfortable uniform
- A Company pension
- Paid annual leave
- Exclusive benefits & savings from thousands of the UK's retailers and service providers
- An opportunity to take part in our Cycle to work scheme
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- Free Coach travel for yourself
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner
- 50% discount for friends and family on full fares on our coach services
Join us on the Journey... and apply today.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Coach Driver Bournemouth employer: National Express Group PLC
National Express is an exceptional employer in Bournemouth, offering a supportive and inclusive work environment for PCV Coach Drivers. With competitive pay, guaranteed hours, and a range of benefits including free travel for employees and their loved ones, we prioritise employee wellbeing and growth. Join our friendly team and enjoy the opportunity to engage in diverse driving experiences while being part of a company that values your contribution and promotes a healthy work-life balance.
Contact Details:
National Express Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coach Driver Bournemouth
✨Tip Number 1
Familiarise yourself with the National Express services and routes. Understanding their operations will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role emphasises great customer service, sharing specific examples of how you've excelled in this area can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your driving experience and any relevant qualifications. Being able to articulate your experience with a PCV licence and any additional training will demonstrate your readiness for the job.
✨Tip Number 4
Be ready to showcase your flexibility and willingness to work varied hours. The role involves different types of trips, so expressing your adaptability can make a positive impression on the hiring team.
We think you need these skills to ace Coach Driver Bournemouth
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Coach Driver with National Express. Familiarise yourself with the job description and the skills required, such as customer service and luggage handling.
Tailor Your CV:Highlight relevant experience in your CV that showcases your driving skills, customer service background, and any previous roles that involved working with the public. Make sure to mention your valid UK PCV licence.
Craft a Strong Cover Letter:Write a cover letter that reflects your passion for customer service and your enthusiasm for the role. Mention specific experiences that demonstrate your ability to handle various situations, such as school trips or events.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application shows attention to detail.
How to prepare for a job interview at National Express Group PLC
✨Showcase Your Customer Service Skills
As a Coach Driver, delivering excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing a great experience.
✨Know the Company and Its Values
Research National Express and understand their commitment to safety and inclusivity. Mentioning specific values during your interview can show that you align with their mission and are genuinely interested in being part of their team.
✨Highlight Your Driving Experience
Make sure to discuss your driving history, especially any experience with PCV vehicles. If you have driven for tours or events, share those stories to illustrate your capability and confidence behind the wheel.
✨Prepare for Practical Questions
Expect questions about loading and unloading luggage, as well as handling difficult situations with passengers. Think through scenarios where you had to solve problems on the road, as this will showcase your practical skills and quick thinking.
