At a Glance
- Tasks: Safely transport passengers while delivering top-notch customer service across our coach network.
- Company: Join National Express, a leader in the transport industry with a commitment to inclusivity.
- Benefits: Earn £17.53/hour plus additional allowances for unsociable hours and weekends.
- Other info: Receive ongoing training and development opportunities to enhance your skills.
- Why this job: Be part of a dynamic team and enjoy flexible shifts with great pay.
- Qualifications: Must hold a full UK PCV licence and have a passion for customer service.
Join National Express in the South East as a Professional Coach Driver, based at our Stansted depot. We’re looking for experienced PCV licence holders to deliver outstanding customer service while safely transporting passengers across our coach network.
Pay and Allowances
£17.53/hour basic pay.
- Unsociable hours: £13.50/shift (20:00–02:00 starts)
- Weekend starts: £19.68/hour
- Night allowance: £15.50 (02:00–03:00 duties)
- Reduced night allowance: +58p/hour (23:00–06:00 hours worked)
Please note that Night allowance and Reduced night allowance cannot be used in conjunction with one another.
Location: Stansted
Operational Hours
Average 42 hours per week, plus overtime opportunities.
Shifts will cover 24 hours
Schedule
4 days on and 2 days off within a variable shift pattern.
Qualifications
- Full UK PCV licence (Category D)
- A passion for delivering excellent customer service
- Minimum age: 21
- Ability to handle passenger luggage
Training and Development
- CPC renewal and continuous training provided
- Paid medicals for CPC renewal
- Route learning, vehicle familiarisation, and specialist training in defensive driving and disability awareness
Please note: We are unable to offer visa sponsorship for this role.
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Coach Driver employer: National Express Group PLC
At National Express, we pride ourselves on being an excellent employer, offering our Coach Drivers a competitive pay structure and a supportive work environment at our Stansted depot. With a strong focus on employee development through continuous training and CPC renewal, we foster a culture of inclusivity and safety, ensuring that our team members feel valued and empowered to deliver outstanding customer service while enjoying flexible working hours and overtime opportunities.
Contact Details:
National Express Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Coach Driver
✨Tip Number 1
Get to know the company! Research National Express and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Coach Driver at National Express.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and safety. Think of examples from your past experiences that highlight your skills and passion for delivering excellent service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from National Express.
We think you need these skills to ace Coach Driver
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your PCV licence and any previous driving experience. We want to see how you've delivered excellent customer service in the past, so don’t hold back!
Tailor Your Application:Read through the job description carefully and tailor your application to match. Use keywords from the listing to show us you’re a perfect fit for the role.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you the best candidate for the job.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at National Express Group PLC
✨Know Your Stuff
Make sure you’re familiar with the role of a Coach Driver and what it entails. Brush up on your knowledge about customer service, handling luggage, and safety protocols. This will show that you’re serious about the job and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous driving experience and how it relates to the role. Highlight any specific situations where you provided excellent customer service or handled challenging scenarios. This will help the interviewers see you as a valuable asset.
✨Ask Smart Questions
Prepare some thoughtful questions to ask during the interview. Inquire about the training and development opportunities, or how the company supports its drivers in maintaining a good work-life balance. This shows your interest in the role and the company culture.
✨Stay Professional and Positive
Remember to maintain a professional demeanor throughout the interview. Arrive on time, dress appropriately, and keep a positive attitude. A friendly smile and a can-do approach can go a long way in making a great impression!
