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- Tasks: Drive buses safely while delivering top-notch customer service across the region.
- Company: Join National Express West Midlands, a leader in public transport with a commitment to safety and community.
- Benefits: Enjoy competitive pay, free travel, discounts, and a supportive work environment.
- Other info: Opportunities for career growth and a vibrant company culture await you!
- Why this job: Flexible shifts, great pay progression, and a chance to make a difference in your community.
- Qualifications: Must have a valid UK PCV licence and be 18 or older; customer service skills are essential.
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region.
You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns – rest days are set out in advance to let you plan.
Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
Unfortunately, we are unable to offer sponsorship for this role.
Our current opportunities are in the Yardley Wood garage.
Did you know?
If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour.*
If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour.*
What you\’ll need…
- A Valid Full UK PCV licence (Category D)
- An ability to provide outstanding customer service
- To be aged 18 or over
What we offer in return for your hard work and commitment…
- £14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service
- £18.12 per hour if you have been working as a PCV driver for the last 3 years
- Guaranteed 35 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Life assurance
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
- Free access to our award-winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to become a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
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Bus Driver Yardley Wood employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Yardley Wood
✨Tip Number 1
Familiarise yourself with the routes and areas around Yardley Wood. Knowing the local geography can give you an edge during interviews, as it shows your commitment and readiness to provide excellent service.
✨Tip Number 2
Brush up on your customer service skills. Since this role heavily focuses on providing outstanding customer service, think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Be prepared for flexible working hours. Since shifts can start as early as 3am and finish as late as 2am, showing that you're adaptable and willing to work varied hours can make you a more attractive candidate.
✨Tip Number 4
Understand the importance of health and safety in driving roles. Familiarise yourself with National Express's health and safety policies, as demonstrating knowledge in this area can set you apart from other candidates.
We think you need these skills to ace Bus Driver Yardley Wood
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have as a bus driver or in customer service roles. Mention specific instances where you provided excellent service or handled difficult situations effectively.
Showcase Your Qualifications: Clearly state that you hold a valid Full UK PCV licence (Category D). If you have been driving a PCV vehicle for the required time, mention this to qualify for the higher pay rates.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the job posting, such as 'customer service' and 'safety', to demonstrate that you understand the role and its requirements.
Express Flexibility: Since the role requires working any 5 days from 7 with varying shifts, make sure to express your flexibility in your application. Highlight your willingness to work early mornings, late nights, and weekends.
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the local area and key routes that the bus service operates on. Being able to discuss these during your interview will show your commitment and understanding of the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role requires outstanding customer interaction, so demonstrating your skills in this area will be crucial.
✨Flexibility is Key
Be ready to discuss your availability and willingness to work varied shifts, including early mornings and late nights. Highlighting your flexibility can set you apart from other candidates.
✨Safety First
Understand the importance of health and safety regulations in driving. Be prepared to talk about how you prioritise safety while driving and any relevant experience you have in maintaining a safe environment for passengers.