At a Glance
- Tasks: Drive buses safely while providing top-notch customer service across the region.
- Company: Join National Express West Midlands, a leader in public transport with a commitment to safety and community.
- Benefits: Enjoy competitive pay, free travel, discounts, and a range of health and wellness perks.
- Other info: Opportunities for career growth and a welcoming, inclusive workplace await you!
- Why this job: Flexible shifts, great pay progression, and a supportive work culture make this role exciting.
- Qualifications: Must be 18+, hold a valid UK PCV licence, and have a passion for customer service.
New increased pay rates for bus drivers where you can join us between £15.55 - £19.00 per hour.
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns - rest days are set out in advance to let you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
Unfortunately, we are unable to offer sponsorship for this role. Our current opportunities are in the Yardley Wood garage.
Did you know? If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £19.00 per hour? If you have been driving a PCV vehicle for the last 2 years you can join us on our intermediate rate of pay of £17.02 per hour?
What you’ll need...
- A Valid Full UK PCV licence (Category D)
- An ability to provide outstanding customer service
- To be aged 18 or over
What we offer in return for your hard work and commitment...
- £15.55 per hour increasing to £17.02 after 2 years of service and £19.00 after 3 years of service
- £19.00 per hour if you have been working as PCV driver for last consecutive 3 years
- Guaranteed 35 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Life assurance
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
- Free access to our award winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to become a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Yardley Wood employer: National Express Group PLC
National Express West Midlands is an exceptional employer for Bus Drivers in Yardley Wood, offering competitive pay rates that increase with service and a commitment to employee wellbeing. With guaranteed hours, comprehensive benefits including free travel on our network, and opportunities for professional growth such as becoming a Master Driver, we foster a supportive and inclusive work culture that values your contributions and encourages a healthy work-life balance.
Contact Details:
National Express Group PLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Bus Driver Yardley Wood
✨Tip Number 1
Familiarise yourself with the routes and areas around Yardley Wood. Knowing the local geography can give you an edge during interviews, as it shows your commitment and readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since providing outstanding customer service is a key part of the role, think of examples from your past experiences where you've excelled in this area to discuss during your interview.
✨Tip Number 3
Be prepared for flexible working hours. Since shifts can start as early as 3am and finish as late as 2am, showing your willingness to adapt to various schedules can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience driving a PCV vehicle. If you've been driving for the last 2-3 years, make sure to mention this, as it could qualify you for the higher pay rates and demonstrate your expertise.
We think you need these skills to ace Bus Driver Yardley Wood
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Bus Driver at National Express West Midlands. Highlight your relevant experience in customer service and driving.
Tailor Your CV:Make sure your CV reflects your driving experience, especially if you have held a PCV licence for the required duration. Include any customer service roles you've had, as this is crucial for the position.
Craft a Strong Cover Letter:Write a cover letter that showcases your passion for driving and customer service. Mention why you want to work for National Express and how you can contribute to their commitment to safety and service.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is important for a driving role.
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the local area and key routes you might be driving. This shows your commitment to the role and helps you answer questions about navigation and customer service effectively.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. National Express values outstanding customer service, so demonstrating your experience in this area will set you apart.
✨Understand the Shift Patterns
Be ready to discuss your flexibility regarding shift patterns. Since shifts can start as early as 3am and finish as late as 2am, showing that you're adaptable will be a plus.
✨Emphasise Safety Awareness
Discuss your understanding of health and safety regulations, especially in relation to driving. National Express has a strong focus on safety, so showcasing your commitment to safe driving practices is essential.
