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For Companies At a Glance
- Tasks: Drive buses and provide top-notch customer service across the West Midlands.
- Company: Join National Express, a leading transport provider committed to safety and community.
- Benefits: Enjoy competitive pay, free travel, discounts, and a supportive work environment.
- Why this job: Flexible shifts, great pay progression, and a chance to be part of a vibrant team.
- Qualifications: Must have a valid UK PCV license and be 18 or older.
- Other info: Opportunities for career growth and a commitment to inclusivity.
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns – rest days are set out in advance to let you plan.
Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
Unfortunately we are unable to offer sponsorship for this role
Our current opportunities are in the following garages where our teams can\’t wait to welcome you onboard:
Acocks Green
Birmingham Central
Yardley Wood
Perry Barr
Did you know?
If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour?*
If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour?*
What you\’ll need…
A Valid Full UK PCV licence (Category D)
An ability to provide outstanding customer service
To be aged 18 or over
What we offer in return for your hard work and commitment…
£14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service
£18.12 per hour if you have been working as PCV driver for last 3 years
Guaranteed 35 hours of work per week (overtime available)
Free Bus & Coach travel for yourself on the National Express network
Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
50% discount for friends and family on full fares on our coach services
A free smart comfortable uniform
A Company pension
Fully paid CPC training
Free licence medicals without loss of pay
Life assurance
Private online GP service
Paid annual leave
Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers
Free access to our award winning Health Bus; providing free and accessible health checks
Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
An opportunity to take part in our Cycle to work scheme
An opportunity to become a Master Driver
A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.
We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note…
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.
As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Bus Driver - West Midlands employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver - West Midlands
✨Tip Number 1
Familiarize yourself with the specific routes and areas you will be driving in the West Midlands. Knowing the local geography can help you provide better customer service and demonstrate your commitment to the role during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer service roles. National Express values outstanding customer service, so be prepared to share examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be flexible with your availability. Since shifts can start as early as 3am and finish as late as 2am, showing that you are willing to work various shifts will make you a more attractive candidate.
✨Tip Number 4
Research National Express's commitment to health and safety, as well as their inclusivity initiatives. Being knowledgeable about the company's values can help you align your answers during the interview and show that you're a good fit for their team.
We think you need these skills to ace Bus Driver - West Midlands
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Bus Driver with National Express West Midlands. Highlight your customer service skills and experience in your application, as these are crucial for the role.
Tailor Your CV: Customize your CV to emphasize your relevant driving experience, especially if you have held a PCV licence for the required duration. Include any customer service roles you've had to showcase your ability to interact positively with passengers.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you want to work for National Express and how your skills align with their values, particularly in providing excellent customer service.
Check Your Application: Before submitting your application, double-check all your documents for accuracy and completeness. Ensure that your contact information is correct and that you have included all necessary qualifications and experiences.
How to prepare for a job interview at National Express Group PLC
✨Showcase Your Customer Service Skills
As a bus driver, providing outstanding customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, especially in challenging situations.
✨Understand the Shift Patterns
Familiarize yourself with the flexible shift patterns and be ready to discuss your availability. Highlight your adaptability and willingness to work various shifts, including early mornings and late nights.
✨Highlight Your Driving Experience
If you have been driving a PCV vehicle for the last 3 years or more, make sure to mention this during the interview. Discuss your experience and any relevant qualifications that demonstrate your capability as a professional driver.
✨Emphasize Safety Awareness
National Express values health and safety highly. Be prepared to talk about your understanding of safety protocols and how you ensure a safe environment for both passengers and yourself while driving.
