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- Tasks: Drive buses safely while providing excellent customer service across the West Midlands.
- Company: Join National Express West Midlands, a leading transport provider committed to safety and inclusivity.
- Benefits: Enjoy competitive pay, free travel, discounts for friends and family, and comprehensive health support.
- Why this job: Be part of a dynamic team with flexible shifts and opportunities for career growth.
- Qualifications: Must have a full UK PCV Licence and be 18 or older with great customer service skills.
- Other info: Guaranteed 35 hours per week with overtime available; inclusive workplace culture.
Join National Express West Midlands as a Bus Driver – Now Paying £15.55 to £19.00 per Hour We\’re offering new, increased pay rates for experienced PCV licence holders: £19.00/hour – 3+ years\’ proven PCV (Bus and Coach Only) driving experience £17.02/hour – 2+ years\’ proven PCV (Bus and Coach Only) driving experience £15.55/hour – less than 2 years PCV (Bus and Coach Only) driving experience Location: West Bromwich Garage As a professional driver, you\’ll provide safe, reliable transport and excellent customer service across the West Midlands. Operation Hours: We operate 7 days a week, 3am until 2am. Schedule: Any 5 days from 7 including a variety of early, late, and occasional night shifts. Rotas are set in advance to support your work-life balance. What you\’ll need… Full UK PCV Licence (Category D) Excellent customer service skills Minimum age: 18 Please note: We\’re unable to offer visa sponsorship for this role. What we offer in return for your hard work and commitment… £15.55 per hour increasing to £17.02 after 2 years of service and £19.00 after 3 years of service £19.00 per hour if you have been working as PCV driver (Bus and Coach Only) for last consecutive 3 years Guaranteed 35 hours of work per week (overtime available) Free Bus & Coach travel for yourself on the National Express network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network 50% discount for friends and family on full fares on our coach services A free smart comfortable uniform A Company pension Fully paid CPC training Free licence medicals without loss of pay Private online GP service Paid annual leave Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Free access to our award-winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme An opportunity to become a Master Driver A warm invite to join the National Express Sports and Social Club National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. ******New increased pay rates for bus drivers where you can join us between £15.55 – £19.00 per hour ************* As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days out of 7. We do not operate any set days or shift patterns – rest days and working days will vary week to week but rotas are set out in advance to help you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts. Unfortunately we are unable to offer sponsorship for this role Did you know? If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £19.00 per hour?* If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £17.02 per hour?* What you\’ll need… A Valid UK PCV licence (Category D) An ability to provide outstanding customer service To be aged 18 or over What we offer in return for your hard work and commitment… £15.55 per hour increasing to £17.02 after 2 years of service and £19.00 after 3 years of service £19.00 per hour if you have been working as PCV driver for last 3 years Guaranteed 35 hours of work per week (overtime available) Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services A free smart comfortable uniform A Company pension Fully paid CPC training Free licence medicals without loss of pay Life assurance Private online GP service Paid annual leave Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Free access to our award winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme An opportunity to become a Master Driver A warm invite to join the National Express Sports and Social Club National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. Things to Note… At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment
Bus Driver West Bromwich employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver West Bromwich
✨Tip Number 1
Familiarise yourself with the routes and areas you’ll be driving in West Bromwich. Knowing the local geography can give you an edge during interviews, showing your commitment and readiness for the role.
✨Tip Number 2
Brush up on your customer service skills. Since providing excellent service is a key part of the job, think of examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 3
Network with current or former bus drivers at National Express. They can provide insights into the company culture and what to expect during the hiring process, which can help you stand out.
✨Tip Number 4
Prepare for potential scenario-based questions in your interview. Think about how you would handle various situations on the road or with passengers, as this will demonstrate your problem-solving abilities.
We think you need these skills to ace Bus Driver West Bromwich
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have as a PCV driver. If you've held your licence for over 3 years, mention this prominently, as it qualifies you for the highest pay rate.
Showcase Customer Service Skills: Since excellent customer service is crucial for this role, provide specific examples of how you've delivered outstanding service in past jobs. This could include handling difficult situations or going above and beyond for customers.
Tailor Your CV: Customise your CV to align with the job description. Highlight your PCV licence, driving experience, and any relevant training or certifications that make you a strong candidate for the bus driver position.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're interested in the role and how your skills and experiences make you a perfect fit. Be sure to mention your commitment to safety and reliability as a driver.
How to prepare for a job interview at National Express Group PLC
✨Know Your Route
Familiarise yourself with the West Midlands area and the routes you might be driving. Being able to discuss local landmarks or traffic patterns can show your commitment and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to handle difficult situations with passengers will demonstrate your suitability for this position.
✨Understand the Shift Patterns
Be ready to discuss your flexibility regarding shift patterns. Since the job requires working any 5 days from 7, showing that you're adaptable and willing to work early mornings or late nights will be a plus.
✨Safety First
Brush up on your knowledge of health and safety regulations related to driving. Be prepared to talk about how you prioritise safety while driving and how you would handle emergencies on the road.