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- Tasks: Drive buses and provide top-notch customer service across the region.
- Company: Join National Express West Midlands, a leader in public transport with a commitment to inclusivity.
- Benefits: Enjoy competitive pay, free travel, discounts, and a supportive work environment.
- Why this job: Flexible shifts, great pay progression, and a chance to make a difference in your community.
- Qualifications: Must have a valid UK PCV licence and be 18 or over.
- Other info: Guaranteed 35 hours per week with opportunities for overtime and career advancement.
New increased pay rates for bus drivers where you can join us between 15.55 - 19.00 per hour. As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns - rest days are set out in advance to let you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts. Our current opportunities are in the Pensnett garage.
Unfortunately, we are unable to offer sponsorship for this role.
What you’ll need:
- A Valid UK PCV licence (Category D)
- An ability to provide outstanding customer service
- To be aged 18 or over
What we offer in return for your hard work and commitment:
- 15.55 per hour increasing to 17.02 after 2 years of service and 19.00 after 3 years of service
- 19.00 per hour if you have been working as a PCV driver for the last consecutive 3 years
- Guaranteed 35 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Life assurance
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK’s largest retailers and service providers
- Free access to our award-winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to become a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note:
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Pensnett employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Pensnett
✨Tip Number 1
Familiarise yourself with the local area and routes that the bus service covers. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Highlight any previous experience in customer service roles, as this is a key aspect of the job. Be ready to share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Prepare to discuss your flexibility regarding shift patterns. Since the role requires working any 5 days from 7, showing that you're adaptable and willing to work varied hours can set you apart from other candidates.
✨Tip Number 4
Research National Express and their values. Understanding their commitment to inclusivity and community service can help you align your answers with their company culture during the interview.
We think you need these skills to ace Bus Driver Pensnett
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have as a bus driver or in customer service roles. Mention specific instances where you provided excellent service or handled difficult situations effectively.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Include your valid UK PCV licence and any relevant training or certifications that align with the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for driving and customer service. Explain why you want to work for National Express West Midlands and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the local area and key routes you might be driving. This shows your commitment to the role and helps you answer questions about navigation and customer service effectively.
✨Highlight Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. National Express values outstanding customer service, so demonstrating your experience in this area will set you apart.
✨Understand the Shift Patterns
Be ready to discuss your flexibility regarding shift patterns. Since shifts can vary greatly, showing that you're adaptable and willing to work different hours will be a plus.
✨Showcase Your Driving Experience
If you have been driving a PCV vehicle for a significant time, make sure to mention it. Highlighting your experience can help you qualify for the higher pay rates and demonstrate your reliability as a driver.
