Bus Driver - Black Country

Bus Driver - Black Country

Full-Time No home office possible
N

At a Glance

  • Tasks: Drive buses and provide top-notch customer service while ensuring passenger safety.
  • Company: Join National Express West Midlands, a leader in public transport with a commitment to community.
  • Benefits: Enjoy competitive pay, free travel perks, and a supportive work environment with great benefits.
  • Why this job: Flexible shifts, a chance to meet new people, and opportunities for growth make this role exciting.
  • Qualifications: Must have a valid UK PCV licence and be 18 or older; customer service skills are essential.
  • Other info: We promote inclusivity and welcome applications from all backgrounds; adjustments available during recruitment.

As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns – rest days are set out in advance to let you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts. We have opportunities in the following garages: -Walsall Unfortunately, we are unable to offer sponsorship for this role Did you know? If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour?* If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour?* What you\’ll need… A Valid UK PCV licence (Category D) An ability to provide outstanding customer service To be aged 18 or over What we offer in return for your hard work and commitment… £14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service £18.12 per hour if you have been working as PCV driver for last 3 years Guaranteed 35 hours of work per week (overtime available) Free Bus & Coach travel for yourself on the National Express network Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network 50% discount for friends and family on full fares on our coach services A free smart comfortable uniform A Company pension Fully paid CPC training Free licence medicals without loss of pay Life assurance Private online GP service Paid annual leave Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Free access to our award-winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme An opportunity to become a Master Driver A warm invite to join the National Express Sports and Social Club National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days out of 7. We do not operate any set days or shift patterns – rest days and working days will vary week to week but rotas are set out in advance to help you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts. Unfortunately we are unable to offer sponsorship for this role Did you know? If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £18.12 per hour?* If you have been driving a PCV vehicle for the last 18 months you can join us on our intermediate rate of pay of £16.23 per hour?* Our current opportunities are in the following garage where our teams can\’t wait to welcome you onboard: WALSALL What you\’ll need… A Valid UK PCV licence (Category D) An ability to provide outstanding customer service To be aged 18 or over What we offer in return for your hard work and commitment… £14.83 per hour increasing to £16.23 after 2 years of service and £18.12 after 3 years of service £18.12 per hour if you have been working as PCV driver for last 3 years Guaranteed 35 hours of work per week (overtime available) Free Bus & Coach travel for yourself Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner 50% discount for friends and family on full fares on our coach services A free smart comfortable uniform A Company pension Fully paid CPC training Free licence medicals without loss of pay Life assurance Private online GP service Paid annual leave Exclusive benefits and savings from thousands of the UK\’s largest retailers and service providers Free access to our award winning Health Bus; providing free and accessible health checks Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing An opportunity to take part in our Cycle to work scheme An opportunity to become a Master Driver A warm invite to join the National Express Sports and Social Club National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know. Things to Note… At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment

Bus Driver - Black Country employer: National Express Group PLC

At National Express West Midlands, we pride ourselves on being an exceptional employer, offering a supportive work culture that values your commitment and dedication. As a Bus Driver in Walsall, you'll enjoy competitive pay rates, guaranteed hours, and a range of benefits including free travel for you and a partner, comprehensive training, and opportunities for career advancement. Join us to be part of a diverse team that prioritizes your well-being and professional growth while serving the community.
N

Contact Detail:

National Express Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bus Driver - Black Country

✨Tip Number 1

Familiarize yourself with the local routes and areas in Walsall. Knowing the streets and landmarks will not only help you during the interview but also show your commitment to providing excellent customer service.

✨Tip Number 2

Highlight any previous experience you have in customer service roles. Being a bus driver is not just about driving; it's about ensuring passengers feel safe and valued, so share examples of how you've excelled in customer interactions.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the job requires working various days and hours, showing that you're adaptable and willing to work early mornings or late nights can set you apart from other candidates.

✨Tip Number 4

Research National Express and their commitment to health and safety. Understanding their policies, especially regarding drugs and alcohol, will demonstrate your alignment with their values and your readiness to comply with their standards.

We think you need these skills to ace Bus Driver - Black Country

Valid UK PCV licence (Category D)
Outstanding customer service skills
Strong communication skills
Time management skills
Ability to work flexible hours
Knowledge of road safety regulations
Problem-solving skills
Attention to detail
Ability to handle stressful situations
Teamwork and collaboration
Adaptability to changing schedules
Basic vehicle maintenance knowledge
Customer relationship management
Navigation skills

Some tips for your application 🫡

Highlight Your Experience: Make sure to emphasize your experience as a PCV driver, especially if you have been driving for the last 3 years. Mention any relevant customer service experience that showcases your ability to provide outstanding service.

Tailor Your CV: Customize your CV to reflect the skills and qualifications mentioned in the job description. Include your valid UK PCV licence (Category D) and any additional certifications or training that may be relevant.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Discuss why you want to work for National Express West Midlands and how you can contribute to their commitment to customer service and safety.

Prepare for Potential Questions: Think about potential interview questions related to customer service and safety. Be ready to discuss scenarios where you provided excellent service or handled difficult situations while driving.

How to prepare for a job interview at National Express Group PLC

✨Showcase Your Customer Service Skills

As a bus driver, providing outstanding customer service is key. Be prepared to share examples of how you've successfully handled customer interactions in the past, especially in challenging situations.

✨Understand the Shift Patterns

Familiarize yourself with the flexible shift patterns mentioned in the job description. Be ready to discuss your availability and how you can adapt to varying work schedules.

✨Highlight Your Driving Experience

If you have been driving a PCV vehicle for the last 3 years or more, make sure to mention this during the interview. Discuss any relevant experiences that demonstrate your driving skills and safety record.

✨Emphasize Safety Awareness

National Express values health and safety highly. Be prepared to talk about your understanding of safety protocols and how you prioritize safety while driving and interacting with passengers.

Bus Driver - Black Country
National Express Group PLC
N
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>