Bus Driver

Bus Driver

West Drayton Full-Time No home office possible
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At a Glance

  • Tasks: Drive customers safely to the University of West London while providing excellent service.
  • Company: Join National Express, a leading brand in UK transport with a friendly team.
  • Benefits: Enjoy competitive pay, free medicals, discounts, and a variety of perks.
  • Why this job: Be part of a supportive culture with endless progression opportunities and comprehensive training.
  • Qualifications: Must have a valid UK PCV licence, CPC, and customer service experience.
  • Other info: Flexible shifts and a commitment to inclusivity; drug and alcohol testing required.

We have a fantastic opportunity in Heathrow for PCV Bus Driver to join our friendly and welcoming team!

The Bus Driver will be responsible to transport customers to and from the University of West London with consideration of safety, speed and comfort whilst providing excellent customer service to all passengers.

What you'll need...

  • Valid UK PCV licence (Category D)
  • Valid CPC
  • Aged 21 or over
  • Demonstrable PCV driving experience
  • Outstanding customer service experience
  • Flexible approach to work, working on a variable shift pattern

Our extensive training and development offerings include...

  • CPC and continuous training to ensure you keep your hard earned qualifications
  • Free medicals as well as being paid for your time to undertake necessary medicals for CPC renewal
  • In depth vehicle familiarisation before you hit the road for the first time
  • Company specific training such as processes, systems, defensive driving, disability awareness and much more

What we offer in return for your hard work and commitment...

  • An hourly rate of £17.02, £19.12 at weekends
  • Private online GP service
  • Complementary coach travel for a Nominated Person or complementary bus travel for a Spouse or Partner
  • 50% discount for friends and family on full fares on our coach services
  • Permanent position with one of the most recognised brands in the UK
  • Endless opportunities for progression within the business
  • Free uniform provided for your role
  • Company pension
  • Life Assurance
  • Paid annual leave
  • A variety of deals and discounts via NX online portal including travel, days out, cinema, mobile, car and many more
  • Employee Assistance Programme
  • Excellent training opportunities.

To reward you for your dedication, we offer fantastic long service awards at key milestones.

National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community.

We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.

Things to Note...

At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees.

As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.

Bus Driver employer: National Express Group PLC

At National Express, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in the heart of Heathrow. Our Bus Drivers enjoy competitive pay, extensive training opportunities, and a range of benefits including free medicals, a company pension, and discounts for friends and family, all while being part of a well-respected brand with clear paths for career progression. Join our friendly team and experience a workplace that values your dedication and commitment to customer service.
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Contact Detail:

National Express Group PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bus Driver

✨Tip Number 1

Familiarise yourself with the routes and areas around the University of West London. Knowing the local geography can help you navigate efficiently and provide better service to your passengers.

✨Tip Number 2

Brush up on your customer service skills. Since this role involves interacting with passengers, demonstrating a friendly and helpful attitude during any pre-interview discussions can set you apart.

✨Tip Number 3

Be prepared to discuss your driving experience in detail. Highlight specific instances where you ensured passenger safety and comfort, as these are key aspects of the job.

✨Tip Number 4

Show your flexibility regarding shift patterns. Being open to various working hours can make you a more attractive candidate, especially since the role requires a variable schedule.

We think you need these skills to ace Bus Driver

Valid UK PCV licence (Category D)
Valid CPC
Demonstrable PCV driving experience
Outstanding customer service skills
Safety awareness
Time management
Flexibility in working hours
Communication skills
Problem-solving skills
Knowledge of road safety regulations
Ability to handle difficult situations calmly
Teamwork and collaboration
Adaptability to changing schedules

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasise your PCV driving experience and any customer service roles you've held. Use specific examples to demonstrate how you've provided excellent service in the past.

Showcase Your Qualifications: Clearly list your valid UK PCV licence and CPC qualifications in your CV. If you have any additional training or certifications related to driving or customer service, include those as well.

Tailor Your Cover Letter: Write a personalised cover letter that reflects your understanding of the role and the company. Mention why you want to work for National Express and how your values align with theirs.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at National Express Group PLC

✨Showcase Your Driving Experience

Make sure to highlight your PCV driving experience during the interview. Be prepared to discuss specific routes you've driven, challenges you've faced, and how you ensured passenger safety and comfort.

✨Emphasise Customer Service Skills

Since outstanding customer service is crucial for this role, share examples of how you've provided excellent service in previous jobs. Think about situations where you went above and beyond for customers.

✨Demonstrate Flexibility

The job requires a flexible approach to work with variable shift patterns. Be ready to discuss your availability and willingness to adapt to different schedules, showing that you're a team player.

✨Prepare for Safety Questions

Given the importance of health and safety in this role, prepare to answer questions related to safety protocols and your understanding of the Drugs and Alcohol Policy. This will show your commitment to maintaining a safe environment for passengers.

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