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- Tasks: Drive buses safely while providing excellent customer service across the West Midlands.
- Company: Join National Express West Midlands, a leader in public transport.
- Benefits: Earn up to £19.00/hour, enjoy free travel, and receive comprehensive health benefits.
- Why this job: Be part of a dynamic team and make a difference in your community.
- Qualifications: Must hold a full UK PCV Licence and be at least 18 years old.
- Other info: Guaranteed 35 hours/week with opportunities for overtime and career growth.
The predicted salary is between 15 - 19 £ per hour.
Join National Express West Midlands as a Bus Driver. We’re offering new, increased pay rates for experienced PCV licence holders:
- £19.00/hour – 3+ years’ proven PCV (Bus and Coach Only) driving experience
- £17.02/hour – 2+ years’ proven PCV (Bus and Coach Only) driving experience
- £15.55/hour – less than 2 years PCV (Bus and Coach Only) driving experience
Location: Acocks Green Garage
As a professional driver, you will provide safe, reliable transport and excellent customer service across the West Midlands.
Operation Hours: We operate 7 days a week, 3am until 2am.
Schedule: Any 5 days from 7 including a variety of early, late, and occasional night shifts. Rotas are set in advance to support your work-life balance.
What you’ll need:
- Full UK PCV Licence (Category D)
- Excellent customer service skills
- Minimum age: 18
Please note: We’re unable to offer visa sponsorship for this role.
What we offer in return for your hard work and commitment:
- £15.55 per hour increasing to £17.02 after 2 years of service and £19.00 after 3 years of service
- £19.00 per hour if you have been working as a PCV driver (Bus and Coach Only) for the last 3 consecutive years
- Guaranteed 35 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK's largest retailers and service providers
- Free access to our award-winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to be a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Acocks Green in Birmingham employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Acocks Green in Birmingham
✨Tip Number 1
Get to know the company! Research National Express and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work as a Bus Driver at National Express.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about scenarios where you've demonstrated excellent customer service or handled difficult situations while driving. We want to see how you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Bus Driver Acocks Green in Birmingham
Some tips for your application 🫡
Show Off Your Experience: When you're filling out your application, make sure to highlight your driving experience. If you've got a PCV licence and some solid years behind the wheel, let us know! We love seeing how your background fits with what we do.
Customer Service is Key: As a bus driver, you'll be interacting with passengers all day. So, don’t forget to mention any customer service experience you have. We want to see that you can provide excellent service while keeping everyone safe and happy!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the local area and key routes you might be driving. This shows your commitment to the role and helps you answer questions about navigation and customer service effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlighting your ability to handle difficult situations or complaints will demonstrate that you're ready for the challenges of being a bus driver.
✨Understand the Company Culture
Research National Express and their values. Being able to discuss how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in being part of their team.
✨Be Ready for Safety Questions
Brush up on safety regulations and best practices for driving a bus. Expect questions about how you would handle emergencies or ensure passenger safety, as this is crucial for the role.