At a Glance
- Tasks: Lead data governance and compliance, ensuring data privacy and security across our operations.
- Company: Join National Express, a leader in transport with a strong commitment to health and safety.
- Benefits: Enjoy free travel, a solid pension scheme, and wellbeing support.
- Other info: Hybrid working option available, with excellent career growth opportunities.
- Why this job: Make a real impact on data privacy while working in a dynamic, supportive environment.
- Qualifications: Must have data protection experience and a recognised qualification in privacy.
The predicted salary is between 33075 - 40425 £ per year.
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Love data privacy, continuous improvement, and making sure information is handled responsibly? National Express Bus is looking for a Data Governance & Compliance Officer to act as our resident expert and Data Protection Officer (DPO) for our Bus entities. In this role, you will lead our operational compliance with UK and EU GDPR, PECR, and internal governance standards. You will work closely with senior leaders and operational teams to build a positive compliance culture, manage data privacy risks, and keep our customer and employee records secure. This role is based at NX House (Birmingham) with a hybrid working option.
What you will actually be doing
- Act as DPO: Provide clear, recorded recommendations to strengthen internal controls and serve as the main legal contact for data privacy queries.
- Manage GDPR Rights & Requests: Oversee information rights requests (Access, Correction, Erasure, Restriction) and keep processing records (ROPA) updated.
- Risk Assess & Triage: Lead Legitimate Interest Impact Assessments, support data transfer assessments, and triage security incidents or potential data breaches.
- Drive Audits & Governance: Scrape, test, and run data privacy audits, creating clear action plans to fix deficiencies and report progress to the Bus Board.
- Embed PECR & Controls: Implement PECR guidelines, create practical policy controls, and collaborate with the training team to educate employees on data privacy.
- Partner with Cyber Security: Work alongside technical and security teams to ensure personal data assets are protected against emerging risks.
What we need from you
- Certified Privacy Pro: Hold a recognised qualification such as Certified Data Protection & Information Governance Practitioner, BSC Data Protection, or CIPM.
- Hands On Experience: At least 2 years of data protection experience within a legal, risk, audit, or compliance function.
- In Depth Legal Know How: Strong understanding of UK GDPR, EU GDPR, PECR, and practical guidance from the Data Protection Regulator (ICO).
- Clear Communicator: Confident delivering advice to senior leaders, operational teams, and external regulators without jargon.
- Pragmatic Problem Solver: Able to manage a varied workload, audit complex systems, and find sensible ways to mitigate data risks.
The perks of joining us
- Free Travel: Free bus and coach travel right across the National Express network for you.
- Travel for a Plus One: Complimentary travel pass for your nominated person or partner.
- Peace of Mind: Solid company pension scheme and life assurance.
- Wellbeing Support: Access to our Employee Assistance Programme and a private online GP service.
Data Governance & Compliance Officer in Birmingham employer: National Express Bus
National Express Bus is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation during a pivotal transformation phase. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to make a significant impact in a high-performance environment. Located in a vibrant area, the company promotes a healthy work-life balance, ensuring that team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Data Governance & Compliance Officer in Birmingham
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like National Express Bus looking for candidates who are engaged and informed.
We think you need these skills to ace Data Governance & Compliance Officer in Birmingham
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at National Express Bus. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at National Express Bus
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with National Express Bus’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
