At a Glance
- Tasks: Lead incident response efforts and improve security processes to protect critical infrastructure.
- Company: Join NESO, a key player in securing Great Britain's energy future.
- Benefits: Competitive salary, flexible working, generous leave, and health insurance.
- Other info: Hybrid working options available; we value diversity and encourage all backgrounds to apply.
- Why this job: Make a real impact on national security while developing your skills in a dynamic environment.
- Qualifications: Experience in Incident Response or related fields, strong analytical and communication skills.
The predicted salary is between 50000 - 56000 £ per year.
About the Role
- Ensuring we effectively respond to cyber and physical security incidents;
- Mitigating potential security threats by identifying lessons learned and translating these into business improvements;
- Developing Incident Response readiness plans and processes;
- Exercising and testing to ensure NESO is prepared to respond to the security threats we face.
Role Overview
The Senior Incident Response Analyst will drive the team’s response to security incidents, following industry best‑practice incident management frameworks. Day‑to‑day, they will triage incidents that are reported to our team, take ownership for medium to low priority incidents end‑to‑end, support senior colleagues in managing high priority events, and mentor junior colleagues in developing their skills.
More strategically, the senior analyst will work closely with management to refine our response framework for incidents impacting
Critical National Infrastructure assets; will support the team in monthly activities of analysing incident trends and identifying potential improvements ; and will help drive general uplift in incident response maturity .
This role can be based from Wokingham or Warwick and we continue to offer hybrid working from office and home.
We are open to full‑time and part‑time applicants, as well as flexible working arrangements.
This role is designated as requiring a National Security Vetting (NSV) clearance (SC).
The level of clearance associated with this role (SC) will usually require you to have been a resident in the UK for the last five years to apply.
We would invite any applicants who do not currently meet this residency requirement to still express an interest in the role.
- Key Accountabilities
- Incident Response
- Independently handle the response to medium to low priority incidents, ensuring our response is necessary, proportionate, and handled by the appropriate experts.
- Support senior colleagues in handling the response to high priority incidents.
- Produce clear incident summaries at pace and adapt communication style for various audiences.
- Provide structured guidance to more junior analysts in handling their low priority incidents.
- Capability Development
- Help maintain and improve incident response plans, processes, and supporting documentation.
- Coach junior colleagues in their professional development.
- Stakeholder Engagement
- Develop productive relationships across business departments.
- Build relationships with resolver groups.
About You
- Strong demonstrable experience or degree‑level qualification in Incident Response or associated disciplines.
- Proven analytical skills and capable of independently solving new and complex problems.
- Excellent written and verbal communication skills with some experience of adapting these for different audiences.
- Strong stakeholder management and relationship‑building skills.
- Prior experience in a technical cyber discipline preferred.
- Some familiarity with best‑practice IR frameworks preferred.
- What You'll Get
- Competitive salary of £50,000 – £56,000, dependent on experience and capability.
- Bonus based on company performance.
- 26 days annual leave as standard.
- A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
- Annual enrollment to NESO Savings Plan: when you save between £20 – £500 a month from your take‑home pay, we will pay a 50% matching contribution.
Benefits
- Flexible bank holidays & holiday trading.
- Additional birthday day off.
- Cycle to work scheme, retail & gym discounts.
- Private medical insurance, critical illness insurance & personal accident insurance.
About Us
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future.
We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon‑free for a short period this year – provided the market supplies electricity exclusively from renewable sources.
More Information
This role closes at 23:59 on the day before the date shown above. We encourage candidates to submit their application as early as possible, as the closing date can vary.
We’re committed to building a workforce that represents the communities we serve, and creating a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
We welcome and encourage applicants with diverse experiences and backgrounds.
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Contact Details:
National Energy System Operator Recruitment Team
