At a Glance
- Tasks: Drive compliance and resilience in energy operations while promoting continuous improvement.
- Company: Join NESO, a leader in transforming Great Britain's energy future.
- Benefits: Enjoy a competitive salary, flexible working, and generous leave policies.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a vital transformation towards a sustainable energy future.
- Qualifications: Experience in operational assurance and strong communication skills required.
The predicted salary is between 67000 - 74000 £ per year.
About the Role
The National Energy System Operator (NESO) requires an Operational Assurance Manager to drive enhanced compliance, resilience and security within system operations. The Operational Assurance Manager is responsible for providing a first line assurance function by ensuring that operational processes and standards are adhered to, and that systems (capabilities) continue to be compliant with relevant controls and regulations. This role will help promote a culture of accountability and continuous improvement within the first line of defence. Working in a small team you will take operational delivery managers on a journey of behavioural change, drive the adoption of record maintenance, and maintain a security and audit demand profile to support compliance, technology risk, security assurance and governance. This role can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements. This role is designated as requiring a National Security Vetting (NSV) clearance, with a Security Check (SC) level. Applicants must usually be a UK resident for the last five years to apply. We invite applicants who do not currently meet this residency requirement to express interest.
Key Accountabilities
- Strengthen DD&T’s overall operational resilience
- Enable and demonstrate first line assurance across DD&T operations
- Facilitate and drive operations compliance with regulatory standards, principles and controls e.g. cyber assessment framework
- Ensure adherence to NESO standards
- Ensure operational processes exist and are being followed
- Promote and embed a maturity uplift ensuring continual improvement and modernisation applies to mindset as well as paper‑based processes
- Measure and report compliance levels
About You
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Is passionate about attention to detail and doing the right thing
- Loves continual improvement and making it happen
- Has solid experience of using Microsoft 365 and AI tools to analyse data and report trends
- Demonstrates strong communication and relationship management skills with the ability to engage, negotiate and manage key stakeholders
- Is self‑driven, with a can‑do attitude
- Has a good technical background and understands service operations principles
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply for jobs unless they meet every single qualification. At NESO, we are committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway.
What You’ll Get
A competitive salary of £67,000 – £74,000 depending on experience and capability. As well as your base salary, you will receive a bonus of up to 15 % of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12 %.
Benefits
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
About Us
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain’s energy future. We already operate the world’s fastest decarbonising electricity system and are working towards our ambition to run it carbon‑free for a short period this year, provided the market supplies electricity exclusively from renewable sources. We provide expert advice to government on how to deliver a clean power system by 2030. In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO – an independent, expert public corporation with a whole‑system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system‑wide benefit, long‑term public value. The time to deliver is now. Join the energy transformation and help shape the future. National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
Diversity & Inclusion
We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. We are committed to building a workforce that represents the communities we serve, and creating a work environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
More Information
This role closes at 23:59 on the day before the date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Operational Assurance Manager in Warwick employer: National Energy System Operator
At the National Energy System Operator (NESO), we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and accountability. With flexible working arrangements, competitive salaries, and a strong commitment to employee growth and diversity, NESO provides a supportive environment where you can thrive while contributing to a sustainable energy future. Join us in Wokingham, Warwick, or Glasgow, and be part of a transformative journey that values your unique contributions and promotes continuous improvement.
Contact Details:
National Energy System Operator Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Assurance Manager in Warwick
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission. Remember, it’s not just about what you can do, but how you fit into their culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are speaking about your experience and skills, the more confident you'll be when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Operational Assurance Manager in Warwick
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the Operational Assurance Manager role. We want to see how you can drive compliance and resilience in system operations!
Showcase Your Passion:Let your enthusiasm for continual improvement shine through! Share examples of how you've made a difference in previous roles, especially in areas like compliance and operational processes. We love seeing that can-do attitude!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. Remember, clarity is key!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at National Energy System Operator
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Assurance Manager role. Familiarise yourself with compliance standards, operational processes, and the specific regulations relevant to NESO. This will help you answer questions confidently and demonstrate your expertise.
✨Show Your Passion for Improvement
Since the role emphasises continual improvement, be ready to discuss examples from your past where you've driven change or enhanced processes. Highlight your love for making things better and how you've successfully implemented improvements in previous roles.
✨Engage with Stakeholders
Strong communication skills are crucial for this position. Prepare to share experiences where you've effectively engaged with stakeholders, negotiated solutions, or managed relationships. This will showcase your ability to work collaboratively within a team and drive behavioural change.
✨Be Ready for Technical Questions
Given the technical background required, brush up on your knowledge of Microsoft 365 and AI tools. Be prepared to discuss how you've used these tools to analyse data and report trends, as this will demonstrate your capability to meet the demands of the role.
