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- Tasks: Support a dynamic team in delivering impactful customer strategies and projects.
- Company: Join NESO, a leader in transforming Great Britain's energy system for a sustainable future.
- Benefits: Enjoy hybrid working, competitive salary, bonus, 26 days leave, and a strong pension scheme.
- Why this job: Be part of a mission-driven team making a real difference in the energy sector.
- Qualifications: Organisational skills, clear communication, and familiarity with productivity tools are essential.
- Other info: Flexible working arrangements available; we value diversity and inclusion.
The predicted salary is between 37000 - 43000 £ per year.
Join to apply for the Team Co-ordinator – NESO role at National Energy System Operator
Join to apply for the Team Co-ordinator – NESO role at National Energy System Operator
Title: Team Co-ordinator – NESO
Location:
Warwick, GB, CV34 6DA
Division: NESO Customer
Job Type: Full Time
Requisition Number: 68681
Department: ESO
Job Function: Customer Experience and Marketing
Description:
About The Role
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
We’re looking for an exceptional Team Delivery Coordinator to support a high-performing customer leadership team working at the centre of strategic transformation. This role will help connect the dots across a busy portfolio of work — providing coordination, clarity and pace so the team can focus on delivering meaningful change for customers.
You’ll work particularly closely with the Customer Director, acting as a trusted anchor to help manage priorities, shape the rhythm of delivery, and ensure ideas translate into action. This role suits someone who is ambitious, steady but proactive, and highly organised — and who thrives in environments that move quickly and value good judgment over rigid process.
This role can be based from Wokingham or Warwick and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
About Us
National Energy System Operator’s (NESO) mission is to facilitate the decarbonisation of Great Britain’s energy network and ensure the delivery of reliable, affordable, and clean electricity for consumers. We work with stakeholders across the whole energy industry to plan for future network needs, using a wider adoption of technology and changes in consumer behaviour, as well as ensuring we have the right markets, networks, and frameworks in place, to transform the way we operate tomorrow.
Join us, and let’s energise progress.
energy, our future, together.
About The National Energy System Operator (NESO)
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. Previously denoted as the Future System Operator (or FSO), the new National Energy System Operator is the independent body responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The ESO, including all of its existing roles, are now at the heart of the new National Energy System Operator. As NESO, we will build on our existing roles, capabilities, and ways of working significantly to create an organisation the energy system and its users’ need. Our new capabilities will enable us to look across vectors, including electricity, natural gas and hydrogen, and crucially consider the trade-offs between them.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government, the regulator and any and all commercial interest. As was the ESO, NESO will be licenced and regulated by Ofgem through price control agreements and obligated to identify optimal solutions to system operations and planning in the most sustainable, affordable and secure way for all.
Key Accountabilities
- Drive the team’s delivery rhythm — planning meetings, tracking actions, and keeping priorities front and centre
- Coordinate work across customer strategy, experience, insight, and engagement functions
- Support the Customer Director in managing priorities, shaping next steps, and translating ideas into delivery
- Help simplify complexity — turning strategic intent into practical tasks and timelines
- Maintain shared tools, trackers, and plans to keep the team organised and focused
- Liaise across directorates to support joined-up delivery and reduce duplication
- Prepare team updates, reports and communications for internal and external audiences
- Spot risks or misalignment early — helping the team respond and adjust quickly
- Support healthy team culture by creating space for clarity, connection and momentum
About You
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- A natural organiser who enjoys helping teams focus, deliver and thrive
- Can confidently support a senior leader with a high-output, idea-driven working style — someone who moves fast, juggles a lot, and values someone who can help translate ambition into structured action
- Able to hold space between pace and clarity — helping prioritise without slowing things down
- Can flex between detailed coordination and broader delivery thinking, with strong judgment on when to step in or escalate
- Communicate clearly and positively — able to engage across all levels and bring people with you
- Have Exceptional organizational and time management skills, with clear, concise communication—both written and verbal.
- Ability to work independently and anticipate needs.
- Familiarity with productivity and collaboration tools (e.g., MS Planner, Slack, Notion).
What You\’ll Get
A competitive salary between £43,000 – £45,000pa – dependent on experience and capability.
As well as your base salary, you will receive a bonus based on company performance, 26 days annual leave as standard and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
As we work towards creating a cleaner, greener, and more affordable future for all, we also work towards creating a place for our teammates to belong, with professional and personal growth and positive well-being.
- Full support and career-development resources to expand your skills, enhance your expertise, and maximise your potential along your career journey.
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table.
- Generous Total Rewards Plan – comprising of health, finance and wealth, work/life balance, and career benefits.
More Information
This role closes on 31st August 2025 at 23:59, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary. Interviews will be held 2nd or 3rd week in September
We work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
We\’re committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
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Team Co-ordinator - NESO employer: National Energy System Operator
Contact Detail:
National Energy System Operator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Co-ordinator - NESO
✨Tip Number 1
Familiarise yourself with the National Energy System Operator's mission and values. Understanding their commitment to a cleaner, sustainable energy future will help you align your responses during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of NESO on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations for the Team Co-ordinator role, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully coordinated teams or projects in fast-paced environments. Highlighting your organisational skills and ability to manage multiple priorities will resonate well with the hiring team.
✨Tip Number 4
Showcase your familiarity with productivity tools mentioned in the job description, such as MS Planner or Slack. Being able to discuss how you've used these tools effectively in past roles can set you apart from other candidates.
We think you need these skills to ace Team Co-ordinator - NESO
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the Team Co-ordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in project management and customer experience. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company’s mission. Highlight specific examples of how you have successfully coordinated teams or projects in the past, showcasing your ability to manage priorities and deliver results.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at National Energy System Operator
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Team Co-ordinator at NESO. Familiarise yourself with their mission to facilitate the decarbonisation of Great Britain’s energy network and how your role fits into that vision.
✨Showcase Your Organisational Skills
As the role requires exceptional organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept teams focused and delivered results under pressure.
✨Communicate Clearly
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Be ready to demonstrate how you can engage with various stakeholders and bring people together.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle complex situations. Think of scenarios where you had to simplify complexity or manage competing priorities, and be prepared to discuss your thought process and outcomes.
