About the Role
The Delivery Manager in Market Change Delivery is a critical leadership role within Market Access and Procurement, working in close partnership with the Engineering Manager to ensure predictable, high-quality delivery of new services involving complex, multivendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission‑critical energy system operations. Success in this role requires strong planning discipline, commercial acumen, operational awareness, and the ability to influence across engineering, product, vendor and business teams and requires quality delivery of complex, multi‑vendor technology products. This role provides delivery governance, stakeholder alignment, financial oversight, and operational readiness across a product area that supports mission‑critical energy system operations. This role is based in the Warwick or Wokingham office, with hybrid working from office and home. This advert is intended to cover multiple Delivery Manager hires, for our requirements in this area.
Key Accountabilities
1. Delivery Planning & Governance Own and maintain end-to-end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements.‑to‑end delivery plans, ensuring realistic, aligned, and transparent milestones and resource requirements. Manage RAID (Risks, Assumptions, Issues, Dependencies) with discipline, ensuring early warning of delivery risks and clear mitigation actions. Build strong relationships with business teams, product leads, platform teams, and vendor partners to ensure delivery alignment. Use NESO business and product knowledge to challenge priorities, scope, and sequencing when needed. Provide structured and proactive delivery reporting to senior stakeholders.
2. Project & Commercial Management Manage budgets, cost tracking, forecasting, and financial governance across the product lifecycle. Lead investment governance, including sanction approvals, business case updates, steering committees, and project closure processes. Drive vendor and commercial management activities including RFPs for resourcing, delivery partners, or product procurement. Oversee contract performance, scope control, and commercial risk management with clear escalation and recommendations.
3. Operations & Readiness Management Ensure Operational readiness in partnership with Service support teams. Embed operational considerations early in delivery to support mature DevOps practices and minimise operational risk. Work closely with business teams on communication, change impact, incident preparedness, and release readiness. Support continuous improvement in operational handovers, service acceptance, and incident response mechanisms.
About You
Strong delivery leadership experience in multi‑team, multi‑vendor technology environments.
Excellent understanding of an organisation’s business, operational objectives, and stakeholder landscape, with the ability to challenge engineering, product, or commercial decisions using this insight.
Proven delivery governance capability: RAID management, milestone planning, reporting, roadmap alignment, dependency oversight.
Strong project and programme management skills including cost management, budget forecasting, and investment governance.
Experience leading commercial activities: RFPs, vendor negotiations, contract management, supplier performance tracking.
Ability to build strong relationships across business teams and act as a trusted partner in shaping delivery outcomes.
Skilled in working through ambiguity, structuring complex challenges, and driving clarity across technical and non‑technical teams.
Excellent communication and influencing skills across all levels of the organisation.
Demonstrated leadership behaviours including ownership, accountability, calm decision making, and structured problem solving.‑making, and structured problem‑solving.
Desirables
Experience with CNI operations, SRE practices, DevOps models, or real‑time operational systems.
Familiarity with energy system operations, Balancing Mechanism, or large‑scale transformation programmes.
Understanding of software engineering delivery models and effective collaboration with engineering leads and architects.
Experience enabling product centric delivery and shaping cross‑functional ways of working.
What You'll Get
A competitive salary of £70
Senior Delivery Lead – Multi-Vendor Tech Programs employer: National Energy System Operator Limited
Join a forward-thinking organisation dedicated to enhancing the UK's energy system resilience. With a strong emphasis on employee growth, we offer competitive salaries, flexible working arrangements, and a supportive work culture that values collaboration and innovation. Our locations in Wokingham, Warwick, and Glasgow provide unique opportunities for professional development while contributing to meaningful projects that impact the energy landscape.
Contact Details:
National Energy System Operator Limited Recruitment Team
