At a Glance
- Tasks: Drive compliance and resilience in energy operations while promoting continuous improvement.
- Company: Join the National Energy System Operator, a leader in sustainable energy transformation.
- Benefits: Competitive salary, bonus potential, flexible working, and generous leave policies.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Be part of a vital mission to secure Great Britain's energy future and tackle climate change.
- Qualifications: Strong analytical skills, communication abilities, and experience in operational risk or compliance.
The predicted salary is between 67000 - 74000 £ per year.
National Energy System Operator (NESO) require an Operational Assurance Manager to drive enhanced compliance, resilience and security within the system. The Operational Assurance Manager is responsible for providing a first line assurance function by identifying that operational processes and standards are being adhered to and systems (capabilities) continue to be compliant with relevant controls and regulations. This role will play a vital part in promoting a culture of accountability and continuous improvement within the first line of defence.
Working in a small team you will take operational delivery managers on a journey of behavioural change, driving the adoption of records maintenance as a routine and maintaining a security and audit demand profile to support compliance, technology risk, security assurance and governance.
Essential skills for this position include strong analytical ability, excellent communication, and a proactive approach to problem-solving. Experience in operational risk, compliance, or assurance roles is highly desirable, as is familiarity with regulatory standards relevant to the sector.
This role can be based from Wokingham, Warwick or Glasgow, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.
This role is designated as requiring a National Security Vetting (NSV) clearance. The level of clearance associated with the role is Security Check (SC). You will usually need to have been a resident in the UK for the last five years to apply for an SC clearance. We would invite any applicants who do not currently meet this residency requirement to still express an interest in the role.
Key Accountabilities- Strengthen DD&T’s overall operational resilience
- Enable and demonstrate first line assurance across DD&T operations
- Facilitate and drive operations compliance with regulatory standards, principles and controls e.g. cyber assessment framework
- Ensure adherence to NESO standards
- Ensure operational processes exist and are being followed
- Promote and embed a maturity uplift ensuring continual improvement and modernisation applies to mindset as well as paper-based processes
- Measure and report compliance levels
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who:
- Is passionate about attention to detail and doing the right thing
- Loves continual improvement and making it happen
- Has solid experience of using Microsoft 365 and AI tools to analyse data and report trends
- Demonstrates strong communication and relationship management skills with the ability to engage, negotiate and manage key stakeholders
- Is self-driven, with a can-do attitude
- Has a good technical background and understands service operations principles
A competitive salary of £67,000 - £74,000 dependent on experience and capability. As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available:
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.
In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users. Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thinking and public value.
The time to deliver is now. Join the energy transformation and help shape the future. Your energy. Our future. Together.
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.
This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.
Hybrid Operational Assurance Manager employer: National Energy System Operator Limited
At the National Energy System Operator (NESO), we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and inclusivity. With competitive salaries, flexible working arrangements, and a strong commitment to employee development, we empower our team members to thrive in their careers while contributing to a sustainable energy future. Join us in Warwick, where you can enjoy a collaborative environment and unique benefits that support your well-being and professional growth.
Contact Details:
National Energy System Operator Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Operational Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your skills align with their mission. Remember, it’s not just about what you can do, but how you fit into their culture!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Hybrid Operational Assurance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the role of Operational Assurance Manager. We want to see how you can contribute to our mission, so don’t hold back!
Showcase Your Skills:Emphasise your analytical abilities and communication skills in your application. We’re looking for someone who can engage with stakeholders and drive compliance, so give us examples of how you've done this in the past.
Be Authentic:Don’t worry if you don’t meet every single requirement listed in the job description. We value diverse experiences and perspectives, so if you’re excited about the role, go ahead and apply! Your unique background might be just what we need.
Apply Early:We encourage you to submit your application as soon as possible rather than waiting until the deadline. This gives us a chance to review your application early and potentially get you on board quicker. Head over to our website to apply!
How to prepare for a job interview at National Energy System Operator Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Assurance Manager role. Familiarise yourself with operational processes, compliance standards, and the specific regulations relevant to the energy sector. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Analytical Skills
Prepare examples that highlight your strong analytical abilities. Think of situations where you've successfully identified compliance issues or improved operational processes. Be ready to discuss how you used data analysis tools, like Microsoft 365, to drive decisions and improvements.
✨Communicate Effectively
Since this role involves engaging with various stakeholders, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences. This will help you convey your ideas in a concise and impactful way.
✨Embrace Continuous Improvement
Demonstrate your passion for continual improvement by sharing examples of how you've driven change in previous roles. Discuss your proactive approach to problem-solving and how you’ve fostered a culture of accountability within teams. This aligns perfectly with the expectations of the role.
