At a Glance
- Tasks: Support energy efficiency projects and provide guidance to the public on energy saving.
- Company: Join the National Energy Foundation, a leading charity in energy management.
- Benefits: Flexible working options, opportunity for extension, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for personal growth and community engagement.
- Why this job: Be part of a team dedicated to creating a sustainable future and helping communities.
- Qualifications: Strong communication skills and a passion for energy efficiency; training provided.
The predicted salary is between 30000 - 40000 £ per year.
The National Energy Foundation is an independent charity based in Milton Keynes, which has been at the forefront of improving the use of energy in buildings since 1988. We aim to give people, organisations and government the knowledge, support and inspiration they need to understand, manage and reduce the use of energy in buildings.
Role Summary
Our Project Officers are fundamental to the successful delivery of NEF’s programmes and projects. You will be responsible for core project deliverables, which will likely include significant contact with customers, members and funders of NEF. You will provide advice and guidance to the public through our helpline and case management services, managing a caseload of live customers throughout their end-to-end journey with NEF. You could be involved in any one of our work streams, which could include liaising with people in fuel poverty, young people and those seeking support and advice on how to reduce the carbon footprint of their home. Alongside this, you could be delivering awareness sessions or training to employers or the public; certainly, you’ll be representing NEF at public meetings and events. This role is very much about communication and people, but you’ll also need to be organised, diligent and able to navigate various systems and processes.
Key Responsibilities
- Provide residents with information and advice via our telephone helpline, including checking their eligibility for grant funding for energy saving measures and making onward referrals to installers.
- Provide advice regarding energy efficiency and fuel switching.
- Prepare and deliver training to a range of audiences, providing information on the programmes and funding available.
- Liaise between householders and their chosen installers to ensure the smooth installation of appropriate energy efficiency measures.
- Researching and collaborating with potential clients to join our membership programmes and taking this through to sign up.
- Manage a range of systems and processes, including relevant CRM systems and/or databases.
- Adhere fully to NEF Quality Management Systems (QMS).
- Provide secretariat services to programme steering groups, including arranging meetings, suggesting agendas, taking minutes and ensuring all participants are cognisant with the aims of the programme.
- Assist the Project Manager with the administration and reporting of projects.
- Support, assist and deputise for other members of the Foundation as workload and/or circumstances might require.
- Other activities as agreed with Line Manager.
Person Specification
- Ability to work with and for the public in a caring and non-judgmental way.
- Excellent verbal (including telephone) and written communication skills.
- An enthusiastic approach and the ability to work both individually and as part of a team.
- The ability to engage with people confidently and effectively; remotely, one-to-one and in groups.
- Highly organised, with a methodical approach to projects and a keen eye for detail.
- An interest in energy saving, energy efficiency and renewable energy (although training will also be given).
- Ability and willingness to travel. Regular travel to events is a feature of the job, particularly during autumn, winter and spring.
- Ability to work outside of office hours, by arrangement.
- Familiarity with Microsoft Office Outlook, Excel, Word, Office 365 and Dynamics 365.
- Possession of a full UK driving license and use of a car with business insurance cover.
Desirable (not essential)
- A degree in a building or energy related subject or one where public health features as a major strand.
- Experience of working with vulnerable adults.
Job Application Form
To apply, please submit your CV and Cover Letter outlining why you feel you would excel in this role at NEF using the form below by the closing date. Applicants who send their CV without a covering letter will not be considered for the role.
The National Energy Foundation is an equal opportunity employer committed to diversity and inclusion. We encourage applications from candidates of all backgrounds and experiences. Join us in shaping a sustainable and healthier future! Apply today and be a part of a dynamic team dedicated to making a positive impact.
Project Officer employer: National Energy Foundation
The National Energy Foundation is an exceptional employer, offering a dynamic work environment in Milton Keynes that prioritises employee growth and development. With a strong focus on energy efficiency and community support, employees benefit from a hybrid working model, collaborative culture, and opportunities to engage with diverse stakeholders, making it a rewarding place to contribute to meaningful projects.
Contact Details:
National Energy Foundation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Officer
✨Tip Number 1
Get to know the National Energy Foundation inside out! Research their projects and values so you can chat confidently about how your skills align with their mission during interviews. It shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with people, try role-playing common scenarios you might face as a Project Officer. This will help you feel more at ease when you're on the phone or in meetings.
✨Tip Number 3
Network like a pro! Connect with current or former NEF employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. Plus, it could give you an inside edge when applying through our website.
✨Tip Number 4
Show off your organisational skills! Prepare a portfolio of your past projects or experiences that highlight your ability to manage tasks effectively. Bring this along to interviews to demonstrate how you can keep things running smoothly at NEF.
We think you need these skills to ace Project Officer
Some tips for your application 🫡
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Project Officer role. Highlight your relevant experience in energy efficiency, communication skills, and any previous work with vulnerable groups. We want to see how you can bring your unique skills to our team!
Show Your Passion for Energy Efficiency:In your application, let us know why you're passionate about energy saving and renewable energy. Share any personal experiences or projects that demonstrate your commitment to making a positive impact in this field. We love candidates who are genuinely enthusiastic about our mission!
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate applicants who can communicate effectively, so make sure your writing reflects that. Remember, we’re looking for clarity in communication!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your documents correctly. Plus, it shows you’re keen on joining our team at NEF. We can’t wait to see what you bring to the table!
How to prepare for a job interview at National Energy Foundation
✨Know Your Stuff
Make sure you understand the role of a Project Officer at the National Energy Foundation. Familiarise yourself with their projects, especially those related to energy efficiency and fuel poverty. This will help you answer questions confidently and show your genuine interest in their mission.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and stakeholders, be prepared to demonstrate your excellent verbal and written communication skills. Think of examples from your past experiences where you effectively communicated complex information or provided support to others.
✨Be Organised and Methodical
Highlight your organisational skills during the interview. You might be asked how you manage multiple tasks or projects simultaneously. Prepare to discuss specific tools or methods you use to stay organised, especially if you have experience with CRM systems or databases.
✨Engage with Their Values
The National Energy Foundation is all about making a positive impact on energy use. Show that you share their values by discussing your interest in energy saving and renewable energy. If you have any relevant experiences or ideas on how to engage with the community, be sure to bring those up!
