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For Companies At a Glance
- Tasks: Help clients with energy advice and deliver presentations to groups.
- Company: Join National Energy Action, a charity dedicated to ending fuel poverty in the UK.
- Benefits: Enjoy flexible working, 25 days leave, and a non-contributory pension.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in energy advice and empathy for vulnerable households is essential.
- Other info: Hybrid working options available; applications from all UK regions welcome.
The predicted salary is between 24948 - 29990 £ per year.
Flexible Location (within UK). 2 Year Fixed Term Contract – Full/Part time. Potential for hybrid working. £24,948 – £29,990 (Scale 5-6, Points 12-22) (plus £3,300 London Weighting if applicable) + 11½% non-contributory pension.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today. NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients. We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
We have a fantastic opportunity for someone to join us in the position of Energy Advisor, to work on either a full or part time basis. Job Share applications are also welcome. This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK. NEA’s Energy Advisors are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. Their main role is to provide one to one advice to clients referred through the charity’s Warm and Safe Homes helpline and to deliver energy advice presentations to groups. They also get involved in a range of tasks to support these activities. Energy Advisors sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
What you will need to succeed
Working within our Communities Directorate you will have demonstrable experience of delivering Energy Advice and helping others. Therefore, it is vital that you have empathy, confidence and knowledge of the issues facing vulnerable low-income households. You will have knowledge and understanding of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them. You will also have knowledge of assistance available for energy efficiency improvements to low-income households. You will be an excellent communicator, with proven experience and understanding of how to effectively address the energy needs of low income, vulnerable or disadvantaged householders – with the desire to make a positive difference to people’s lives.
NEA has several office locations throughout England and welcomes applicants from all regions and in particular those from the West Midlands, South-East and East of England regions. All staff are currently working from home on a temporary basis. Office locations will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
- 11½% non-contributory pension
- 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum
- Flexible working arrangements including the opportunity for Hybrid working
- Enhanced family friendly payments
- Employee Assistance Programme
- 2-year Fixed Term Post
The closing date for all applications is 5.00 pm Thursday 8 June. Interviews will be held online from w/c 12 June and w/c 19 June.
Energy Adviser (R33) employer: NATIONAL ENERGY ACTION
Contact Detail:
NATIONAL ENERGY ACTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Adviser (R33)
✨Tip Number 1
Familiarise yourself with the key issues surrounding fuel poverty and energy efficiency in the UK. Understanding the challenges faced by low-income households will not only help you in interviews but also demonstrate your genuine commitment to the role.
✨Tip Number 2
Network with professionals in the energy sector or related fields. Engaging with others who share your passion for tackling fuel poverty can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully delivered energy advice or supported vulnerable individuals. Highlighting your empathy and communication skills will be crucial in showcasing your fit for the Energy Adviser role.
✨Tip Number 4
Research National Energy Action (NEA) and their initiatives thoroughly. Being well-informed about their projects and values will allow you to tailor your conversation during the interview, showing that you're aligned with their mission to end fuel poverty.
We think you need these skills to ace Energy Adviser (R33)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Energy Adviser position. Familiarise yourself with NEA's mission to end fuel poverty and how your skills can contribute to this goal.
Tailor Your CV: Highlight relevant experience in energy advice and working with vulnerable households in your CV. Use specific examples that demonstrate your empathy, communication skills, and knowledge of energy efficiency improvements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the organisation. Address how your background aligns with NEA’s vision and the specific needs of low-income households. Be sure to mention your understanding of the social and economic issues they face.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at NATIONAL ENERGY ACTION
✨Show Your Empathy
As an Energy Adviser, empathy is key. Be prepared to share examples of how you've helped vulnerable individuals in the past. This will demonstrate your understanding of their needs and your commitment to making a positive difference.
✨Know Your Stuff
Familiarise yourself with the issues facing low-income households and the assistance available for energy efficiency improvements. Being knowledgeable about these topics will help you answer questions confidently and show that you're well-prepared for the role.
✨Communicate Clearly
Effective communication is crucial in this role. Practice explaining complex energy concepts in simple terms. During the interview, focus on your ability to listen actively and respond thoughtfully to questions.
✨Demonstrate Team Spirit
NEA values teamwork, so be ready to discuss your experience working collaboratively. Share examples of how you've contributed to a team environment and supported colleagues in achieving common goals.
