At a Glance
- Tasks: Deliver energy advice and support in local communities using a mobile service centre.
- Company: Join National Energy Action, a not-for-profit dedicated to ending fuel poverty across the UK.
- Benefits: Enjoy flexible working, 25 days annual leave, and a non-contributory pension.
- Other info: This role offers autonomy and the chance to engage directly with communities.
- Why this job: Make a real impact in people's lives while working in a supportive, values-driven team.
- Qualifications: Full driving licence, experience in energy advice, and excellent communication skills required.
The predicted salary is between 25000 - 34000 £ per year.
Job Description
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
The role
We’re looking for a passionate and proactive Energy Adviser to deliver advice and support right where it’s needed most — in the heart of local communities across North London.
This isn’t your typical office-based role. You’ll be the face of NEA’s Mobile Advice Centre, a specially equipped vehicle you’ll drive to community hubs, events, and neighbourhoods to provide one-to-one support, group sessions, and energy-saving guidance.
This is a fantastic opportunity to combine your energy advice expertise with on-the-ground outreach – building relationships, offering support in-person, and making a real difference to people’s lives where they live. Whether you’re parked at a local market or set up at a community centre, your role will be hands-on, visible, and truly impactful.
What you’ll need to succeed
- A full driving licence and confidence travelling across North London
- Experience giving energy advice to householders, particularly those in vulnerable or low-income situations
- A genuine passion for community outreach and engagement
- Excellent communication and problem-solving skills
- A flexible, empathetic approach with the ability to work independently
This role offers variety, autonomy, and the chance to play a vital part in tackling fuel poverty on the ground. You’ll also be part of a supportive, values-led team that’s committed to making a meaningful difference.
If you’re excited by the idea of taking your expertise on the road and connecting directly with communities, we’d love to hear from you.
Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
We are offering:
- £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale.
- 11½% non-contributory pension.
- 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
- Flexible working arrangements including the opportunity for Hybrid working.
- Enhanced family friendly payments.
- Employee Assistance Programme.
- Employee benefits platform.
The closing date for all applications is 12pm on Tuesday 26 August. We anticipate interviewing the two weeks commencing Monday 1 September.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries, please.
Energy Adviser - Mobile Service Centre employer: NATIONAL ENERGY ACTION
At National Energy Action (NEA), we pride ourselves on being a supportive and values-driven employer dedicated to ending fuel poverty. Our team enjoys a friendly work culture, competitive benefits including a non-contributory pension and generous annual leave, and the opportunity for meaningful community engagement as an Energy Adviser in North London. Join us to make a real difference in people's lives while enjoying flexible working arrangements and a commitment to your professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Energy Adviser - Mobile Service Centre
✨Get Involved with Industry Events
The energy and utilities sector is always buzzing with events, trade shows, and networking opportunities. We should hit up conferences and exhibitions like Energy UK or Utility Week Live—these are prime spots to mingle with industry professionals and even snag some insider info on job openings!
✨Join Energy-focused Online Communities
Let's tap into online platforms and forums like LinkedIn groups or Reddit communities specifically for energy and utilities. Not only can we showcase our knowledge, but we can also stay updated on company announcements or job leads from people already in the know.
✨Consider Industry Certifications
Pushing ahead with certifications like the NEBOSH National Certificate in Occupational Safety and Health (if you’re into safety) can give us a leg up in this competitive field. It not only builds our credibility but also shows employers that we’re serious about our career in energy and utilities.
✨Apply ThroughNATIONAL ENERGY ACTION's Website
Don’t forget to apply directly through NATIONAL ENERGY ACTION's website for the full-time Energy Adviser - Mobile Service Centre role. Many companies prioritise candidates who show initiative by going straight to the source. Make sure we tailor our application to highlight our passion for the energy sector!
We think you need these skills to ace Energy Adviser - Mobile Service Centre
Some tips for your application 🫡
Show Off Your Energy Knowledge:When crafting your CV and cover letter, make sure you highlight any knowledge or experience related to the energy-utilities sector. Whether it’s coursework, internships, or projects that showcase your understanding of energy management, sustainability, or regulatory frameworks, we want to see that passion and expertise shine through.
Quantify Your Achievements:In our field, numbers speak volumes! Don’t just tell us about your previous roles; quantify your achievements where possible. For instance, mention how you improved energy efficiency by a percentage or contributed to cost savings. This makes your application more compelling and shows us just how impactful you can be.
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at NATIONAL ENERGY ACTION. Tailor it to reflect how your values align with our mission in the energy sector. Share why you're excited about this specific role and how you envision contributing to our goals.
Demonstrate Your Team Spirit:Collaboration is key in the energy-utilities industry. In your application, emphasise any team projects or experiences where you worked effectively with others, especially on sustainability initiatives or technical projects. We're looking for someone who can mesh well with our team!
How to prepare for a job interview at NATIONAL ENERGY ACTION
✨Show Your Passion for Renewable Energy
In the energy-utilities sector, it’s vital to demonstrate your enthusiasm for sustainable practices and innovations. Share experiences where you've worked on or studied renewable energy projects, whether that’s through coursework, past internships, or personal initiatives. Let us see how your passion aligns with the ethos of NATIONAL ENERGY ACTION.
✨Brush Up on Industry Regulations
Being familiar with industry standards and regulations is crucial in energy-utilities interviews. Make sure to know the basics of relevant policies and frameworks, like the Energy Act or environmental legislation. This will not only show you’ve done your homework but will also prepare you for potential technical questions about compliance during your interview.
✨Highlight Teamwork and Project Management Skills
Most roles in the energy sector involve collaboration with diverse teams. Be ready to discuss examples where you’ve successfully worked in teams or led projects, especially those involving energy initiatives. This is particularly important for a full-time position, as employers want to see you bring a collaborative spirit to NATIONAL ENERGY ACTION.
✨Prepare for Technical Assessments
Expect some technical questions or even practical assessments during your interview, especially about energy efficiency methodologies or basic engineering principles relevant to the role. It’s a good idea to brush up on key concepts and be prepared to explain them clearly, as this will demonstrate your technical proficiency and readiness to jump into your new role.
