We have an exciting opportunity for an enthusiastic, motivated and customer-focused HR Systems Officer to join the HR Systems team. This role sits at the heart of the Agency's people function and will support the ongoing transformation, development and maintenance of our HR systems, helping to shape a modern, integrated and efficient digital HR landscape. The successful candidate will play an important role in ensuring HR systems remain accessible, reliable and responsive to business needs, while delivering high-quality support to colleagues across the Agency.
This role can be performed at any of the following locations - Belfast, Birmingham, Bristol, Felixstowe, Folkestone, Gartcosh, Gillingham, Hambleton, Leicester, London, Normanton, Portsmouth, Slough, Solent, Stevenage, Tolworth, Warrington or Remote Working (Anywhere in the UK),
As an HR Systems Officer, you will provide essential operational and administrative support across a range of HR activities. You will act as a key point of contact for HR systems-related enquiries, managing shared HR mailboxes, responding to customer requests and escalating issues where appropriate. You will support users by troubleshooting routine technical issues, carrying out minor system configuration changes, administering access requests and ensuring users can effectively access and utilise HR systems.
Proud member of the Disability Confident employer scheme
HR Systems Officer
Company: National Crime Agency Salary: from £37,428 a year Hours: Full-time Location: England Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 4 Nov 2026 Closing date: 10 Nov 2026
Summary
We have an exciting opportunity for an enthusiastic, motivated and customer-focused HR Systems Officer to join the HR Systems team. This role sits at the heart of the Agency's people function and will support the ongoing transformation, development and maintenance of our HR systems, helping to shape a modern, integrated and efficient digital HR landscape. The successful candidate will play an important role in ensuring HR systems remain accessible, reliable and responsive to business needs, while delivering high-quality support to colleagues across the Agency.
This role can be performed at any of the following locations - Belfast, Birmingham, Bristol, Felixstowe, Folkestone, Gartcosh, Gillingham, Hambleton, Leicester, London, Normanton, Portsmouth, Slough, Solent, Stevenage, Tolworth, Warrington or Remote Working (Anywhere in the UK),
Essential requirements
As an HR Systems Officer, you will provide essential operational and administrative support across a range of HR activities. You will act as a key point of contact for HR systems-related enquiries, managing shared HR mailboxes, responding to customer requests and escalating issues where appropriate. You will support users by troubleshooting routine technical issues, carrying out minor system configuration changes, administering access requests and ensuring users can effectively access and utilise HR systems.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
#J-18808-Ljbffr
HR Systems Officer employer: National Crime Agency
The National Crime Agency is an exceptional employer, offering a dynamic work environment that prioritises professional development and employee well-being. With a strong commitment to training and capability enhancement, employees benefit from diverse learning opportunities and a collaborative culture that values innovation and inclusivity. Working in locations like Warrington and West Sussex provides unique advantages, including access to state-of-the-art facilities and the chance to make a meaningful impact in child protection and exploitation efforts.
