Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations
Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations

Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations

Trainee 30000 - 40000 £ / year (est.) No home office possible
National Crime Agency

At a Glance

  • Tasks: Assess online reports of child sexual abuse and identify risks to protect victims.
  • Company: Join the National Crime Agency, leading the fight against serious and organised crime.
  • Benefits: Comprehensive training, career development, and a chance to make a real difference.
  • Other info: Structured training programmes to support your growth and professional development.
  • Why this job: Be part of a vital mission to safeguard children and combat online exploitation.
  • Qualifications: No prior law enforcement experience needed; just a passion for protecting others.

The predicted salary is between 30000 - 40000 £ per year.

The CSERB is a critical national intelligence function supporting the Agency’s fight against online Child Sexual Abuse (CSA), acting as the gateway for online CSA reporting. Referrals are received from well-known electronic service providers (ESPs) such as TikTok, Facebook, Dropbox and YouTube via the National Centre for Missing and Exploited Children (NCMEC). The CSERB has been designated the UK reporting body under the new Online Safety Act. CSERB will receive online CSA reports from UK companies. This new capability will be integrated with current operations to enhance the Agency’s response to tackling online CSA and coordinating UK law enforcement’s response to safeguarding victims and pursuing offenders.

The CSERB/Designated Reporting Body has been identified as a critical deliverable by the NCA in support of our mission to protect the public from serious and organised crime. As a proactive intelligence function, the CSERB assesses online CSA reports to determine offences committed, identify risk factors and pursue serious child sex offenders. The CSERB works closely with the National Targeting Centre (NTC), Tasking and NCA Investigations Team to identify the highest harm targets that require an Agency response.

Acting as the UK’s central coordination of NCMEC reports, the CSERB also works closely with Forces to help protect children from sexual abuse and bring child sex offenders to account. The role necessitates that on a regular basis you will view reports and assess whether the material (this includes images, media and chat) constitutes a criminal offence. Your task will be to identify the location of the child or subjects, utilising a variety of intelligence development techniques and working within relevant legislation.

The National Crime Agency (NCA) leads the UK’s fight against Serious and Organised Crime, protecting the public from the most dangerous criminals. We are committed to attracting new talent to our Team by recruiting trainees into the Agency and developing them through the intelligence pathway.

The role of an NCA CSERB officer requires no prior law enforcement experience. All successful candidates begin with the six-week CSERB Training Programme, which provides the foundational skills and knowledge required for the role. Following this, officers may be required to join an additional Officer Development Programme (ODP) enabling them to work towards Intelligence Professionalisation Programme (IPP) accreditation. The ODP is a structured, two-year training programme, during which officers must evidence competence across a broad range of intelligence capabilities. This programme supports professional development, ensures consistent standards and prepares officers for effective intelligence work within the NCA.

During this process, comprising of formal classroom-based learning, self-directed tasks, workplace development and experiential activities, you will assimilate and evidence practical, legal and professional knowledge and competence in all facets of criminal investigation and intelligence. The National Crime Agency has high expectations – around developed competency levels and behaviour. During the programme, you will receive comprehensive training into the legislation that the Agency works under. You will be required to successfully pass two exams where this knowledge will be tested. You will be given two chances to pass these exams and reasonable adjustments will be implemented where necessary. If you are unsuccessful then you will not be able to continue on the trainee programme. Failure to complete the additional ODP programme will result in failure to achieve IPP accreditation and may result in being redeployed into an alternative role.

Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations employer: National Crime Agency

The National Crime Agency (NCA) is an exceptional employer dedicated to safeguarding the public from serious and organised crime, particularly in the fight against online Child Sexual Abuse. With a strong commitment to employee development, the NCA offers comprehensive training programmes, including the six-week CSERB Training Programme and the two-year Officer Development Programme, ensuring that all officers are equipped with the necessary skills and knowledge to excel in their roles. Working within a supportive and mission-driven culture, employees have the unique opportunity to make a meaningful impact on society while advancing their careers in a dynamic and challenging environment.
National Crime Agency

Contact Detail:

National Crime Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations

✨Tip Number 1

Network like a pro! Reach out to people in the field, especially those already working with the NCA or in similar roles. A friendly chat can give us insights into the role and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by understanding the key issues around online child sexual abuse. We should be ready to discuss how we can contribute to the CSERB's mission and show our passion for safeguarding children.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. This will help us articulate our thoughts clearly and confidently when discussing our motivations and skills relevant to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the fight against online CSA.

We think you need these skills to ace Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations

Intelligence Development Techniques
Assessment of Criminal Offences
Knowledge of Relevant Legislation
Analytical Skills
Attention to Detail
Communication Skills
Team Collaboration
Problem-Solving Skills
Training and Development
Understanding of Online Safety Act
Experience with Electronic Service Providers (ESPs)
Competence in Criminal Investigation
Adaptability
Learning Agility

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the CSERB role. We want to see your passion for tackling online child sexual abuse and how you can contribute to our mission.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us understand your qualifications quickly!

Show Your Commitment: Let us know why you're interested in this role specifically. Share any relevant experiences or motivations that drive you to protect children from online harm. We love seeing genuine enthusiasm for the work we do!

Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way to ensure your application gets into the right hands and is considered for the CSERB position.

How to prepare for a job interview at National Crime Agency

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a CSERB Officer. Familiarise yourself with the Online Safety Act and how it relates to child sexual abuse reporting. This will help you articulate your understanding during the interview.

✨Show Your Passion for Child Protection

Demonstrate your commitment to safeguarding children and fighting against online exploitation. Share any relevant experiences or motivations that drive your interest in this role, as passion can set you apart from other candidates.

✨Prepare for Scenario-Based Questions

Expect questions that assess your decision-making skills in sensitive situations. Think about how you would handle various scenarios related to online CSA reports, and be ready to discuss your thought process and reasoning.

✨Familiarise Yourself with Intelligence Techniques

Brush up on intelligence development techniques and how they apply to assessing online reports. Being able to discuss these methods will show that you are proactive and ready to engage with the complexities of the role.

Child Sexual Exploitation Referrals Bureau (CSERB) Officer - Operations
National Crime Agency

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