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For Companies At a Glance
- Tasks: Build strong client relationships and convert leads into loyal customers.
- Company: Join a dynamic team at National Claims, helping clients through their legal journeys.
- Benefits: Enjoy a competitive salary, pension scheme, monthly incentives, and 30 holiday days.
- Why this job: Make a real difference in clients' lives while achieving your sales goals.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Thriving team environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 48000 £ per year.
Location: Edgware, HA8 7EB
Salary: OTE £40k +
Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm.
The Role
We are currently seeking a confident, energetic, motivated and relationship-oriented Sales Executive who embodies a positive and passionate attitude to join our dynamic sales team. The ideal candidate will have the ability to build strong rapport with clients, grow their portfolio, and successfully convert a high number of clients to our services. This is an exceptional opportunity for an individual who possesses a genuine passion for their work, takes pride in delivering exceptional service, and strives to achieve optimal results for clients.
In this role, your primary objective will be to efficiently handle a significant client portfolio, as well as dealing with hot and warm leads, while upholding our business directives and delivering an exceptional service. Maintaining strong relationships with our external partners will be crucial to ensure that all matters are handled in the most appropriate manner. As the initial point of contact for our valued clients, we are seeking individuals who have a sincere desire to assist by actively listening, empathising, and determining the best course of action for each client.
As our Sales Executive, you will be responsible for providing compassionate customer service to individuals who have undergone challenging life events. Your role will involve guiding customers throughout their claims journey, ensuring a seamless and personalised experience. Joining our growing sales team, you will thrive in an environment that fosters mutual support in achieving personal and team targets. Our office operates at a rapid pace, with a focus on making outbound calls to clients who require our expertise in finding suitable legal representation.
Who Are We?
National Claims is a client management company based in Edgware, Greater London. We help those who have had non-fault accidents, Clinical Negligence cases and assisting tenants in addressing housing disrepair issues. We are committed to guiding our clients through their entire legal journey, connecting them with specialized law firms tailored to their specific needs.
Skills And Experience Required
- Accurate data capture and concise summarization in accordance with business guidelines;
- Excellent customer service skills;
- Exceptional verbal and written communication skills, both over the phone and through email;
- Proficiency in using multiple systems interchangeably and strong keyboard skills;
- Organisational skills, efficient time management, and the ability to understand and meet client requirements;
- Understanding of compliance importance and awareness of potential consequences to the business if not adhered to;
- Motivation to meet and exceed sales targets, a strong work ethic, and the ability to thrive within a friendly team environment;
- Persistence in sales follow-up inquiries.
Desirable Personal Attributes
- Passionate about delivering exceptional service;
- Driven to achieve the desired outcome;
- Curiosity and ability to ask the right questions;
- Team-oriented, working collaboratively to achieve shared goals;
- Strong work ethic;
- Motivated and self-driven;
- Outgoing and engaging attitude;
- Confident telephone manner;
- Excellent customer service skills;
- Ability to work effectively in a team environment.
Benefits
- Pension Scheme;
- Monthly incentives;
- Team nights out.
Monthly Incentives Include
- Sales person of the month recognition
- Highest Conversion for the month recognition
- Voucher for hitting monthly team targets
- 1st and 2nd place for the highest trust pilot reviews for the month
- Highest Yearly Conversion Prize - This year the agent will receive £1200 worth of Holiday Vouchers.
- Introducer fee when introducing friends or family.
- Uncapped Commission
- 30 Holiday Days - Including Bank holidays
Please click on the APPLY button to submit your CV for this role.
Sales Executive in London employer: National Claims
Contact Detail:
National Claims Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research National Claims, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll need to be confident and engaging on the phone, so rehearse how you’d introduce yourself and explain why you’re a great fit for the Sales Executive role. Remember, first impressions count!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Sales Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about delivering exceptional service and helping clients. A positive attitude can really make your application stand out.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Sales Executive role. We love seeing how your skills match our needs, so don’t be shy about showcasing your achievements in sales and customer service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clear communication, so ensure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly and effectively.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at National Claims!
How to prepare for a job interview at National Claims
✨Know Your Product Inside Out
Before the interview, make sure you understand the services offered by the company. Familiarise yourself with how they help clients through their legal journeys. This will not only show your enthusiasm but also allow you to answer questions confidently and demonstrate your ability to connect with potential clients.
✨Showcase Your People Skills
As a Sales Executive, building rapport is key. Prepare examples of how you've successfully built relationships in previous roles. Think about times when you’ve gone above and beyond for a client or resolved a challenging situation. This will highlight your customer service skills and your genuine desire to help others.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might have to handle a mock client call. Practice active listening and empathy, as these are crucial for this role. Show that you can guide clients through their claims journey with compassion and professionalism.
✨Demonstrate Your Drive and Motivation
Be ready to discuss your sales achievements and how you plan to meet and exceed targets. Share specific examples of your persistence in following up on leads and how you’ve contributed to team success in the past. This will illustrate your strong work ethic and motivation to thrive in a fast-paced environment.
