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- Tasks: Support families with infant feeding through home visits, calls, and online communication.
- Company: Join NCT, the UK's largest parenting charity, dedicated to supporting new parents.
- Benefits: Enjoy 30 days annual leave, pension scheme, and exclusive NCT membership perks.
- Other info: Flexible 16-hour work week with a commitment to diversity and inclusion.
- Why this job: Make a real impact in your community while working with a passionate team.
- Qualifications: Experience in giving breast milk is essential; training provided during work hours.
The predicted salary is between 10483 - 12911 £ per year.
Job Title: Peer Supporter, Ayrshire and Arran
Salary: £10,483.20 pro-rata (£22,932 FTE)
Working Hours: 16 hours per week
Contract: Fixed Term Contract until 31st March 2026
Location: Community Based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the Role
Our Ayrshire and Arran Infant Feeding Peer Support Project is commissioned by NHS Ayrshire and Arran to offer infant feeding support as part of the integrated Infant Feeding service. The support is delivered, on a one to one basis to the families from an antenatal through to when your baby is 6-8 weeks old, in families homes, via phone, text and video calls.
Some of the key responsibilities of the role include:
· Providing one to one breastfeeding support to families within Ayrshire and Arran, at peoples homes, via phone, text and video calls.
· Inputting information onto patients records within platforms used by the health professionals in the region.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Ayrshire and Arran area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breast milk. The training can be undertaken within your working hours.
The role is 16 hours per week which to be worked in 4 hours shifts over 4 days. This role is based within the community across Ayrshire and Arran.
About you
· Are you willing to undertake our Peer Supporter training? (Requires experience in giving breast milk)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please apply today!
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 23:59 31/07/2025
Interviews: Week beginning 04/08/2025
Peer Supporter, Ayrshire and Arran employer: National Childbirth Trust
Contact Detail:
National Childbirth Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Supporter, Ayrshire and Arran
✨Tip Number 1
Familiarise yourself with the local demographics of Ayrshire and Arran. Understanding the community you’ll be serving will help you connect better with families and tailor your support to their specific needs.
✨Tip Number 2
Engage with local parenting groups or forums online. This will not only give you insights into the challenges parents face but also help you build relationships that could be beneficial in your role as a Peer Supporter.
✨Tip Number 3
Brush up on your IT skills, especially with platforms used for patient records. Being comfortable with technology will make it easier for you to input information accurately and efficiently.
✨Tip Number 4
Prepare to discuss your experience with breastfeeding during the interview. Sharing personal stories can demonstrate your passion and understanding of the challenges new parents face, making you a more relatable Peer Supporter.
We think you need these skills to ace Peer Supporter, Ayrshire and Arran
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Peer Supporter position. Understand the key responsibilities and required skills, such as providing one-to-one breastfeeding support and good communication skills.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work in support roles, community engagement, or experience with infant feeding, as well as your ability to work independently and manage multiple priorities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and your understanding of the challenges they face. Mention your willingness to undertake the necessary training and how your personal experiences may contribute to your effectiveness in the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at National Childbirth Trust
✨Understand the Role
Make sure you have a clear understanding of what a Peer Supporter does, especially in the context of infant feeding. Familiarise yourself with the responsibilities outlined in the job description and think about how your experiences align with them.
✨Show Your Passion
Demonstrate your enthusiasm for supporting families during their parenting journey. Share personal stories or experiences that highlight your commitment to helping others, particularly in relation to breastfeeding and infant feeding.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle sensitive situations. Think of examples where you've successfully supported someone or resolved a conflict, as this will showcase your communication and interpersonal skills.
✨Research NCT's Values
Familiarise yourself with NCT's mission and values, particularly their commitment to social justice and inclusion. Be prepared to discuss how you can contribute to these values in your role as a Peer Supporter, showing that you align with their ethos.