Hackney Service Delivery Manager

Hackney Service Delivery Manager

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
National Childbirth Trust

At a Glance

  • Tasks: Lead a passionate team to support parents and families in Hackney.
  • Company: Join the largest parenting charity in the UK with a rich history.
  • Benefits: Flexible working hours, competitive salary, and opportunities for personal growth.
  • Other info: Be part of a vibrant community dedicated to transformative change.
  • Why this job: Make a real difference in the lives of parents and their communities.
  • Qualifications: Experience in management and a passion for community support.

The predicted salary is between 30000 - 40000 £ per year.

About NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood. With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood. While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

About the role

Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:

  • Provide line management and support to direct line reports and leadership for the project.
  • Develop and maintain a strong understanding of Hackney’s parent demographics and local support services, enabling effective signposting for marginalised communities.
  • Build strong partnerships with local VCOs and stakeholders to engage underrepresented groups.

Hackney Service Delivery Manager employer: National Childbirth Trust

NCT is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that empowers employees to make a real difference in the lives of parents and families. With a strong emphasis on professional development and community engagement, staff members enjoy opportunities for growth while working alongside passionate colleagues in Hackney, a vibrant area known for its diverse community and rich cultural heritage. Join us to be part of a meaningful mission that not only transforms lives but also nurtures your own career aspirations.
National Childbirth Trust

Contact Detail:

National Childbirth Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hackney Service Delivery Manager

✨Tip Number 1

Network like a pro! Reach out to people in your field, especially those connected to NCT. Attend local events or online meet-ups where you can chat with folks who share your passion for supporting parents.

✨Tip Number 2

Prepare for the interview by researching NCT’s mission and values. Think about how your experience aligns with their work. We want to see your enthusiasm for transforming lives and supporting families!

✨Tip Number 3

Showcase your skills in community engagement and partnership building. Be ready to share examples of how you've successfully collaborated with local organisations or supported marginalised communities in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.

We think you need these skills to ace Hackney Service Delivery Manager

Line Management
Project Leadership
Understanding of Parent Demographics
Community Engagement
Partnership Development
Stakeholder Management
Signposting Skills
Knowledge of Local Support Services
Communication Skills
Empathy
Problem-Solving Skills
Adaptability
Team Collaboration

Some tips for your application 🫡

Know Your Audience: Before you start writing, take a moment to understand who we are at NCT. We’re all about supporting parents and families, so make sure your application reflects that passion and aligns with our mission.

Tailor Your Application: Don’t just send a generic application! Highlight your relevant experience and skills that match the Hackney Service Delivery Manager role. Show us how you can contribute to our community and support parents effectively.

Be Authentic: We love genuine voices! Don’t be afraid to let your personality shine through in your application. Share your story and why you’re passionate about working with parents and families – it’ll help us see the real you.

Check Your Details: Before hitting send, give your application a good proofread. Typos and errors can distract from your message. Make sure everything is clear and professional, and remember to apply through our website for the best chance!

How to prepare for a job interview at National Childbirth Trust

✨Know Your Audience

Before the interview, take some time to research NCT and their mission. Understand their values and how they support parents. This will help you tailor your responses and show that you're genuinely interested in their work.

✨Showcase Your Leadership Skills

As a Service Delivery Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully managed a team or project, highlighting your leadership style and how it aligns with NCT's goals.

✨Understand Local Demographics

Familiarise yourself with Hackney’s parent demographics and local support services. Be ready to discuss how you would engage with marginalised communities and provide effective signposting. This shows that you’re proactive and understand the community's needs.

✨Build Partnerships

Partnerships are key in this role. Think of examples where you've successfully collaborated with other organisations or stakeholders. Be prepared to discuss how you would approach building strong relationships with local VCOs and stakeholders to enhance service delivery.

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