At a Glance
- Tasks: Lead the transformation of training and development for a national workforce using innovative digital solutions.
- Company: Join NatCen, a leader in research with a focus on modern learning.
- Benefits: Enjoy 25 days holiday, flexible working, and a generous pension scheme.
- Other info: Opportunity to influence senior leaders and drive organisational change.
- Why this job: Shape the future of learning and make a real impact in a dynamic environment.
- Qualifications: Experience in leading learning functions and understanding of digital training technologies.
The predicted salary is between 50000 - 60000 £ per year.
Application Deadline: 15 June 2026
Department: People Directorate
Employment Type: Full Time
Location: London (Hybrid)
Reporting To: Lola Olujobi
Compensation: £50,000 - £60,000 / year
Description
£50,000 - £60,000 (depending on experience)
London/Romford | Hybrid
Full time | Permanent
Role details
Location: Hybrid with travel to London and Romford required
Reporting to: Director of People and Culture
Team: Field Interviewer Trainers, Training Coordinator, E‐Learning Content Creator
Key Responsibilities
- Transform how we train, develop and equip one of the UK's largest research fieldwork workforces.
- Lead the next phase of learning transformation at NatCen.
- Develop a modern, digitally enabled learning function that supports both our national Field workforce and our research and operational teams.
- Modernise how training is designed, delivered and experienced.
- Shape the future of learning across NatCen through digital learning and Learning Management Systems.
- Lead the transformation of interviewer training towards scalable, technology‐enabled learning solutions.
- Prepare NatCen for the future of work through AI readiness, digital capability development, and workforce upskilling.
Skills, Knowledge & Expertise
- Experience leading learning, training or capability functions in complex organisations.
- Understanding of digital learning, learning technologies and modern training approaches.
- Ability to build scalable, high‐impact learning programmes that deliver measurable outcomes.
- Comfortable influencing senior leaders and working across multiple functions.
- Understanding of workforce readiness, operational excellence and capability development.
- Brings energy, innovation and a passion for improving how people learn.
If you're excited by transformation, digital learning, innovation, AI readiness and making a real organisational impact, we'd love to hear from you.
Job Benefits
Why join NatCen? This role offers the chance to shape NatCen's future learning model at a genuinely organisational level. You will lead a function that touches workforce readiness, operational quality, digital learning ambition and organisational capability, with the opportunity to build something more modern, scalable and impactful.
Benefits
As well as a competitive salary, NatCen offers 25 days holiday plus bank holidays, flexible working, a generous pension scheme, life insurance, a health cash plan, a Cycle to Work scheme, a season ticket loan and career development support including professional subscriptions and mentoring.
Head of Learning and Workforce Capability in London employer: National Centre for Social Research
At NatCen, we pride ourselves on being an exceptional employer that champions innovation and transformation in learning. Located in London with a hybrid work model, we offer a dynamic work culture that fosters professional growth and development, alongside a comprehensive benefits package including generous holiday, flexible working arrangements, and robust career support. Join us to lead the charge in modernising training for one of the UK's largest research fieldwork workforces, where your contributions will have a meaningful impact on our organisational capability and future readiness.
Contact Details:
National Centre for Social Research Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Learning and Workforce Capability in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can transform their training and learning approach, just like they want!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll showcase your passion for digital learning and innovation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Head of Learning and Workforce Capability in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading learning and training functions. We want to see how your skills align with our vision for transforming training at NatCen!
Showcase Your Digital Savvy:Since we're all about modern, tech-enabled learning, don’t forget to mention any experience you have with digital learning tools or Learning Management Systems. We love seeing candidates who are comfortable with technology!
Be Authentic:Let your personality shine through! We’re looking for someone with energy and passion for improving learning experiences. Share your thoughts on innovation and how you can contribute to our mission.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better!
How to prepare for a job interview at National Centre for Social Research
✨Know Your Stuff
Before the interview, dive deep into NatCen's mission and values. Understand their approach to learning and workforce capability. This will help you align your experience with their goals and show that you're genuinely interested in transforming their training methods.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully led learning transformations or implemented digital learning solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight measurable outcomes.
✨Be Ready for Questions on Innovation
Expect questions about how you would modernise training approaches. Think about innovative strategies you've used before, especially those involving technology and AI. Be prepared to discuss how these can be applied to NatCen’s workforce development.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about NatCen's current training initiatives and future plans. This not only shows your interest but also gives you insight into how you can contribute to their vision.
