Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support a diverse team of field interviewers to achieve performance targets.
- Company: Dynamic organisation focused on data collection and performance management.
- Benefits: Competitive salary, remote work flexibility, and opportunities for professional growth.
- Why this job: Make a real impact by driving team success and improving survey outcomes.
- Qualifications: Proven leadership skills and strong communication abilities required.
- Other info: Join a supportive environment with a focus on process improvement and innovation.
The predicted salary is between 28000 - 42000 £ per year.
Role: Field Performance Manager
Location: Remote - North of England presence needed
Salary: Up to £35,000
Department: Data Collection
Contract: Permanent
Field Performance Managers are critical to the success of our organization. We are looking for an exceptional experienced individual with proven leadership skills and a successful track record of exceeding targets and delivering against key performance indicators. Strong communication skills and an ability to form dynamic relationships with those they manage are a must for this role.
You need to be responsive, supportive and demonstrate a reliable and meticulous approach to your work, with flexibility and resilience. Your team will be from a vast range of backgrounds and experience, but they’ll have one common aim – delivery to target within the set time period under your leadership.
You’ll work closely with our Field Allocation Managers, who allocate work to our field interviewers, to deliver excellent results and meet agreed targets.
- Fieldworker management:
- Support and monitor interviewer performance against agreed survey targets and interviewing best practice, being prepared to work with each interviewer to maximise performance.
- Interpret, act on and feedback results of management information to fieldworkers for the purpose of maximising response and the quality of the survey outcomes.
- Providing regular updates as agreed on actions taken to address underperformance.
- Address any issues that are stopping a fieldworker from working in a timely manner, engaging with the most appropriate internal stakeholder team to seek a solution.
- Support the development of interviewers within the team, providing guidance and identifying additional training and coaching requirements.
- Ensure effective and efficient use of fieldworker’s work, travel and admin time in line with central guidance.
- Be the first person that the fieldworker comes to seek advice and answer questions. You have a good knowledge of fieldwork, including, but not limited to, matters related to operational standards, survey rules and fieldworker pay.
- Team management:
- Regular communication with the team, via teams and email. Providing them with individual updates and team progress against targets.
- Fulfil a yearly engagement plan that has been agreed with your line manager.
- Fieldworker resource:
- Working with Field Allocator colleagues, identify future fieldworker requirements based on future project allocations and existing capacity, making recommendations to Head of Field Management on recruitment needs.
- Working with Field Allocator colleagues, giving feedback on future allocations and identifying to them where there are risks to delivery that require reallocations. Doing this in a timely manner.
- Work with the team responsible for delivering fieldworker recruits. Conducting interviews where required, updating availability to recruit in a timely manner.
- Service delivery:
- Provide excellent service, resolve issues promptly and accurately.
- Build and maintain positive relationships with internal and external stakeholders.
- Process Improvement:
- Identify opportunities for process improvement, sharing ideas with appropriate stakeholders.
- Contribute to the development and updating of standard operating procedures.
- Champion and support the implementation of new processes, systems and technologies.
Skills, Knowledge, Expertise:
- Excellent communication skills
- Proven leadership with the ability to inspire others
- Stakeholder engagement and cooperation.
- Strong analytical and problem-solving skills.
- Identifying development opportunities
- Early identification of underperformance and initiating corrective action
Field Performance Manager in London employer: National Centre for Social Research
Contact Detail:
National Centre for Social Research Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Performance Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Field Performance Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Be ready to discuss how your leadership skills and experience align with their goals. Show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your communication skills and ability to inspire others, as these are key for the Field Performance Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Performance Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Performance Manager role. Highlight your leadership skills and any experience you have in managing teams or exceeding targets. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've supported team performance and resolved issues in the past. Let us know how you can contribute to our success!
Show Off Your Communication Skills: Strong communication is key for this role, so make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing your ability to build relationships. We love seeing candidates who can connect with others!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at National Centre for Social Research
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Field Performance Manager. Familiarise yourself with key performance indicators and how they relate to fieldwork. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you motivated your team and tackled any challenges. This will highlight your leadership abilities and your fit for the role.
✨Communicate Effectively
Since strong communication skills are crucial for this position, practice articulating your thoughts clearly. Think about how you would explain complex ideas simply, as you'll need to do this with your team and stakeholders. Good communication can set you apart!
✨Be Solution-Oriented
During the interview, be prepared to discuss how you would handle underperformance or issues within your team. Show that you can think critically and propose actionable solutions. This will demonstrate your problem-solving skills and your proactive approach to management.
