Team Leader

Team Leader

Ferryhill Full-Time 22000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to support individuals with learning disabilities and promote their independence.
  • Company: Join Highlea Care Limited, part of National Care Group, a top UK adult social care provider.
  • Benefits: Enjoy a £500 joining bonus, paid training, and access to financial control through Wagestream.
  • Why this job: Make a real impact in people's lives while working in an inclusive and supportive environment.
  • Qualifications: Level 3 NVQ/QCF in Health and Social Care or working towards it; full UK driving licence required.
  • Other info: No need to meet every requirement; we value your potential and attitude!

The predicted salary is between 22000 - 32000 £ per year.

Team Leader – Social Care

Highlea Care Limited, part of National Care Group, invites you to step into a rewarding role as a Team Leader. You’ll oversee supported living and outreach services for adults with learning disabilities, autism, mental health needs, and complex needs, ensuring a person‑centred approach that helps every individual live confident, independent, and fulfilling lives.

Salary & Hours

£13.14 per hour (£27,331.20 per annum) – 40 hours per week.

Joining Bonus

£1,000 welcome bonus.

Benefits

  • A £1,000 welcome bonus – thank you for joining
  • Paid training and recognised qualifications (NVQs, QCFs) to grow your career
  • Leadership role with real impact
  • Flexible financial support – instant access to earned pay via Stream
  • Well‑being focused culture – because your happiness and health matter
  • Refer‑a‑Friend rewards
  • Inclusive workplace celebrating diversity, age and individuality

The Team Leader Role

As a Team Leader, you’ll work closely with senior management:

  • Lead, support and inspire your team across multiple services
  • Ensure person‑centred, high‑quality care is delivered at all times
  • Drive positive outcomes for individuals with learning disabilities, autism, and complex needs
  • Oversee support plans, compliance and internal quality audits
  • Build strong, trusted relationships with families, colleagues, and professionals

Qualifications & Experience

  • Experience supporting adults with learning disabilities or complex needs
  • A Level 3 NVQ or QCF in Health and Social Care (or willing to work toward it)
  • Strong leadership, motivation and team development skills
  • A kind, respectful and emotionally intelligent approach

How to Apply

We encourage you to apply even if you don’t meet every single requirement – your values and attitude are equally important. If you need more information, feel free to reach out:

Email: rebekah.hunt@nationalcaregroup.com

We look forward to hearing from you!

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Team Leader employer: National Care Group

Highlea Care Limited, part of National Care Group, is an exceptional employer that prioritises the growth and well-being of its team members. With a strong commitment to inclusivity and personal development, employees benefit from ongoing training, career advancement opportunities, and a supportive work culture that values diversity. Located in Ferryhill, this role offers a fulfilling chance to make a meaningful impact in the lives of individuals with complex needs while enjoying competitive pay and additional perks like a £500 joining bonus.
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Contact Detail:

National Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the principles of person-centred support. Understanding how to promote independence and well-being for individuals with learning disabilities will show your commitment to the role and align with our values.

✨Tip Number 2

Highlight your leadership skills in previous roles. Be prepared to discuss specific examples of how you've motivated a team or managed staff effectively, as this is crucial for the Team Leader position.

✨Tip Number 3

Research Highlea Care Limited and National Care Group. Knowing about our services and mission will help you articulate why you want to join us and how you can contribute to our goals during any discussions.

✨Tip Number 4

Prepare to discuss your approach to compliance and quality assurance. As a Team Leader, you'll need to ensure that all operations meet regulatory standards, so demonstrating your understanding of these processes will be beneficial.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Person-Centred Support
Communication Skills
Empathy and Compassion
Conflict Resolution
Staff Development
Organisational Skills
Compliance Knowledge
Problem-Solving Skills
Understanding of Learning Disabilities
Motivational Skills
Adaptability
Time Management
Ability to Work Independently

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Team Leader position. Tailor your application to highlight how your skills and experiences align with these expectations.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social care or leadership roles. Mention specific examples where you have supported individuals with learning disabilities or managed a team effectively.

Showcase Your Values: The company values kindness, respect, and understanding. Make sure to convey these qualities in your application by sharing personal anecdotes or experiences that demonstrate your commitment to person-centred support.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at National Care Group

✨Understand the Company Values

Before your interview, take some time to research Highlea Care Limited and National Care Group. Familiarise yourself with their mission of empowering individuals and promoting person-centred support. This will help you align your answers with their values during the interview.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or supported individuals with learning disabilities. Highlight your approach to fostering a positive environment.

✨Prepare for Scenario-Based Questions

Expect questions that assess how you would handle specific situations related to client care and staff management. Think about scenarios where you had to resolve conflicts, ensure compliance, or promote well-being. Practising these responses can help you feel more confident.

✨Emphasise Your Commitment to Continuous Learning

Highlea Care Limited values ongoing training and development. Be ready to discuss any relevant qualifications you have, such as your Level 3 NVQ/QCF in Health and Social Care, and express your enthusiasm for further training opportunities within the organisation.

Team Leader
National Care Group
Location: Ferryhill
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