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For Companies At a Glance
- Tasks: Lead a dedicated team to support individuals with learning disabilities and mental health needs.
- Company: Join National Care Group, a top provider in adult social care.
- Benefits: Earn £30,000 plus a £3,000 joining bonus, with paid training and career progression.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in health and social care, with leadership skills and a Level 3 qualification.
- Other info: Enjoy a diverse and inclusive workplace that prioritises wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The 8 Acres service has been classed as GOOD in 4 areas and OUTSTANDING in caring following the most recent CQC inspection. National Care Group is a leading provider of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. 8 Acres provides one-to-one support to 18 individuals within a residential setting. We have acres of land where individuals can grow, take part in activities and socialise in the new "bar" area.
We are seeking a Service Manager who can see the person behind behaviours and provide energy, motivation and leadership to the team, enabling strong relationships and good outcomes for each person we support.
Responsibilities
- Lead by example and demonstrate safe, effective working practices; mentor and develop staff in line with current legislation and best practice.
- Devise, implement and review support plans with individuals, focusing on safe and achievable outcomes and reflecting the service user wishes.
- Assess and develop outcome-focused risk management plans.
- Audit support plans, health action plans, risk assessments, management plans and financial management systems where a team leader/care manager is responsible for upkeep of these documents.
- Manage your diary to provide full support to services; be a point of contact for service users, families and staff within your network.
- Participate in management meetings, daily office functions and represent the company in appropriate public or professional settings.
- Plan and organise meetings and communicate on day-to-day issues with your manager.
- Ensure information held about individual service users is kept securely and updated in line with the Data Protection Act 1998.
- Support staff to work within the boundaries of their role and capabilities.
- Be involved in fact finding and information gathering for complaints or concerns.
- Plan and deliver staff appraisals and supervisions, and participate in HR-related tasks and disciplinary processes where necessary.
- Carry out relevant risk assessments related to health and safety in the workplace, including lone working practices.
- Mentor or train staff, either in structured sessions or during daily work.
- Ensure and monitor that support staff follow policies, procedures and guidance from the Employee Handbook.
- Fully comply with requirements under the Health and Social Care Act 2014, Health and Safety at Work Act 1974, GSCC, Health and Social Care Regulations 2010, safeguarding policies and CQC standards.
- Understand and adhere to policies as set out in the Mental Health Act 2013.
Ideal Candidate
- Experience in supporting adults with learning disabilities and/or mental health conditions.
- A minimum of Level 3 in Health and Social Care with an aim to complete Level 5.
- Experience of managing a team including rotas, appraisals and disciplinaries.
- Able to motivate and encourage a team successfully.
Whats in it for you?
- Opportunity to develop a career in a secure and fulfilling role at an organisation that values internal progression.
- Paid training and opportunities to gain recognised qualifications.
- Inclusive culture that celebrates age, gender and diversity; wellbeing-focused environment.
- Rewards through a Refer a Friend scheme.
- Access to Stream (formerly Wagestream) for greater control over finances.
Application details:
If you are ready to apply, please contact us for more information.
Contact Details:
National Care Group
Tel: 000 000 0000
Contact: Jason Kenyon
Email: VP6F0AFA36.567@vacancyposter.com
Service Manager in London employer: National Care Group
Contact Detail:
National Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in supporting individuals with learning disabilities and mental health needs.
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've motivated teams or improved outcomes in previous roles. This will demonstrate that you can lead by example, just like the Service Manager role requires.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at National Care Group.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in supporting adults with learning disabilities and mental health conditions, as well as any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team at 8 Acres. Be genuine and let your personality come through – we love to see that!
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have in managing teams, conducting appraisals, or working within health and safety regulations. We’re looking for someone who can lead by example, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at National Care Group
✨Know the Service Inside Out
Before your interview, make sure you research National Care Group and the 8 Acres service thoroughly. Understand their values, the specific needs of the individuals they support, and what makes their approach to care outstanding. This will show your genuine interest and help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlight how you can lead by example and mentor staff effectively, as this is crucial for the role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think about potential scenarios related to supporting individuals with learning disabilities or mental health conditions, and prepare your responses to showcase your critical thinking and empathy.
✨Discuss Compliance and Best Practices
Familiarise yourself with relevant legislation such as the Health and Social Care Act and the Mental Health Act. Be prepared to discuss how you would ensure compliance within the team and implement best practices in care. This will demonstrate your commitment to maintaining high standards in the service.
