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- Tasks: Lead a dedicated team to support individuals with learning disabilities and mental health needs.
- Company: Join National Care Group, a top provider in adult social care.
- Benefits: Earn £30,000 plus a £3,000 joining bonus, with paid training and career progression.
- Why this job: Make a real difference in people's lives while developing your career in a supportive environment.
- Qualifications: Experience in health and social care, with leadership skills and a Level 3 qualification.
- Other info: Enjoy a diverse workplace that prioritises wellbeing and offers financial control options.
The predicted salary is between 30000 - 42000 £ per year.
Overview: 40 Hours Per Week. Salary: £30,000 Per annum plus a £3,000 Joining Bonus (terms & conditions apply). Location: Great Ellingham, Norfolk. The 8 Acres service has been classed as GOOD in 4 areas and OUTSTANDING in caring following the most recent CQC inspection. National Care Group is a leading provider of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. 8 Acres provides one-to-one support to 18 individuals within a residential setting. We have acres of land where individuals can grow, take part in activities and socialise in the new “bar” area.
We are seeking a Service Manager who can see the person behind behaviours and provide energy, motivation and leadership to the team, enabling strong relationships and good outcomes for each person we support.
Responsibilities:
- Lead by example and demonstrate safe, effective working practices; mentor and develop staff in line with current legislation and best practice.
- Devise, implement and review support plans with individuals, focusing on safe and achievable outcomes and reflecting the service user wishes.
- Assess and develop outcome-focused risk management plans.
- Audit support plans, health action plans, risk assessments, management plans and financial management systems where a team leader/care manager is responsible for upkeep of these documents.
- Manage your diary to provide full support to services; be a point of contact for service users, families and staff within your network.
- Participate in management meetings, daily office functions and represent the company in appropriate public or professional settings.
- Plan and organise meetings and communicate on day-to-day issues with your manager.
- Ensure information held about individual service users is kept securely and updated in line with the Data Protection Act 1998.
- Support staff to work within the boundaries of their role and capabilities.
- Be involved in fact finding and information gathering for complaints or concerns.
- Plan and deliver staff appraisals and supervisions, and participate in HR-related tasks and disciplinary processes where necessary.
- Carry out relevant risk assessments related to health and safety in the workplace, including lone working practices.
- Mentor or train staff, either in structured sessions or during daily work.
- Ensure and monitor that support staff follow policies, procedures and guidance from the Employee Handbook.
- Fully comply with requirements under the Health and Social Care Act 2014, Health and Safety at Work Act 1974, GSCC, Health and Social Care Regulations 2010, safeguarding policies and CQC standards.
- Understand and adhere to policies as set out in the Mental Health Act 2013.
Ideal Candidate:
- Experience in supporting adults with learning disabilities and/or mental health conditions.
- A minimum of Level 3 in Health and Social Care with an aim to complete Level 5.
- Experience of managing a team including rotas, appraisals and disciplinaries.
- Able to motivate and encourage a team successfully.
Whats in it for you?
- Opportunity to develop a career in a secure and fulfilling role at an organisation that values internal progression.
- Paid training and opportunities to gain recognised qualifications.
- Inclusive culture that celebrates age, gender and diversity; wellbeing-focused environment.
- Rewards through a Refer a Friend scheme.
- Access to Stream (formerly Wagestream) for greater control over finances.
Application details:
If you are ready to apply, please contact us for more information.
Contact Details:
National Care Group
Tel:
Contact: Jason Kenyon
Email:
Service Manager in England employer: National Care Group
Contact Detail:
National Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to it.
✨Tip Number 3
Practice your responses to common interview questions. We all get nervous, but being prepared can help you articulate your experience and skills confidently.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Service Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting individuals with learning disabilities and mental health needs shine through. We want to see how you connect with our mission and values!
Tailor Your Experience: Make sure to highlight your relevant experience in your application. Focus on your leadership skills and any specific examples of how you've motivated a team or improved outcomes for service users. We love seeing real-life examples!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate applications that are easy to read and understand, so make it simple for us to see why you're a great fit!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our organisation there!
How to prepare for a job interview at National Care Group
✨Know the Service Inside Out
Before your interview, make sure you understand the core values and services provided by the organisation. Familiarise yourself with their recent CQC inspection results and how they reflect on the care provided. This will show your genuine interest and help you align your answers with their mission.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or implemented new practices. Highlight your ability to mentor staff and create a positive working environment.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios related to risk management, support plans, or staff appraisals. Practising your responses will help you articulate your thought process clearly during the interview.
✨Showcase Your Commitment to Continuous Learning
The ideal candidate is expected to have a Level 3 qualification in Health and Social Care and aim for Level 5. Be prepared to discuss your professional development goals and any relevant training you've undertaken. This demonstrates your commitment to personal growth and staying updated with best practices.
