At a Glance
- Tasks: Lead a passionate team to deliver person-centred support and enhance lives.
- Company: Join National Care Group, a leading provider of adult social care.
- Benefits: Competitive salary, fast-track career development, and discounts on hundreds of brands.
- Other info: Be part of an inclusive culture at the forefront of care innovation.
- Why this job: Make a real impact in the lives of individuals with learning disabilities and complex needs.
- Qualifications: Experience in health and social care, with strong leadership and coaching skills.
The predicted salary is between 35500 - 35500 £ per year.
We are currently recruiting for a Service Manager to join our team at Cornerstones Palmarium. This could also be a great opportunity for an experienced senior support worker looking for the next step! At Cornerstones, we provide Supported Living support to individuals with learning disabilities, ASD and who may present behaviours that challenge. Support is focused around developing and maintaining daily living skills, and support to ensure they engage with the local and wider community. We ensure that support is provided to individuals in the most person‑centred way possible, ensuring they are treated with dignity and respect and have meaningful choice and control in their lives every day.
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autism and complex related needs. Its mission is to empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
Benefits
- Up to £30,946.50 (based on experience)
- Fast‑track career development and expert training
- Digital Perks Platform – discounts on hundreds of brands
- Stream – get paid as you earn
- Inclusive, welcoming, values‑led culture
- Be part of a provider at the forefront of care innovation
The Service Manager Position
As Service Manager, you’ll lead and inspire a team to deliver truly person‑centred support that unlocks potential and enhances lives. You’ll manage multiple supported living sites to ensure smooth, safe, high‑quality service delivery whilst staying present with the people we support. From coaching and leading your team to liaising with external agencies and keeping everything running smoothly behind the scenes – this is a hands‑on leadership role where no two days are ever the same.
About the role
- Motivate, lead and develop a passionate team
- Ensure high‑quality, person‑led care across all services
- Be visible, hands‑on, and lead from the front
- Deliver and monitor activities that support wellbeing and outcomes
- Work in line with values, policies, and care standards
- Build positive relationships with stakeholders, families, and professionals
About you
- You’re not just experienced — you’re driven, compassionate, and ready to make an impact.
- Strong background in learning disabilities, mental health, or complex needs.
- Level 3 or equivalent/above qualification in Health & Social Care (or equivalent experience).
- Proven leadership across multiple sites.
- Natural people‑leader with coaching and mentoring skills.
- Full UK driving licence and access to a vehicle.
- Most importantly: you care. Deeply.
Service Manager in Calne employer: National Care Group
At National Care Group, we pride ourselves on being a leading employer in the adult social care sector, offering a supportive and inclusive work environment in Calne. Our commitment to employee growth is evident through fast-track career development opportunities and expert training, ensuring that our team members are equipped to make a meaningful impact in the lives of those we support. Join us and be part of a values-led culture that celebrates innovation and empowers you to lead with compassion and purpose.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Calne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Care Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Care Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Care Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Care Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Calne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to National Care Group:Before hitting send, make sure to tailor your application specifically to National Care Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at National Care Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
