At a Glance
- Tasks: Lead a team to empower individuals with learning disabilities and mental health needs.
- Company: Join National Care Group, a top provider of adult social care in the UK.
- Benefits: Competitive salary, 33 days leave, life assurance, and private medical insurance.
- Other info: Dynamic role with opportunities for career growth and professional development.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in supporting adults and a Level 3 in Health and Social Care.
The predicted salary is between 30000 - 40000 £ per year.
To empower those it supports to lead their best life, enabling them the opportunity to unlock their full potential and live as independently as possible within their community.
What we offer:
- Competitive Salary of up to £38,000
- 33 Days annual leave inclusive of bank / public holidays
- Life Assurance of three times your annual salary
- Access to Private Medical Insurance
- Leadership development programs to support your career development
- Unlimited access to Professional Qualifications
- A range of different wellbeing support including offering funding towards HRT medication through our health and wellbeing platform
- Access to Stream (Formerly known as Wagestream) enabling greater control of your finances
The Service Manager's role is essential to the wellbeing and safety of the people we support and to the development of the team of people employed to support them. You will lead by example and demonstrate safe, effective working practices along with taking an active part in mentoring and developing individuals and staff teams in line with all relevant and current industry legislation and best practice.
Responsibilities:
- Devise, implement and review support plans with individuals focusing on safe and achievable outcomes and goals ensuring the service users wishes are reflected in these
- Assess and develop outcome focused risk management plans
- Perform audits of support plans, health action plans, risk assessments and management plans, financial management systems where a team leader/care manager is responsible for the upkeep of these documents
- Effectively manage your own diary in order to give full support to our services
- Be a point of contact for all service users, their families and staff within your network
- Be involved and contribute to management meetings, daily office functions and represent the company, when needed, in the public/professional domain
- Planning and organising meetings and communicating on day-to-day issues with your manager
- Ensuring information held by the company about individual service users is kept securely and updated regularly in line with the Data Protection Act 1998
- Support staff to work within boundaries of their role and capabilities
- Be involved in fact finding and information gathering where complaints or concerns have been raised
- Plan and deliver staff appraisals and supervisions with other HR related tasks and where necessary, be part of the disciplinary process
- Carry out relevant risk assessments in regard to health and safety in the workplace, specifically lone working practices
- Be actively involved in mentoring or training staff either in a structured session or whilst working alongside them
- Ensure and monitor that support staff follow policies, procedures and guidance from the Employee handbook
- Fully comply with the requirements set out by the Health and Social Care Act 2014, Health and Safety at Work Act 1974, GSCC, Health and Social Care Regulations 2010, Safeguarding Policies and CQC standards
- Understand and adhere to the policies as set out in the Mental Health Act 2013
About you:
- Experience Supporting Adults with Learning disabilities and/or mental health conditions
- A minimum of a Level 3 in Health and Social Care with an aim to complete level 5
- Experience of managing a team including rotas, appraisals and disciplinaries
- Ability to motivate and encourage a team successfully
If you're a values‑led leader who wants to create lasting change, have a positive impact on a brand new service & make a real difference to people's lives, this could be the role for you!
Location: Bournemouth
Service: Redcroft, Apple House Care
Salary: £31,000
Redcroft is a lively, 10 bed residential home, supporting people with learning disabilities, autism and some health needs. We strive to help people live active lives in their community. Located in the heart of the Southbourne area of Bournemouth, this role offers an experienced Registered Manager an exciting opportunity to develop their career with one of the leading providers in the country.
About National Care Group:
National Care Group is one of the UK's leading providers of adult social care, supporting people with learning disabilities, mental health support needs, acquired brain injuries, autistic people, and complex related needs. Its mission is to deliver high quality, compassionate care and support to improve the lives of people with complex needs.
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you're ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for.
Service Manager in Bournemouth employer: National Care Group
National Care Group is an excellent employer, offering a supportive and inclusive work culture that prioritises employee development and well-being. With competitive pay and opportunities for professional growth, this role in Wales allows you to make a meaningful impact in the lives of adults with learning disabilities while working alongside a dedicated team committed to delivering high-quality care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Bournemouth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at National Care Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from National Care Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like National Care Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at National Care Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Bournemouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to National Care Group:Before hitting send, make sure to tailor your application specifically to National Care Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at National Care Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
