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For Companies At a Glance
- Tasks: Lead a team to provide person-centred care and support for individuals with diverse needs.
- Company: Join National Care Group, a leading provider of adult social care in the UK.
- Benefits: Enjoy a £300 joining bonus, paid training, and career development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Level 3 NVQ/QCF in Health and Social Care or working towards it; team management skills.
- Other info: Inclusive culture that values diversity and promotes well-being.
Overview
We are currently looking for a Team Leader to join our team at Essential Care and Support Limited – Murton.
Team Leaders play a vital role in ensuring the people we support receive high-quality, person-centred care that promotes independence, dignity and wellbeing, while leading and supporting staff to deliver outstanding support.
About Essential Care And Support Limited
Essential Care and Support Limited is part of the National Care Group and specialises in delivering high-quality, person-centred support across supported living, outreach and day services. We support individuals with a wide range of needs including mental health conditions, personality disorders, physical disabilities, forensic backgrounds, acquired brain injuries and learning disabilities. Our focus is on understanding each individual as a person first, empowering them to live meaningful, independent lives within their own homes and communities. If you want to make a difference every day, this may be the role for you.
About National Care Group
National Care Group is one of the UK’s leading providers of adult social care, supporting people with learning disabilities, mental health needs, autism, acquired brain injuries and complex needs. Its mission is to empower those it supports to lead their best life and unlock their full potential. Winner of Specialist Care Provider of the Year 2025 – Large Group Category at the National Care Awards.
What’s in it for you?
As part of National Care Group, we fully recognise the vital work our teams do. That’s why we offer:
- A £500 joining bonus (subject to terms and conditions)
- Career progression within a growing organisation
- Specialist and blended training and development
- Paid training and recognised qualifications
- A supportive and inclusive working environment
- Wellbeing support
- Refer a Friend Scheme with financial rewards
- Access to the Stream app for greater control over your finances
The Team Leader Role
As a Team Leader, you will be responsible for leading a team to deliver safe, compassionate and person-centred support, ensuring the people we support are empowered to live fulfilling lives within their community. You will be required to participate in on-call duties, working day shifts, sleepover shifts and weekends. You will act as the front-line manager, supporting approximately 12 colleagues, while also completing essential administrative, compliance and operational tasks to ensure the service runs safely and effectively. This is a highly rewarding role, offering the opportunity to make a real difference through high-quality, person-centred care, while building meaningful relationships and enjoying positive experiences with the individuals you support.
About the Service
A detached supported living service consisting of 21 self-contained flats and Studio Apartments, where people live independently in their own homes with tailored support, such as:
- Promoting independence and life skills
- Cooking and supporting individuals in their own homes
- Medication administration and oversight
- Taking part in fun activities and community outings
- Ensuring the safety and wellbeing of the people we support
There is a central communal area with kitchen and toilet facilities used by colleagues. Support is delivered flexibly and in partnership with the people we support, their families and external professionals. We engage in lots of physical activities to encourage a healthy mind and promote social inclusion at every opportunity, ensuring we engage the people we support in activities in the community whenever safe and possible.
People We Support
At Essential Care And Support we support people with:
- Forensic backgrounds
- Multiple and complex mental health conditions
- Learning disabilities
- Hearing impairments
- Substance misuse histories
- Physical health needs
Shifts are worked on a rota basis over 7 days per week and include day shifts between 7am – 10pm, sleep-ins and weekends.
Working in Partnership
We pride ourselves on working in partnership with:
- The people we support
- Families and advocates
- Multi-disciplinary teams (MDTs)
- Local authorities and external professionals
This ensures we deliver a safe, consistent and high-quality service that meets individual needs and outcomes.
Your Role As a Team Leader Will Include
- Leading and supporting a team to deliver person-centred support
- Providing hands-on support and role-modelling best practice
- Completing weekly payroll tasks and rotas
- Completing weekly audits and quality checks in line with compliance requirements
- Overseeing medication management and online care systems
- Ensuring health and safety standards are met
- Supporting and reviewing individual support packages
- Working closely with professionals and families
- Ensuring CQC standards, company policies and legislation are adhered to
The most important qualities needed are the ability to treat others with respect, listen to their needs and understand their emotions. You must be kind, friendly and honest, with a passion for supporting others.
Qualifications and Skills
Essential
- Level 3 NVQ/QCF in Health and Social Care (or working towards)
- Experience motivating and managing a team
- Full UK Driving Licence
Do you have the values, passion and leadership skills to make a difference? If yes, come and join our amazing team. Don’t meet every single requirement? We invite you to apply anyway!
At National Care Group, we are dedicated to building a diverse, inclusive and authentic organisation. So, if you’re ready to embark on a journey where your potential outweighs your current skill set, we encourage you to apply. You might have the right values and attitude we are looking for.
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Team Leader employer: National Care Group Limited
Contact Detail:
National Care Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at National Care Group. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and person-centred care. We all know that confidence is key, so rehearse your answers and examples until they feel second nature.
✨Tip Number 3
Show your passion for care! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals with diverse needs. This will help you stand out as someone who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Essential Care and Support.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for person-centred care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations!
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight relevant experience in supporting individuals with various needs, and don’t forget to mention any qualifications like your Level 3 NVQ/QCF in Health and Social Care.
Be Authentic: We value authenticity, so be yourself in your application. Share your unique qualities and how they align with our values at National Care Group. Remember, we’re looking for the right attitude as much as the right skills!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at National Care Group Limited
✨Know the Company Inside Out
Before your interview, take some time to research National Care Group and its mission. Understand their values, especially around person-centred care, and think about how your own experiences align with their goals. This will show that you’re genuinely interested in the role and the organisation.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to manage and motivate a team. Prepare examples from your past experiences where you've successfully led a team or supported individuals with diverse needs. Highlight your approach to fostering a positive environment and ensuring everyone feels valued.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and how you handle challenging situations. Think of specific scenarios where you had to make tough decisions or support someone in need. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Commitment to Continuous Learning
National Care Group values ongoing development, so be ready to discuss how you plan to grow in your role. Mention any relevant qualifications you have or are pursuing, like the Level 3 NVQ/QCF in Health and Social Care, and express your enthusiasm for the training opportunities they offer.
